Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... See more
Company replied
I am so happy that I can benefit from this program. My service at Care Home requires experience in the field. Without this Social Care certification I would not have been able to expand my knowledge a... See more
Company replied
I work in the Care Industry , doing trainings with Social Care TV help me to be on top of my job by learning ways of how to assist my clients . They give certificates at the end of training, which... See more
Company replied
Company details
About Social Care TV
Written by the company
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Contact info
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, United Kingdom
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4.5
Excellent
1K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Intuitive and easy to understand.
April 30, 2026
Professional training
Professional, easy-to-follow training with practical information useful in real care work.
April 28, 2026
Medicine training
It was very hard for me to register I struggled till l asked a friend to help me
All in all the training was good
May 4, 2026
Easy to book and complete courses.
Easily contacted the company to discuss my needs.
Booked and paid for the courses I needed.
Easy to select courses and work through them. Certificates can be saved or emailed to you as soon as the course has been completed. Courses can be worked through at your own pace.
April 28, 2026
I cannot watch the videos anymore after…
I cannot watch the videos anymore after i watched and answered the questions
April 26, 2026
Great Training Experiencer with CPD Certificates
The training videos are well presented allowing you to relevant annd informative material. The videos are easy to learn from and are current in the health and social care field. The app is user friendly and the actor are all great in ensuring you understand each segment.
March 10, 2026
Only one hiccup for me beginning the…
Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said it should be common knowledge ! ) I emailed for help & was able to continue the sequence . The modules were an excellent refresher - one correction I still disagree with but a minor quibble . Immediate results which were great.
April 17, 2026
I found the training good
I found the training good
The charge was a little confusing, as said courses from £1.40, but this was £10
Thank you
Sarah
April 22, 2026
Efficient member of staff.
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same time.
My concerns were promptly dealt with and an update was given to me via email.
April 22, 2026
I feel some of the courses are now out…
I feel some of the courses are now out of date.
April 14, 2026
an effecient way of acheiving effective…
an effecient way of acheiving effective training
April 16, 2026
The service I got was very good.The…
The service I got was very good.The staff member knew what to do so in no time my issue was resolved and managed to do my training.Excellent service I must say.
April 9, 2026
Helpful and informative
Lady was very helpful guiding me to access my course. Videos are informative and easily understood.
April 7, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.