It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more
Company replied
Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more
Company replied
The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.
Company replied
Brushed Steel Socket (2 Gang)
(9)
Brushed Steel Switch (1 Gang)
(6)
Victorian Antique Brass Socket (2 Gang)
(5)
Brushed Steel Switch (2 Gang)
(4)
Georgian Polished Chrome Single Socket (White Insert/Chrome Switch)
(4)
Contour Blue Double Socket (Black Insert/Black Nickel Switches)
(3)
Contour Blue Light Switch (1 Gang/Black Insert/Black Nickel Switch)
(3)
Brushed Steel Switched Fused Spur with Neon
(3)
Georgian Polished Chrome Light Switch (2 Gang/White Insert/Chrome Switches)
(3)
Georgian Polished Chrome Double Socket (Black Insert/Chrome Switches)
(2)
Company details
- Electrical Supply Store
- Electrical Wholesaler
- Electronics Store
- Lamp Shade Supplier
- Light Bulb Supplier
- Lighting Store
About Socket Store
Written by the company
30 Day No Quibble Guarantee
Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.
Contact info
c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, United Kingdom
- 02920 004 887
- sales@socketstore.co.uk
- www.socketstore.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
A really good website and so easy to deal with. Will definitely be using Socket Store again.
October 1, 2024
Reply from Socket Store
Hello,
Thank you for your lovely feedback! We're glad you found our website user-friendly, and we look forward to serving you again at Socket Store.
Kind regards,
Socket Store.
Reply from Socket Store
Hello,
Thank you so much for your kind words! We're thrilled to hear you enjoyed the service service and speedy delivery.
Kind regards,
Socket Store
Reply from Socket Store
Hello,
Thank you for your positive feedback! We're glad you liked our selection and quick delivery—much appreciated!
Kind regards,
Socket Store
I really love the products but the…
I really love the products but the communication was not great. I had to chase part of my order for about 6 weeks even though it was apparently all in stock when I ordered it. Eventually Sian seemed to get stuff sorted and rang me back so I’m glad I spoke to her.
September 23, 2024
Reply from Socket Store
Hello,
Thank you for your feedback and for your patience. We're sorry for the communication issues, but we're glad Sian could help resolve the situation. We'll work on improving this to ensure a smoother experience in the future.
Kind regards,
Olivia Diggins
No bad experience at all infact arrived…
No bad experience at all infact arrived on time as mentioned. But importantly the product I purchased excellent and well made.🌟🌟🌟🌟🌟
September 23, 2024
Reply from Socket Store
Thank you so much for the 5-star review.
We're thrilled to hear your order arrived on time and that you're impressed with the quality of the product.
Kind regards,
Socket Store
Speedy reliable service
September 18, 2024
Reply from Socket Store
Hello,
Thank you for your feedback! We're glad you found our service speedy and reliable.
If you need any further assistance or information, please do not hesitate to get in touch.
Kind regards,
Socket Store
Reply from Socket Store
Hello,
Thank you for your kind feedback.
We're glad you enjoyed our service and appreciated the communication throughout the process.
Kind regards,
Socket Store
Good quality and packaged up safely and…
Good quality and packaged up safely and securely , thank you
September 16, 2024
Reply from Socket Store
Hello,
Thank you for your feedback!
We're glad you’re satisfied with the quality and that the packaging kept everything safe and secure.
If you need any further information or assistance, please do not hesitate to contact us.
Kind regards,
Socket Store
Reply from Socket Store
Hello,
Thank you for your great feedback! We're happy to hear you’re pleased with the product, quick delivery, and competitive pricing.
If you require any further information or assistance, please do not hesitate to get in touch.
Kind regards,
Socket Store
Great products
Great products, great quality and great prices - not a lot more necessary!
September 13, 2024
Reply from Socket Store
Hello,
Thank you for your fantastic feedback! We're thrilled to know you're happy with the products, quality, and prices—exactly what we aim for!
If you need any further information or assistance, please do not hesitate to get in touch.
Kind regards,
Socket Store
Reply from Socket Store
Hello,
Thank you for your feedback.
We're pleased to hear everything was as described and delivered promptly.
Kind regards,
Socket Store
Good quality product
Prompt delivery, value for money, good product as described haven't used it yet but looks good and quality is good as well
September 4, 2024
Reply from Socket Store
Thank you for your positive feedback! We're glad to hear that you're happy with the product and its quality, and we hope it meets your expectations.
If you need any further information or assistance, please do not hesitate to contact us.
Socket Store
Reply from Socket Store
Thanks for your positive review Wendi. We're thrilled to hear that you received excellent service whilst shopping with us. Please let us know, if you require any further assistance.
The Socket Store Team
Reply from Socket Store
Thank you for your 5* review! We're thrilled to hear that you had a swift and easy service with us. It's always our goal to make the process as smooth as possible for our customers.
The Socket Store Team
Perfect service
August 21, 2024
Reply from Socket Store
Hi, thank you for leaving us a positive review. We are pleased to hear that you are happy with the service you have received.
If you need any further information or assistance in the future, please do not hesitate to contact us.
The Socket Store Team
They got it exactly right
Really glad I ordered from the Socket Store. Seamless experience, the switches and sockets I’ve received are exactly what I expected. Just what you hope for from an online retailer!
August 29, 2024
Unprompted review
Reply from Socket Store
Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do for you in the future, please don't hesitate to reach out.
The Socket Store Team
With an imminent kitchen refit I wanted…
With an imminent kitchen refit I wanted to update the sockets and switches from the boring white. Socket store had a great selection to choose from, helpful descriptions and the site was easy to navigate. Good prices and quick delivery.
August 16, 2024
Reply from Socket Store
Thank you for your fantastic review! We're delighted to hear that you found exactly what you were looking for to complement your kitchen refit. It’s great to know that our selection, detailed descriptions, and user-friendly website made your experience a positive one. We always aim to offer competitive prices and fast delivery, so we're thrilled that you were pleased with both! If you need anything else as your project moves forward, feel free to reach out.
The Socket Store Team
So easy to order
So easy to order , products arrived earlier than scheduled. Good quality switches and sockets . Would definitely use Socket Store again
August 20, 2024
Reply from Socket Store
Thank you for your 5* review. We're thrilled to hear that you found the ordering process easy and that your products arrived ahead of schedule.
The Socket Store Team
Very reasonably priced Georgian brass…
Very reasonably priced Georgian brass light switch which arrived super fast. Thank you - great service.
August 15, 2024
Reply from Socket Store
Thank you for your kind words! We're delighted you’re happy with the Georgian brass light switch and our speedy service – we appreciate your support!
The Socket Store Team
Reply from Socket Store
Hi, thank you for your review! We're glad to hear you're happy with the quality of our items and the quick delivery. We appreciate your support!
The Socket Store Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.