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Rated 5 out of 5 stars

I bought the friends faces socks. It was a fun gift for a friend’s 50th, with photos of a group of us at various parties over the years - and you did a brilliant job. The photos I provided weren’t ver... See more

Rated 3 out of 5 stars

Received email confirmation a week ago saying 2-3 days delivery they provided a number which links straight to royal mail but their message says only updated when due for delivery. Emailed customer se... See more

Rated 5 out of 5 stars

Really impressed with the service I had with this company.Ordered socks for hubby with pictures of our dog for Xmas.Kept up to date via email re delivery.Unfortunately a slight issue with product when... See more

Rated 4 out of 5 stars

The test of a company is not what they get right or wrong, as mistakes can often happen, but how they right their wrongs, and how customer focussed they are. I bought some socks, for my sin to give... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

You upload a photo of a person or animal and we'll cut out their face and add them to your chosen design and print them on a pair of socks. We cut out human faces, animal faces and even cars or motorbikes. Some would say the best unique custom gift mon...


Contact info

4.2

Great

TrustScore 4 out of 5

213 reviews

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Rated 1 out of 5 stars

Beware if you are ordering from outside…

Beware if you are ordering from outside the UK you will be charged customs!

February 4, 2022
Unprompted review
Socks Smile logo

Reply from Socks Smile

Hello Janice, sorry you were charged customs, we don't usually have customers pay this due to the low-value item. We do everything we can to ensure they are not charged with fees, we even mark the value of the socks as £5 so we do not know how you were charged. These reviews really damage our reputation and we'd really appreciate it if you could take this down.

Rated 5 out of 5 stars

birthday present

was not sure if it would be delivered in time for a birthday and emailed back straight away- and they were. Recipient very happy.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Above an beyond

Great communication even messaged fi say my image wouldn’t be suitable and helped me adjust to make it work

Def recommended x

January 19, 2022
Unprompted review
Rated 4 out of 5 stars

Very helpful

Ordered my socks at the beginning of December, had no delivery upto Xmas . Got in touch , and found out it was the postal service fault. They reordered for me at their expense and sent on promptly.
Would like to thank hannah for her help.

January 19, 2022
Unprompted review
Rated 1 out of 5 stars

Order never dispatched or delivered scams

Ordered socks in November . On December, 10 days after the order I emailed asking what's going on and my ordered wasn't dispatched. They replied : *Thank you for your message.

First of all, I would like to apologize for the lack of clarity This was never the intention.

We have had a huge delay due to no stock and the rush around Black Friday.
At the moment everything is in at our supplier, but unfortunately it is not shipped as fast as we would like.

We are on top of things and will do everything we can to make sure you get it as soon as possible.
Unfortunately I cannot tell you when this will be as there is no track and trace code available yet.
I can guarantee that you will receive it no matter what.

Again my apologies and if you have any questions you can always send me a message.

Have a nice day!
*
That was on December 10th . Today we have January 15th and I haven't received any notification about dispatching what I already have paid for, neither have I received any parcel. Talking about real scammers .I am looking now a way to acknowledge to Dutch authorities, since they claim that the base of the company is there , about that business fraud . Stay away from them

January 15, 2022
Unprompted review
Socks Smile logo

Reply from Socks Smile

Hi,

Apologies regarding this! From our system, it seems as though we have no correspondence with yourself. Please drop me an email on help@sockssmile.com to resolve this. It may be possible you have placed your order with another company with a similar company name to ours.

I can confirm they we do not claim to be a Dutch-based company, we are UK-based. Looking forward to hearing from you! :)

Please let us know and please remove this review if it wasn't actually Socks Smile.

Rated 5 out of 5 stars

Multiple face socks

The guys answered all my queries very promptly.. and made the ordering process very easy. Following ordering the package arrived much sooner than expected. Overall I could not have asked for more

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great gift from nice people

They produced a photo printed on a pillowcase for a Christmas gift. It’s great, good quality, both photo and material. And they interacted really well about getting the photo just right. All in all 10/10.

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Love them!

Bought as a gift for my Mum as we couldn’t spend Christmas together. She loved them! The pictures are really good quality and look exactly like the original. So much fun. Will definitely buy more in the future 😊

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great purchase

Great purchase, bought my colleague who loves Waitrose a pair of pants with the Waitrose logo on! James was very helpful and didn’t judge my strange request…. Very fast service and delivery. One happy customer😊

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing socks!!

Amazing socks!! They were absolutely perfect and they made a great gift!! Highly recommend ☺️

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Delighted Customer

My husband really loved his socks. Very impressed with the quality of the socks and the speed they came in. Any contact with the company was quick and very helpful. Would definitely order again!
Terri

January 10, 2022
Unprompted review

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