Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more
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Review summary
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A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together a... See more
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Richard was great, came out and explained everything to me and answered all my questions, even on my follow up phone call, very helpful and informative. Office staff were great, easy process all round... See more
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Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company... See more
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Company details
- Solar Energy Company
- Solar Energy Contractor
- Solar Energy Equipment Supplier
- Solar Hot Water System Supplier
About Solahart Australia
Written by the company
In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.
Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.
Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.
Contact info
1 Alan Street, 2116, Rydalmere, Australia
- 1300 721 984
- solahart@solahart.com.au
- www.solahart.com.au
4.7
Excellent
17K reviews
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Replied to 82% of negative reviews
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Staff were great/seamless plus back up…
Staff were great/seamless plus back up by Solahart is great.Bit disappointed in Goodwe batteries not yet approved by Amber Energy however that is happening in the future/still undergoing testing I am told. Goodwe a good tested product go figure unlike some of the new products that have been approved.
June 23, 2026
Reply from Solahart Australia
Hi Murray,
Thanks for your feedback, great to hear the team delivered a smooth process and strong support throughout.
We appreciate your comments on the battery approval and you taking the time to share your experience.
Brendon
Brendon, The experience was excellent, but the two panels works well, but three panels would have been excellent. Two panels heat the water, but three pa els heat it much quicker.
June 17, 2026
Reply from Solahart Australia
Hi John,
Thanks for your feedback, great to hear the system is working well for you.
We appreciate your thoughts on the panel setup and you taking the time to share your experience.
The electrical company that was sent to…
The electrical company that was sent to us was amazing and so helpful
June 17, 2026
Reply from Solahart Australia
Hi Melanie,
Thanks for your feedback, great to hear the team made such a positive impression and were so helpful.
Very happy so far
Very happy so far. Great service from everyone, going to be even happier when they instal the solar system
June 17, 2026
Reply from Solahart Australia
Hi David,
Thanks for your feedback, great to hear everything has been going well so far.
Very good company to deal with
Very good company to deal with. From start to finish the quote, purchase and installaion of our new solar panels went well. The panels are working well and the app for the system is easy to use. All the staff and installation team at Solahart have been very helpful and easy to deal with. Highly recommend them.
June 23, 2026
5 STAR SERVICE!
The service from quote to installation was amazing. Lyall the sales rep always kept us up to date and answered every question we had immediately. Definitely would recommend them to anyone!
June 23, 2026
Reply from Solahart Australia
Hi John,
Thank you for the fantastic feedback, it’s great to hear Lyall kept you informed and made everything straightforward along the way.
We really appreciate your recommendation and you choosing Solahart.
Had an old solar hot water system replaced
Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company who came and wasted my time and still have not bothered to provide a quote.
June 23, 2026
Reply from Solahart Australia
Hi Aileen,
Thanks for your feedback, great to hear you were provided with clear information from the start and are happy with the service so far.
Reply from Solahart Australia
Hi Barry,
Thanks for your feedback, great to hear you’re happy with your system.
Reply from Solahart Australia
Hi Steven,
Thanks for your feedback, great to hear both the admin side and installation were handled so well.
Reply from Solahart Australia
Hi Greg,
Thanks for your feedback, great to hear everything was on time and the team were helpful and professional.
Very efficient and trouble free…
Very efficient and trouble free installation which is exceeding our expectations.
Thanks also Sam who quoted us and helped with any questions we had.
June 18, 2026
Reply from Solahart Australia
Hi Enz,
Thanks for the great feedback, it’s fantastic to hear everything was smooth and exceeded your expectations.
Solahart replacement.
After a few false starts due to bad weather we have our Solahart replaced due to hail damage. The install team of Robert, Tyler and Sam where all very friendly and speedy on the install. Well done guys.
June 22, 2026
Reply from Solahart Australia
Hi Steve,
Thanks for your feedback, great to hear the team worked around the weather and delivered a smooth install.
Reply from Solahart Australia
Hi Michael,
Thanks for your feedback, glad to hear everything was delivered as promised.
A great team
The whole team from consultant to office support to installers were above reproach. Weather forced the work to be split over a couple of weeks but we were accommodated quickly.
We have used Solahart in the past (4 times) and would highly recommend Solahart.
June 22, 2026
Reply from Solahart Australia
Hi Liz,
Thank you for your continued support, it really means a lot to have chosen Solahart on multiple occasions.
Great experience all round
Great experience all round. The guys rocked up and got stuck in. Easy to deal with and informative when needed. Kept things tidy as they went. Loving the system.
June 22, 2026
Reply from Solahart Australia
Hi Chris,
Thanks for the great feedback, glad to hear the team kept things easy and left everything neat and tidy.
We’re so pleased you’re enjoying your system.
Great communication and quality…
Great communication and quality service. Very helpful during and after installation.
June 19, 2026
Reply from Solahart Australia
Hi Stephen,
Thanks for your feedback, great to hear the team was helpful and kept everything well communicated before and after installation.
Appalling after sales support
We had Solarhart install a solar panel system around 6 years ago and that went smoothly. Our issue has arisen when we gave asked to have someone visit to assess how it is now performing. I waited for over 4 weeks for someone to call me and book a service call. I finally got hold of a scheduler by chasing her through the receptionist. The scheduler claimed she'd trying calling me twice when i know from the call history that she had not. She was then to call me back with a service appointment time. In desperation i called the sales rep to help. He has initially been helpful and i realised talking to him that i just needed access to a system app. I'm now chasing him to get a registration detail to enable me to access the app. I think they fine with sales but after sales service support is apalling. The worst i have encountered.
June 22, 2026
Unprompted review
Reply from Solahart Australia
Hi Lee,
Thank you for your feedback, we’re sorry to hear about the difficulty you’ve experienced trying to arrange support and access your system information.
This is not the level of follow up we expect, particularly after installation, and your comments have been noted. So we can look into this properly, please email solahart@solahart.com.au with your full name, postcode and contact number and a member of our team will review this and assist further.
Thank you again for bringing this to our attention.
Why Solahart
I chose Solahart because of your history and the system is Australian made, the quote and approval went ahead as normal and there were a couple of hick-up with install. I have a driveway that is 1.7 km, mainly dirt with a couple areas that a 2-wheel drive would not make when surface is wet, we were delayed by weather and a vehicle in a repair shop.
I had discussion with staff over those times and was always happy the staff were open, frank and professional so for me it was not an issue.
Now the install has been completed I noted that everything looked neat and tidy, the bends were all good and correct, holes in walls and ceilings were the correct size and support stapes in place and the install looked professionally done.
The blokes arrived as arranged, were efficient, considerate and open in our discussion and easy to deal with, overall, a good experience for me.
Thank you.
June 12, 2026
Reply from Solahart Australia
Hi Colin,
Thank you for your detailed feedback, it’s great to hear the team kept communication open and worked through the challenges along the way.
We’re pleased everything has come together well and that the final installation met your expectations.
Knowledge of sales staff was excellent
Knowledge of sales staff was excellent. Installation was seamless and quality of work exceptional.
June 18, 2026
Reply from Solahart Australia
Hi Glen,
Thanks for your feedback, great to hear everything was handled smoothly and with such a high standard of work.
The staff always kept me updated on the…
The staff always kept me updated on the progress and scheduling. And service was good and helpful.
June 18, 2026
Reply from Solahart Australia
Hi Michael,
Thanks for your feedback, great to hear you were kept well informed and found the team helpful.
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