Solahart Australia Reviews 

16,718
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and smooth process from start to finish, highlighting the professionalism and helpfulness of the staff. Many appreciate the team's efficient installation, clear communication, and willingness to explain everything, ensuring a positive overall experience. People are also very satisfied with the product performance, noting that systems work well and meet their expectations. However, some customers also noted issues with unclear information regarding system performance, expected yields, or additional costs, leading to unexpected outcomes or reconfigurations. A few other people also felt that post-sales support and scheduling could be improved, sometimes experiencing delays or difficulties in getting timely responses. Additionally, some reviewers mentioned minor installation problems, such as faulty panels, incorrect equipment placement, or inadequate cleanup after the job.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, efficiency, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their solar hot... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

User experience

Consumers find the overall user experience to be positive, highlighting an easy and smooth process from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more

Company replied

Rated 5 out of 5 stars

A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together a... See more

Company replied

Rated 5 out of 5 stars

Richard was great, came out and explained everything to me and answered all my questions, even on my follow up phone call, very helpful and informative. Office staff were great, easy process all round... See more

Company replied

Rated 5 out of 5 stars

Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company... See more

Company replied


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor
  3. Solar Energy Equipment Supplier
  4. Solar Hot Water System Supplier

About Solahart Australia

Written by the company

In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.

Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.

Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 82% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(16,718)

2,068 reviews in the last 12 months

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Rated 5 out of 5 stars

Constructive Review

My wife & I have been dealing with Solahart since November 2019 when Solar Panels were puchased & installed. And most rececently May 2026 with the purchase & installation Batteries.
Every encounter with Solorhart Central Coast from the phonecall to the finished product has been professional, informative, reliable, prompt & trustworthy

May 12, 2026
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Reply from Solahart Australia

Hi Jeffrey,

Thank you for your continued support since 2019, it really means a lot to have you return to Solahart again for your battery installation.

We’re pleased to hear each interaction has been consistent and reliable, and we appreciate you taking the time to share your experience.

Rated 2 out of 5 stars

Installed in incorrect place, no communication

The solar panels were installed in the incorrect position. I was not informed that the solar hot water was installed just requested to sign off that I was happy with. I had to get the builder that is completing my renovation to check it for me and that is how I discovered they had installed the equipment in the incorrect positions not the agreed positions.

June 27, 2026
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Reply from Solahart Australia

Hi Rodney,

Thank you for your feedback, we’re sorry to hear about the concerns you’ve raised regarding the installation and communication.

This is not the standard expected, particularly around agreed placement and sign off. Your feedback has been noted and will be followed up with the dealership to review how this was handled and ensure it is addressed appropriately.

Rated 5 out of 5 stars

Frlendy staff ,good tradies ,good…

Frlendy staff ,good tradies ,good product,manager accessible to answer queries,solarsystems lives up to what it promises.will recommend solahart

June 18, 2026
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Reply from Solahart Australia

Hi Tony,

Thanks for your feedback, great to hear the team were easy to work with and everything met your expectations.

We really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

Always go with expert advice. Merlin and the team from Brisbane South are the experts. Exceptional service as always. Highly recommend.

May 21, 2026
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Reply from Solahart Australia

Hi Fadzi,

Thanks for your feedback, great to hear the team provided such reliable support and advice.

We really appreciate your recommendation.

Rated 4 out of 5 stars

Solarhart Hot Water Unit

Our Solarhart Hot Water unit was promptly installed after my order was placed. The Plumber / Electrician tradies & Apprentices came on time and completed work swiftly with a tidy professional finish. Would have been 5 stars although i have tried to get information about turning the booster off when i'm away and what is the actual temperature setting? Not much after sales information from Solarhart unit appears to be working well (very hot water)

June 18, 2026
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Reply from Solahart Australia

Hi Tim,

Thanks for your feedback, we’re glad to hear the installation was handled promptly and professionally.

We appreciate your comments around the after sales information and will be following this up to ensure clearer guidance is provided.

Rated 4 out of 5 stars

Very professional

Arrived when they said they would.
Very quick in doing the job.
Left the site clean when finished.

June 18, 2026
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Reply from Solahart Australia

Hi Ray,

Thanks for your feedback, great to hear everything was completed quickly and left nice and tidy.

Rated 5 out of 5 stars

Great service

Corey was prompt and explained any changes that were required for a reliable installlation.

June 24, 2026
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Reply from Solahart Australia

Hi Brad,

Thanks for your feedback, great to hear Corey kept everything on track and clearly explained any changes along the way.

Rated 5 out of 5 stars

SO FAR SO GOOD

June 25, 2026
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Reply from Solahart Australia

Hi John,

Thanks for your feedback, glad everything is going well so far.

Rated 5 out of 5 stars

The boys were efficient well mannered…

The boys were efficient well mannered and very nice. Thank you for installing my solar I am very happy

June 18, 2026
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Reply from Solahart Australia

Hi Barbara,

Thank you for the lovely feedback, it’s great to hear the team made such a positive impression.

We’re so pleased you’re happy with your solar system.

Rated 3 out of 5 stars

Installation went well until finish…

Installation went well until finish when could not get GoodWe to help with set up.
Ultimately fix several days later

June 19, 2026
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Reply from Solahart Australia

Hi David,

Thank you for your feedback, we’re glad to hear the installation itself went well.

We understand the delay with getting the system set up would have been frustrating.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Professional and reputable solar battery company…

Very professional and reputable company with well-trained and competent staff. We were very happy with the quote and installation processes. Happy to recommend Solarhart Cannington.

June 26, 2026
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Reply from Solahart Australia

Hi Erica,

Thank you for your lovely feedback, it’s great to hear everything was handled professionally from quote through to installation.

We really appreciate your recommendation and you choosing Solahart.

Rated 5 out of 5 stars

The company was quick and efficient and…

The company was quick and efficient and even replaced and repaired the broken roof tiles.

June 18, 2026
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Reply from Solahart Australia

Hi Birga,

Thanks for your feedback, great to hear the team handled everything efficiently and took care of the extra details.

Rated 5 out of 5 stars

Good and reliable service

Good and reliable service. Just 5 weeks waiting time is a bit long.

June 25, 2026
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Reply from Solahart Australia

Hi Phillip,

Thanks for your feedback, great to hear you found the service reliable.

We appreciate your patience with the wait and you taking the time to share your experience.

Rated 5 out of 5 stars

Great communication and speedy…

Great communication and speedy responses getting the job completed.
Both from the quoting people and the installers.
The solar panels and electrical connection happened much quicker than we were anticipating.
Mikaela, from the office, worked with us to find a system that worked within our budget and kept us informed every step of the way as to timelines and what to expect. 😊
Andrew the electrician is very knowledgeable and explained how the solar system works very clearly to us and had no issue with my thousands of questions on site 😊
Would not hesitate to recommend this company to anyone for their solar system and batteries.

June 19, 2026
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Reply from Solahart Australia

Hi Karen,

Thank you for the fantastic feedback, it’s great to hear everything moved along so quickly and you were kept well informed throughout.

We really appreciate your recommendation and are so pleased the team made the whole process clear and easy to navigate.

Rated 5 out of 5 stars

quick

quick , efficient, clean tidy , reasonable price

June 25, 2026
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Reply from Solahart Australia

Hi Cecilia,

Thanks for your feedback, great to hear everything was handled quickly and left clean and tidy.

Rated 4 out of 5 stars

Solahart Lismore very helpful

People that I dealt with appeared to be honest and were very helpful when asked. There was a long delay for installation caused by weather and the isolation of the property, and they agreed to absorb some of the extra cost of the delay.

June 25, 2026
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Reply from Solahart Australia

Hi Margaret,

Thanks for your feedback, we appreciate your patience with the delays and are glad the team was helpful throughout.

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Quote came to me quickly

Quote came to me quickly, the staff were very friendly and efficient had the job completed quickly and was up and running in no time.

June 18, 2026
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Reply from Solahart Australia

Hi Lyle,

Thanks for your feedback, great to hear everything was handled quickly and you were up and running in no time.

Rated 5 out of 5 stars

Job well done.

They fitted us in for a quick replacement before our roof was sprayed. Pleasant young men. Job well done. Have used the company for 30 years.

June 19, 2026
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Reply from Solahart Australia

Hi Susan & John,

Thank you for your continued support over the past 30 years, it truly means a lot. It’s great to hear the team could fit you in when needed and get everything sorted smoothly.

We really appreciate you choosing Solahart again.

Rated 5 out of 5 stars

New tank installed fast and safely…

New tank installed quick and safely with all old fittings removed. Clean and fast I would certainly use again and would recommend.

June 25, 2026
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Reply from Solahart Australia

Hi Ian,

Thanks for your feedback, great to hear everything was completed quickly and left clean and tidy.

We really appreciate your recommendation.

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