Solahart Australia Reviews 

16,718
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and smooth process from start to finish, highlighting the professionalism and helpfulness of the staff. Many appreciate the team's efficient installation, clear communication, and willingness to explain everything, ensuring a positive overall experience. People are also very satisfied with the product performance, noting that systems work well and meet their expectations. However, some customers also noted issues with unclear information regarding system performance, expected yields, or additional costs, leading to unexpected outcomes or reconfigurations. A few other people also felt that post-sales support and scheduling could be improved, sometimes experiencing delays or difficulties in getting timely responses. Additionally, some reviewers mentioned minor installation problems, such as faulty panels, incorrect equipment placement, or inadequate cleanup after the job.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, efficiency, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their solar hot... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

User experience

Consumers find the overall user experience to be positive, highlighting an easy and smooth process from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was a good experience. Rang Nooha to get a Quote She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system.. Reall... See more

Company replied

Rated 5 out of 5 stars

A crew of 5 men was given the task of removing my old solar generating system and to replace it with State of the Art solar panels and power wall. it was a pleasure to see the crew working together a... See more

Company replied

Rated 5 out of 5 stars

Richard was great, came out and explained everything to me and answered all my questions, even on my follow up phone call, very helpful and informative. Office staff were great, easy process all round... See more

Company replied

Rated 5 out of 5 stars

Had an old solar hot water system replaced with a new solar system. Very happy with service so far. At least their representative provided a detailed quote prior to my booking, unlike another company... See more

Company replied


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor
  3. Solar Energy Equipment Supplier
  4. Solar Hot Water System Supplier

About Solahart Australia

Written by the company

In 1953, SW Hart and Co., a pioneering plumbing company based in Perth, decided that the sun was the best energy source to heat water in Western Australian homes. As a result, solar hot water in Australia was born and Solahart geared up for expansion.

Since then we’ve built a reputation as a world leader in solar innovation and technology and invested millions of dollars into R&D and manufacturing. We’ve also installed over one million systems in over 70 countries around the world. We’re at Everest Base Camp and Antarctica. Even Nelson Mandela’s South African home had a Solahart system installed on the roof.

Today, after more than 65 years as Australia’s solar energy experts, we’re set to turn our brilliant past into an even brighter future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

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Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(16,718)

2,067 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service from the office to the…

Fabulous service from the office to the technicians. Thank you team for your prompt service & getting me up running so quickly. You are all legends.

July 1, 2026
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Reply from Solahart Australia

Hi Raelene,

Thank you for the wonderful feedback. It’s great to hear the team provided such prompt service and got everything up and running so quickly.

We really appreciate your kind words and thank you for choosing Solahart.

Rated 5 out of 5 stars

Great team providing a great experience

The equipment installation was fast, seamless and well communicated

June 18, 2026
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Reply from Solahart Australia

Hi David,

Thanks for your feedback, great to hear the installation was seamless and that you were kept well informed throughout the process.

Rated 5 out of 5 stars
Solahart Australia logo

Reply from Solahart Australia

Hi there,

Thanks for your feedback, we're pleased to hear you received good service.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Provided temporary water heating device…

Provided temporary water heating device while waiting for new system to be delivered. Staff on site were very helpful, happy guys and readily gave advice when asked.

June 26, 2026
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Reply from Solahart Australia

Hi Col,

Thank you for your feedback, it’s great to hear the temporary hot water solution helped while your new system was on the way.

We’re pleased the team was helpful and happy to share advice when needed. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

I found everyone I have dealt with have…

I found everyone I have dealt with have been friendly and competent and have gone out of their way to help us.

June 22, 2026
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Reply from Solahart Australia

Hi Sharon & David,

Thank you for the lovely feedback. It’s great to hear the team was helpful, friendly and supportive throughout the process.

We appreciate you taking the time to share your experience with Solahart.

Rated 5 out of 5 stars

Solahart were prompt

Solahart were prompt is replacing our system and careful not to cause any damage. The also provided all the government cashback savings.

June 23, 2026
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Reply from Solahart Australia

Hi Frank,

Thanks for your feedback, great to hear the team handled the replacement promptly and took care during the installation.

We’re pleased you were able to benefit from the available savings and appreciate you choosing Solahart.

Rated 5 out of 5 stars

The work was done efficiently and with…

The work was done efficiently and with minimum mess or disruption. The electrician was very polite and gave a good explanation of what was going on.

June 24, 2026
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Reply from Solahart Australia

Hi Brenda,

Thanks for your feedback, great to hear everything was done efficiently with minimal disruption.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Polite and knowledgeable staff who don’t try to sell you what you don’t need. Neat installation and site cleanup. After sales service and advice if needed. Very happy.

July 1, 2026
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Reply from Solahart Australia

Hi Mick,

Thanks for the great feedback, it’s wonderful to hear the team made everything straightforward and delivered such a tidy result.

We’re really pleased you’re happy with the ongoing support as well.

Rated 5 out of 5 stars

Fantastic

Fantastic . Very happy with friendly knowledgeable staff .

June 30, 2026
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Reply from Solahart Australia

Hi Karen,

Thank you for the lovely feedback, we’re so pleased you’re happy with the team and their support.

Rated 5 out of 5 stars

The installers were friendly

The installers were friendly, on time and efficient.

June 30, 2026
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Reply from Solahart Australia

Hi there,

Thanks for your feedback, great to hear the team was on time, efficient and easy to deal with.

Rated 5 out of 5 stars

The service personnel and office staff…

The service personnel and office staff have a positive approach to their customers and the product has proven successful with a durable longevity.

June 30, 2026
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Reply from Solahart Australia

Hi Ian,

Thank you for your feedback, it’s great to hear the team provided such a positive and supportive experience.

We’re pleased the system continues to perform well and appreciate you taking the time to share this.

Rated 5 out of 5 stars

Another great job guys

Friendly, helpful and knowledgeable. Great job.

June 30, 2026
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Reply from Solahart Australia

Hi Dani,

Thanks for your feedback, great to hear the team was friendly, helpful and knowledgeable.

Rated 5 out of 5 stars

Battery and solar system installation

Great communication from start to finish. Install completed in less than two days. Professional team, quality install.

June 23, 2026
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Reply from Solahart Australia

Hi Peter,

Thanks for your feedback, great to hear everything moved quickly and was delivered to a high standard.

Rated 4 out of 5 stars

Good customer service

Good customer service . Great installation team. Very satisfied.

June 23, 2026
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Reply from Solahart Australia

Hi Michael,

Thanks for your feedback, great to hear you were satisfied with the service and installation.

Rated 5 out of 5 stars

Had a Solahart 9.1kW PV System and…

Had a Solahart 9.1kW PV System and 16kWh Goodwe Battery installed. Dan, Will and the team were very professional, positive and efficient. Very happy with the process and performance of the system. Thank you!

June 24, 2026
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Reply from Solahart Australia

Hi Kieran,

Thanks for the great feedback, it’s fantastic to hear the team delivered a smooth and efficient installation.

We’re pleased the system is performing well and appreciate you choosing Solahart.

Rated 5 out of 5 stars

Highly Recommended Hot Water System Installers

The crew were all very friendly and efficient. Honest when talking the deal and everything was clear. The finished result was very good and very pleasing.

Thanks to Max, Jody and the troops.

June 25, 2026
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Reply from Solahart Australia

Hi Peter,

Thanks for your feedback, it’s great to hear the team made everything clear and delivered such a pleasing final result.

We’ll be sure to pass your thanks on.

Rated 5 out of 5 stars

I received all the advice I needed

I received all the advice I needed. The instalment of my new hot water system was done in record time.

June 29, 2026
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Reply from Solahart Australia

Hi Johanna,

Thanks for your feedback, great to hear everything was clear and completed so quickly.

Rated 5 out of 5 stars

All as described

All as described, they came, they lifted, they left, all good

June 18, 2026
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Reply from Solahart Australia

Hi Anthony,

Thanks for your feedback, great to hear everything was handled smoothly and without any fuss.

Rated 5 out of 5 stars

Was a good experience.

Was a good experience.

Rang Nooha to get a Quote
She booked an appointment and came out told her what i required to replace my current20 year old Chromogen solar Hot water system..

Really enjoyed her visit and how she explained what will happen

Accepted Nooha's Quote and the new Solarhart Hot water system installed on the 29/01/26 and completed in around 4 hours

Only thing i want to add is if your replacing a currently installed roof mounted tank and panels there is a "removal" cost involved something that i wasn't aware off until Nooha mentioned to me about that

June 4, 2026
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Reply from Solahart Australia

Hi Michael,

Thank you for updating your review and for sharing that additional information.

We're pleased to hear you were happy with the advice and service provided throughout the process, and that your new hot water system was installed smoothly.

We also appreciate you highlighting the removal cost associated with replacing an existing roof-mounted tank and panel system. Feedback like this is valuable and helps us identify opportunities to ensure all aspects of the installation process are communicated as clearly as possible from the outset.

Thank you for choosing Solahart and for taking the time to share your experience.

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