Thank you for arranging the appointments for Solar installers. Unfortunately Wednesday's didn't show, I waited until 1.45pm but could wait no longer. I did receive a voicemail today, telling me th... See more
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Absolute waste of time. Contacted them, they verified me then emailed they would get me up to three suppliers of solar PV with battery. Then they emailed one and two days later to say they were strug... See more
Company replied
Ian Beattie and his knowledgeable team did a thorough, professional job. had a good in depth discussion about install process and time span. panel fitters arrived as planned spent day one fitting pane... See more
Company replied
The number of enthusiastic sales staff have been great. Most of them seem to know what they're talking about too, which is a relief. Everyone should get on-board this obvious Gravy Train to Free Ene... See more
Company details
About Solar Guide
Information provided by various external sources
Get Quotes
Get FREE no-obligation quotes now!
Accredited, registered engineers.
Solar Guide is the smarter way to find approved solar PV installers in your area.
Accredited, registered engineers.
Solar Guide is the smarter way to find approved solar PV installers in your area.
Contact info
11 The Point , LE16 7QU, Market Harborough, United Kingdom
- 0330 808 1045
- sales@solarguide.co.uk
- www.solarguide.co.uk
3.5
Average
243 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does what it says on the tin
Does what it says on the tin, put us in touch with 3 companies within 2 hours
May 13, 2021
Unprompted review
I contacted Solar guide for information…
I contacted Solar guide for information re solar. They explained that they would contact three local companies for quotes. Within a day we had quotes! The company we chose, UPS Solar, were fantastic from 1st contact to install. Recommend them to anyone interested in solar.
April 5, 2021
Unprompted review
Very efficient.
March 21, 2021
Unprompted review
I'm often wary about online sites…
I'm often wary about online sites saying they will find the perfect supplier, but I decided to use SolarGuide and they found me 2 companies within 24 hours, both of whom I would have been happy with. The one I chose was efficient and helpful, so I would use Solarguide again if I ever need to install Solar again (which hopefully I never will!)
January 16, 2021
Unprompted review
Reply from Solar Guide
Hi there Fred, thank you for taking the time to review, it's great to see that we were able to help and you went with one of the companies.
Thanks for using our service.
All the best...
Team SG
Efficient way of finding reputable companies.
Until I found Solar Guide I was being targeted....SG was an efficient way of getting reputable companies recommended. Of those 3 - 2 visited and the 3rd was a desktop quotation. Of the two who visited one didn't follow up with any quote. I chose the one whom visited and quoted, fortuitously they are local which was a bonus and I am happy with the outcome.
January 2, 2021
Unprompted review
Reply from Solar Guide
Hi Vivienne, many thanks for taking the time to review, it's fantastic to hear we were able to help.
All the best...
Team SG
Honest Quality firm all the way
Honest Quality firm all the way. From Start to finish
If there was a 6 star rating. They would get it. Easily !!
From initial conversation to the Fitters installing Brilliant.
Installation done quickly efficiently and with a smile ( a rarity these days )
Thank you everyone at UPS
November 27, 2020
Unprompted review
Reply from Solar Guide
Hi there, thank you for taking the time to post such a fantastic review - it's great to hear your installation went so well and UPS were so impressive.
Thanks again and have a lovely weekend.
Team SG
Very professional.
Very professional.
Prompt Service and excellent communication throughout.
Very happy with the service
November 8, 2020
Unprompted review
Reply from Solar Guide
Hi there, thank you for taking the time to share your experience, it's great to hear you have been so pleased with our service.
Thanks again.
Team SG
Solar Guide gave me what I wanted.
Solar Guide did exactly what it offered. It produced 3 competitive proposals from suppliers for a PV domestic system. I had detailed proposals from bidders within 24 hours of contacting Solar Guide. You cannot expect better than this.
October 20, 2020
Unprompted review
Reply from Solar Guide
Hi Paul, we aim to please so it's great to read everything went to plan with your quotes.
Good luck with your PV decision and thank you for taking the time to review.
All the best
Team SG
Wanted info on Solar pv battery…
Wanted info on Solar pv battery systems, did some digging on the internet and contacted Solar Guide for further info and any recommended installers.Very positive experience all-round.System has been up and running about 2 weeks now and I am very happy.10/10
October 14, 2020
Unprompted review
Reply from Solar Guide
Hi there, aha - thank you for sharing your experience and it's great to hear your installation went so well.
Here's to many years of clean, renewable energy - Great news!
Thanks again...
Team SG
Contacted Solar Guide the company…
Contacted Solar Guide the company responded quickly, I then had three companies contact me, all very efficient.
Solar Guide was a good place to go for initial quotes I would highly recommend them.
August 10, 2020
Unprompted review
Reply from Solar Guide
Hi Elizabeth, thank you for the kind words, it's lovely to hear we managed to help you get your solar quotes.
All the best...
Team SG
Excellent service
Fast, efficient service. It gave us a good starting point in our research for a trusted company
June 18, 2020
Unprompted review
Very fast service.
Very fast service.
The suppliers seem to know what they are talking about
June 11, 2020
Unprompted review
The last of the SOS calls I sent out…
The last of the SOS calls I sent out after the PV system failed. But first to respond. What more can you want?
June 3, 2020
Unprompted review
Very impressed...
Very impressed with the speed of response and the subject knowledge evinced by Ryan who called me.
June 1, 2020
Unprompted review
Brilliant! Very happy.
Great, really happy with solar guide. They came up absolute trumps with ECH. Didn’t get 5 stars simply because I only got contacted by one firm but this is covid time so understandable. I was worried about the complexity of it all, but from the moment I clicked solar guide, everything went smoothly and simply and was much kinder on my pocket than I feared
May 23, 2020
Unprompted review
Even though we are in the middle of a…
Even though we are in the middle of a shut down because of Covid-19, all three suggested suppliers have contacted me and emailed me detailed quotes. Thank you.
April 1, 2020
Unprompted review
Contact solar
Excellent service from conception to installation, good phone manner and advice, good installation team and after sales advice and help. I would recommend this company anytime. Not only that but the product works very well. You may have guessed I am very pleased.
March 25, 2020
Unprompted review
As a Solar PV Company on this website…
As a Solar PV Company on this website we thought we would be reviewed on our installations. Only to find that this Company allowed a poor review to be put passed on our Company name regarding poor scaffolding services provided by others. It also allowed us to be called liars as we said we didn't employ sub contractors and we employed a scaffolding Company. Can I just point out that I don't know a Solar PV Company in the country who doesn't employ a scaffolding sub-contractor as the scaffolding needs to be erected safely for every installation. If these guys knew anything about installing Solar PV they would have pulled the review.
March 4, 2020
Unprompted review
Reply from Solar Guide
Feedback on completed jobs is important to us and the people who use our site, and retaining the integrity of those reviews is paramount.
When we discussed the review, we highlighted you had the right to reply. We also offered to update or amend the review if you contacted the customer, resolved the issue and they contacted us to update it.
We're sorry you didn't agree... and wish you all the best in the future.
Solar panel configuration enquiry
Quick and easy registration. 3 responses within a day with knowledgeable companies providing plenty of advice without too hard a sell. Very worthwhile enquiry on my behalf.
February 27, 2020
Unprompted review
Heard from just two suppliers.
February 22, 2020
Unprompted review
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