Solar Guide Reviews 243

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Thank you for arranging the appointments for Solar installers. Unfortunately Wednesday's didn't show, I waited until 1.45pm but could wait no longer. I did receive a voicemail today, telling me th... See more

Rated 1 out of 5 stars

Absolute waste of time. Contacted them, they verified me then emailed they would get me up to three suppliers of solar PV with battery. Then they emailed one and two days later to say they were strug... See more

Company replied

Rated 5 out of 5 stars

Ian Beattie and his knowledgeable team did a thorough, professional job. had a good in depth discussion about install process and time span. panel fitters arrived as planned spent day one fitting pane... See more

Company replied

Rated 5 out of 5 stars

The number of enthusiastic sales staff have been great. Most of them seem to know what they're talking about too, which is a relief. Everyone should get on-board this obvious Gravy Train to Free Ene... See more

Company details

  1. Solar Energy Equipment Supplier

About Solar Guide

Information provided by various external sources

Get Quotes Get FREE no-obligation quotes now!
Accredited, registered engineers.

Solar Guide is the smarter way to find approved solar PV installers in your area.

Contact info

3.5

Average

TrustScore 3.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

"ECH THEY KNOW SOLAR"

From the initial contact from Carl to the installation by his team ECH are a great bunch, They know there onions and operate without the pressure sales techniques of other companies and you do feel they have your interests at heart all through the process.
Pricewise they are in the middle which is where you want to be, buy cheap you could buy twice and no sense paying over the odds, so no hesitation in recommending them.

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was contacted by several suppliers very quickly, they all had accurate information about my requirements, and I expect to be able to proceed to suit my needs. Solar Guide have provided excellent service, thank you.

February 5, 2020
Unprompted review
Rated 1 out of 5 stars

Wouldn't bother if I was youi

They promised 3 companies would call, 2 did, one arranged an appointment, waited in all day, they didn't come. Great use of my time guys

August 23, 2019
Unprompted review
Solar Guide logo

Reply from Solar Guide

Hello Ben,
Thank you for the feedback. We will be discussing the issues you've raised with the 3 companies that we introduced you to.
Apologies for the inconvenience,
The Solar Guide team

Rated 5 out of 5 stars

Halo Renewables, Peterborough highly recommended

From initial contact the information from Matthew and Halo renewable was excellent. No hard sell just honest guidance on what would be the best set up for my needs. Solar PV is saving me £100s and heating water for free and saving gas costs too. My system is far exceeding any of my expectations and in under 30 days has generated 340Kwh of free electric. Very highly recommended and all tradespeople are skilled, tidy, polite and professional. With the cost of electricity only ever going to go up it's a no brainer.

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

Speed of reply to enquiry

From inital contact on e/mail have had two companies in contact making appointments to visit and advise ,waiting for the third one ??

February 4, 2019
Unprompted review
Rated 4 out of 5 stars

Solar Guide Recommendations need care

Solar Guide recommended three companies, two responded promptly the third contacted me some weeks later. Of the two companies, one was a larger concern and the second a small local company, both made credible presentations. I elected to go with the local company, North Wales Renewables, which turned out to be a huge mistake. The sales patter was convincing, the installation team (sub contractors) seemed to know what they were doing, but no commissioning was carried out and there have been many subsequent problems with the installation which NWR are avoiding remedy. As a consequence, six months after the installation was ‘completed’ it still doesn’t work.
I would steer well clear of this company and suggest Solar Guide review which companies they are recommending

December 17, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look