Somnowell Reviews 98

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s... See more

Company replied

Rated 5 out of 5 stars

I was diagnosed with sleep apnoea around six years ago following a home sleep study, which showed I was waking approximately 19 times per hour. At the time, I was in my late thirties a... See more

Company replied

Rated 5 out of 5 stars

Having tried and tested over the counter plastic devices, I realised that I needed a more comfortable and long term solution to my snoring issue. The Somnowell device is seamless and I can hardly no... See more

Company replied

Rated 5 out of 5 stars

This is a fabulous little company that has really delivered on what it said it would....namely snoring reduction! The expereince was seamless. The initial interactions with customer service (S... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

At Somnowell, we provide one of the most effective treatments for snoring and sleep apnea. Patients with TMJ or bruxism have also seen improvements.


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4.3

Excellent

TrustScore 4.5 out of 5

98 reviews

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Rated 1 out of 5 stars

Crumbling teeth, bleeding gums and terrible jaw ache! Don't bother with this!

I brought my device a year ago and from the first time I used it, it was so tight and painful I could barely sleep and it took 3-4 hours for my jaw pain to subside. I went back to my dentist for adjustments but it was still too tight and I was made to feel that I was just being difficult and he had never had a complaint before and lots of happy customers. I have tried to continue using it but my gums bleed and my tooth at the top has now completely crumbled away and I have now had to have this filled. I've got to the point where I can't use this anymore due to the pain. £2000 is a lot of money to waste and cause dental issues. I would never recommend this product and it would seem that from reading these reviews, im not alone!

Update 26/09/23 its only taken 10 months for a response, I have emailed you again today, I will await your response.

November 23, 2022
Unprompted review
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Reply from Somnowell

Dear Mrs Mayhew,


We are sorry to hear about your experience with the Somnowell device. Your feedback is important to us, and we genuinely appreciate you taking the time to share your concerns. We apologise for any inconvenience you've faced, and we'd like to address your issues as best as we can.


First and foremost, we want to emphasise that your comfort and well-being are our top priorities. It's disappointing to hear that you experienced discomfort and pain while using our product, and we deeply regret any inconvenience this may have caused you.


Dental devices can sometimes require adjustments and fine-tuning to ensure they fit comfortably and do not cause any discomfort. We are sorry to hear that the adjustments provided by your dentist did not fully resolve the issue. We understand that everyone's needs and preferences can vary, and we take your feedback seriously.


Regarding the issue with your gums and the tooth at the top, we understand how concerning and inconvenient this must have been for you. We would like to assure you that Somnowell is designed to protect the teeth from any damage caused by grinding. Therefore, we recommend that you see your Somnowell Practitioner to get this issue addressed.


We would like to offer our assistance to help address your concerns and find a solution to the issues you've faced. Please reach out to our customer support team at info@somnowell.com, and they will do their best to assist you further.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Quality product

I have been using a Somnowell since 2015 and it has had a positive impact on my life. It's not uncomfortable to wear (once you get used to it) and really has improved sleep quality for both myself and my wife!
I would highly recommend it to anyone who snores and wishes to sleep better over the long term.

November 9, 2022
Unprompted review
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Reply from Somnowell

Thank you for sharing your positive experience with the Somnowell! We're delighted to hear that it has improved your sleep quality and made a difference in your life.

Your recommendation is greatly appreciated.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Stop snoring with Somnowell.

I have been using my Somnowell device for a few months now. I went from being in the top 5% of snorers to not snoring at all now! I've been told I stopped breathing during my sleep too and now I sleep much better. Well worth buying it. I used plastic gum shield things before and woke up during the night choking on it after it fell to the back of my throat. The Somnowell clips to your teeth so doesn't move and you can still speak and drink with it in your mouth. I traveled from the Outer Hebrides to Glasgow to see Dr MacPhail at Newton Mearns. I highly recommend him.

November 7, 2022
Unprompted review
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Reply from Somnowell

We're thrilled to hear that the Somnowell has helped you stop snoring and improved your sleep quality. Your experience is valuable, and we appreciate your recommendation.

Thank you for choosing Somnowell!

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

The best solution

I have been providing Somnowell devices for almost 10 years. without doubt it is the most useful aid to a good sleep for both the patient and (especially) their partner. A solution that almost always works first time and rarely needs attention is a perfect solution for everyone.

October 20, 2022
Unprompted review
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Reply from Somnowell

Thank you Dr Greenwood for your loyalty and support in providing Somnowell devices for nearly a decade. We're thrilled to hear they've consistently delivered excellent results for both your patients and their partners.

Your endorsement means a lot to us.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 4 out of 5 stars

Unfortunately not a perfect fit at the…

Unfortunately not a perfect fit at the beginning - felt as if one of my teeth was being pushed out causing pain. As soon as dentist returned from his holiday he made adjustments - hopefully now will be pain free without the feeling of tooth being pushed from my jaw

August 12, 2022
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Reply from Somnowell

We apologise for the initial discomfort you experienced. Glad to hear that adjustments have been made, and we are confident you you will find the device comfortable moving forward.

If you have any further concerns, please don't hesitate to reach out to us for assistance.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 2 out of 5 stars

I have had a Somnowell device since…

I have had a Somnowell device since 2016 and must say it has been quite effective, it does not stop me snoring totally however it does help and has resulted in better sleep patterns. The cost was very expensive however we decided if it helped it would be well worth it. The problem I now have however is that after 6 years of continuous use it is getting a bit worn and has now broken for the 2nd time in as many months. Trying to get a simple repair done the first time on one of the adjusters was almost impossible and I had to really be quite forcefull with them to get them to give me the address of the laboritory so I could send the device directly for repair. This time however I am left with no alternative except to go to one of their dentists as all they keep saying is take it to a dentist so they can look at it. The dentist that originally did the fitting no longer deals with Somnowell as they have found them to difficult to deal with over the interviening years. Their after sales service is really poor which is a shame for a device that could help people so much.

June 8, 2022
Unprompted review
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Reply from Somnowell

Thank you for sharing your experience with the Somnowell device. We appreciate your positive feedback on its effectiveness in improving your sleep patterns. However, we apologise for the difficulties you've faced with repairs and after-sales support. Our protocol is to refer the patient back to their Somnowell Practitioner for their ongoing care. The Somnowell Practitioner is based placed to help the patient with any repairs and adjustments if necessary.

Your feedback is valuable, and we're committed to improving our service. Please feel free to reach out to us directly for assistance with your current issue. Your satisfaction is important to us.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 1 out of 5 stars

Not worth the money

Overall I would say that this device is not worth the money. It hasn’t been that effective for me, and is not that comfortable so really feels like a chore to wear it.

The dentist I saw was lovely but didn’t actually assess whether the device would work, just whether my teeth were in a good enough condition. He then did some work which incurred an additional charge and because it was a private dentist also charged for things like PPE which felt unreasonable.

When the device was ready my first thought on seeing it was that it looked like a torture device. It isn’t that comfortable and felt like it was squashing my teeth but I thought I would get used to it. I was determined to use it given the money it had cost until my husband recorded me snoring whilst wearing it. I still snore loudly whilst wearing it although the length of time and frequency of snoring episodes is reduced. Using the snoring app recommended by Somnowell my snoring is about half as bad as it is without it but there are still times where it registers as ‘epic’.

I do still wear it some nights but not all as I don’t feel that I sleep as well with it. If it hadn’t cost so much money I think I would have definitely given up on it by now as it has been a very disappointing experience and result.

May 13, 2022
Unprompted review
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Reply from Somnowell

Thank you for taking the time to share your detailed experience with the Somnowell device. We're glad to hear that you've noticed a reduction in your snoring while using it, demonstrating its effectiveness to some extent. It may be worth returning to see your practitioner to see if they can adjust the device for you
to improve your comfort and reduction in your snoring.

We understand that individual experiences may vary, and we're sorry to hear that it hasn't met all your expectations. However, please continue to persevere with your device. We are confident that with a slight adjustment your overall experience with the Somnowell is likely to improve.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Snore score from 200 to 9 overnight!!

Wow I am amazed at how well this device works

I use snore lab and I have recorded scores up to 201 ! Pre this device In short I am an epic snorer I have been using Somnowell for three weeks now and the best score is 9 ! ! The average mid 30’s the worst 48

I have no tooth pain or discomfort

The device is not intrusive and it is easy to sleep with in fact it is very small in your mouth compared to plastic variants

It is well made and I believe will last the test of time unlike plastic devices which work well initially but then tend to delaminate, stretch and wear out

This also has a 5 year guarantee

So if you amortise the cost over the five years it is £1 per night which is a small price to pay

I now feel I have more energy and no longer wake up to go to the bathroom during the night

Dr Brian Clarke who fitted this device is a genius and my wife and I can not thank him enough

March 11, 2022
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Reply from Somnowell

Thank you for sharing your incredible experience with the Somnowell device! We're thrilled to hear that it has significantly reduced your snoring and improved your sleep quality. Your positive feedback about the comfort and durability of the device is greatly appreciated.

Dr. Brian Clarke is indeed a valued practitioner, and we're delighted that you're benefiting from his expertise.

Enjoy your restful nights and increased energy!

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Someone from London (the story of life without my Somnowell)

I have had my Somnowell device for 4 Years now. And will highly recommend this unit for anyone that's tried all there is to try out there.

Weeks before my wedding, disaster struck, and I managed to damage my unit. This was when me (and my partner) realised how valuable this device is.

You don't know what you have until it's gone (or needs repairs). With my snoring back, giving my partner sleepless nights before our wedding day, and our honeymoon looming, I desperately reached out for help.

The team went beyond and above to not only understand the situation but go beyond and above to ensure that my unit gets repaired in time to save the day. And possibly my marriage.

Huge thank you to the team as Somnowell for not just creating these devices, but the aftercare too.

February 20, 2022
Unprompted review
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Reply from Somnowell

We're grateful for your kind words and thrilled that the Somnowell device has made such a positive impact on your life. We understand the importance of quality sleep, especially during significant moments like your wedding and honeymoon.

Our team is dedicated to providing exceptional aftercare, and we're delighted we could assist you when it mattered most.

Congratulations on your wedding and thank you for choosing Somnowell!

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Absolute life changer

Absolute life changer - it certainly works! Only wished I had done it years earlier.

February 4, 2022
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Reply from Somnowell

Thank you for your feedback! We're delighted to hear that the Somnowell has been a life changer for you. Better late than never, and we're glad you found it effective in improving your quality of life.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Great and immediate results

I was a little sceptical that this would work but I am very pleased with the outcome. It took a week or to get used to and needed a small adjustment but the results are remarkable. I do have trouble nose breathing so still mouth breath a little but my snoring and broken sleep have gone. My wife is thrilled and I feel much better in the mornings. It is rather expensive but I highly recommend.

December 1, 2021
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Reply from Somnowell

We appreciate your honest feedback! It's fantastic to hear that the Somnowell has delivered remarkable results in reducing your snoring and improving your sleep quality. Your recommendation is valuable to us, and we're glad both you and your wife are benefiting from it.

Thank you for choosing Somnowell!

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 4 out of 5 stars

8 Years with the somnowell

After many years trying all the different MAD mouth guards ...I found that they tended to be bulky, made me dribble and after a while tended to get smelly even with regular cleaning. What really pushed me to go for a somnowell device was I discovered that the pressure on the top front teeth from the plastic mouth guards had moved them to the point where they now sit behind my bottom teeth when my jaw is closed!
The somnowell is really expensive!!!, but in comparison is so much easier to use and keep clean. Sizing and adjustment for me we're problematic as I seem to have a big jaw with a lot of movement, but after 8 years of constant use it still greatly helps my snoring and only the adjustment screws are slightly bent as they are at the end of the adjustment. I'm going to look at getting these replaced or a new Somnowell, I wouldn't go back to the plastic MADs !

November 30, 2021
Unprompted review
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Reply from Somnowell


Thank you for sharing your experience with us! We appreciate your loyalty and are glad to hear that the Somnowell has provided a more comfortable and effective solution compared to other MAD mouth guards. Your long-term satisfaction is important to us, and we're here to support you with any adjustments or replacements needed.

We're grateful for your trust in Somnowell!

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 1 out of 5 stars

Sonmowell is a waste of money

I got this device for my sleep apnea , it does not work
A complete waste of money. I regret paying for this device.
I will advice anyone don’t waste your money !

November 7, 2021
Unprompted review
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Reply from Somnowell


We're sorry to hear that the Somnowell device didn't meet your expectations. We understand your frustration, and we value your feedback. If you have any further concerns or would like assistance, please feel free to reach out to our customer support team. Your satisfaction is important to us.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Excellent Device & Service from the Dentist

In short, FANTASTIC.

I have always snored. I snored when I was a 32" waste at the age of 25 and still snored with a 36" inch waste at the age of 45. I have tried surgery on my nose, to widen the nasal passages. I have tried a CPAP machine on two separate occasions neither of which had any positive effect. I have had sleep studies. I have tried nose clips. I have used numerous different MAD devices from cheap £30 ones to £150 ones with different success rates and I have thought about investing in the Somnowell device for many years but found it hard to justify the cost as I could not guarantee success.

Well, I wish had purchased this device 10 years ago when I first saw them on the TV, Britains worst snorers, I think. Firstly the device is extremely comfortable and I now cannot tell I am wearing it. After the initial adjustment, I HAVE NOT SNORED AT ALL. My wife can't believe it, and nore can I. I am no longer waking up feeling like I have had a heavy night drinking alcohol. I don't feel like I have been starved of oxygen. I no longer wake up with a start in the middle of the night feeling like someone has had their hand over my mouth stopping me from breathing. I no longer have brain fog in the mornings and I feel I can think clearly straight away.

I had not realized my snoring was affecting me in such a negative way. I actually got up the other day, had breakfast, and then went for an hour's bike ride. I actually had energy and could be bothered.

This device has been life-changing for me, it really has. I feel like a new man with more energy, a brain that works properly, and now rarely feel the need to nap in the afternoon.

The device itself is not cheap and was £1600. I do feel this is steep as it is no longer a NEW invention or new to the market and it was advertised at £1500 which I did email Somnowll about though received no reply. So to be fair I was disappointed by the Somnowell service though really pleased with the Service of my dentist and the device itself.

I would very much recommend the device though check the price you will pay with the dentist first as this is not made clear upfront when booking.

June 8, 2021
Unprompted review
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Reply from Somnowell

Dear Mr Morley,

We are delighted to hear that you are pleased with your Somnowell device and that it has made such a positive impact on your life.

We do apologise for any lack of or miscommunication around pricing. The average cost of the device is around £1,500. However, all of our Practitioners set their own prices and some may charge more than the average cost.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

So far so good

So far so good! I first enquired about the Somniwell device after seeing an ENT specialist with regards snoring. After doing reasearch the Somniwell device appealed to me as the quality & reviews seemed to be better than other devices on the market, Although the £1500 price tag was a bit of a shock, when you take into account the health issues related to snoring & the effect it has on your sleep & that of your partner then the price is not too bad as the device should last a good few years. I decided to make the purchase even though this is not a guarenteed fix for snoring. After a couple of teething issues with regards the fit of the somniwell these with the help of the Dentist I used for fitting the somiwell these where ironed out. I am now a couple of weeks in to using my Somniwell and the outcome so far is very positive. Although for the first few nights the device felt a bit strange to wear (this can only be expected as i have never slept with a piece of metal in my mouth) it now feels normal to fit the device in my mouth every night before I go to bed. The Somniwell is easy to fit you do not need a mirror after a couple of tries you can do this without needing to look. It feels comfortable to wear as you do get used to the feel of the device & yes every time I have worn the somniwell my partner has been very happy as I have not snored whilst using it. I did need to stop using it for a couple of days as I had a broken tooth that got infected (nothing to do with the somniwell) & my snoring started again. Once my tooth was better I have now started using the device again much to my partners satisfaction as she now gets a proper night sleep without me snoring & I also feel much more rested in a morning when I wake up rather than being tired and lethargic all the time. So yes the Somniwell does work for me, It does feel strange at first, but you do get used to the feeling. The cost of the device is more expensive than others on the market, but if you do your reasearch you should come up with all the answers & the pros & cons to enable you to make an informed decision to suit your needs.

May 25, 2021
Unprompted review
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Reply from Somnowell

Dear Pete,

Thank you for a lovely review.

We are delighted to hear that you (and your partner) are pleased with the Somnowell device.

Mandibular advancement devices are one of the most well researched and proven methods for controlling both snoring and sleep apnoea. Our success rates of the Somnowell device are between 93-96% and we are happy to hear that you feel well rested when you wake up in the morning.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 4 out of 5 stars

A bit uncomfortable to wear and tricky…

A bit uncomfortable to wear and tricky to get in and out. Quality seems good

May 18, 2021
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Reply from Somnowell

Dear Mr Cross,

By design the Somnowell Chrome is incredibly comfortable, follow up studies have found the overwhelming majority of users still wear their Somnowell Chrome every night. In the follow up study reported by Visiting Professor Ash at The World Orthodontic Congress 2010, none of the patients reported discomfort in wear after the normal settling in period of 1-2 weeks.

If you are still experiencing any problems, please do not hesitate to contact us on: info@somnowell.com

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Six years on…

It was in March 2015 that I purchased the Somnowell device
Trust me when I say that my wife was not impressed by the price... “HOW MUCH?!”
Well it didn’t take long for her to say that it was worth every penny as we have had 6 years free from the sound of pneumatic drills in bed!
Recently I needed to adjust the device and my only disappointment was that there are no videos online showing how to do this
But we worked it out and soon extended it
I have recommended this to several people over the years
I have read the reviews I can only agree with those that rate it as excellent

May 2, 2021
Unprompted review
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Reply from Somnowell

Dear Mr Wyllie,

6 years of success, and long may it continue. The Somnowell device certainly is a long term solution.

We normally recommend you return to see your Somnowell practitioner if an adjustment is required as the device can become imbalanced if the device is not adjusted correctly. This could lead to jaw pain.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 1 out of 5 stars

Harrassment

Harrassment. Despite me declining a consultation for this device, I received constant emails, calls and texts from Somnowell. After 2 days I started blocking the number, but each day a text came from a different number. In the end I had to get quite forceful via email asking them to remove me from their database.

April 19, 2021
Unprompted review
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Reply from Somnowell

We sincerely apologise for any harassment or inconvenience you may have experienced due to our marketing campaigns.

We would like to reassure you that we have removed your details from our database.

Kind regards,

Humera Younis (Customer Services Manager)

Rated 5 out of 5 stars

Great experience

Great experience, The whole process was efficient and painless. I'm completely satisfied with the device (as is my partner) and would recommend it to anyone with a snoring problem.

March 8, 2021
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Reply from Somnowell

Dear Customer,

We are delighted to hear that you are pleased with your Somnowell device.

Wishing you all the best.

Humera Younis (Customer Services Manager)

Rated 1 out of 5 stars

Chancers. Terrible to deal with.

I dealt with them a while back. They were terrible to deal with.

My appliance broke after a few months. I tried many times to get it repaired. They kept telling me it broke because I had bruxism, even though I didn't. Poor customer service meant I had to keep chasing them up.

They came up with excuses and blames so I would have to pay for the repair. It broke pure and simple. Just repair it. Pure and simple. They are chancers. If anyone wants details, I can tell you more.

February 3, 2021
Unprompted review
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Reply from Somnowell

Dear Peter,

I am sorry to hear that you have experienced a problem with your Somnowell device.

We offer an industry leading 5 year warranty with the Somnowell device. Please see the terms and conditions of the warranty here: https://www.somnowell.com/longterm-solution

Kindly get in touch with us and we will do our best to work with you and your Somnowell Practitioner to find a solution for you.

Humera Younis (Customer Services Manager)

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