Songtradr Reviews 

236
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... See more

Rated 1 out of 5 stars

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more

Company replied

Rated 5 out of 5 stars

I've been on Songtradr.com almost since its inception (free version only), and while I haven't gotten rich I've definitely made money through licensing. And I write mostly rock which is a harder-sell... See more

Company replied

Rated 1 out of 5 stars

1 Star – Completely Disappointed I joined Songtradr about a week ago and regret the decision. The biggest issue is that the platform feels abandoned. After paying for a Pro subscription, spend... See more

Company details

Written by the company

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


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1.7

Bad

TrustScore 1.5 out of 5

236 reviews

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1.7

All reviews

(236)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Best free distributer service

They are the best You can use their distributer service for free if you earn some money from them you can also purchase premium distributer service from them or you can easily withdraw that money to your account.

November 12, 2021
Unprompted review
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Reply from Songtradr

We're happy to hear that Meraj! Thanks for taking the time to leave this review about our different plans and services.

Rated 5 out of 5 stars

As an independent working composer...

As an independent working composer, I have found Soundtradr the most reliable and A to B user-friendly platform of many that I've tried over the years. I recently had a glitch with organizing my releases and Sophie pitched in and just fixed everything that I needed fixing on the admin side. I've had monthly income and success with monetization on Songtradr that I never had with other portals. Keeps one motivated to carry on. Highly recommended.

November 12, 2021
Unprompted review
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Reply from Songtradr

That's great feedback – we appreciate it, Diane! We're glad to hear you've had success with monetization on the platform and are always happy to step in and help whenever you run into any problems.

Rated 5 out of 5 stars

I don’t understand the bad reviews.

I don’t really understand where all of those negative reviews are coming from, especially mentioning people I had the greatest pleasure to interact with. Truth is, if you’re going to be mean, or break rules, don’t expect much. How does everyone think a free service works?

Anyway! I had some ‘issues’ with distribution because I am very OCD about titles, names, and all that. I’m also fairly new to this and had a lot of questions which at some point even annoyed myself, and both Betty and Ralph have not only been extremely prompt (within work hours— of course! different timezones don’t help, but that’s no one’s fault) and extremely helpful and nice. They were patient with my thousands of emails and they both communicated very well. Some people complained about generic responses… you try explaining the same thing a million times a day. Yeah, you’ll copy and paste, too. The information got across effortlessly and I am extremely grateful with how patient and polite they were with my questions when even I wanted to hit myself in the face.

Again!! Guys! This is a free service, for the most part. Read the terms and conditions before you leave a bad review, your lack of attention might end up hurting some people who aren’t at fault.

Rant over: but yes, I would totally recommend them, especially if you’re starting out. Communication is key.

November 11, 2021
Unprompted review
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Reply from Songtradr

Thanks so much for leaving this in-depth review!

Distribution can be tricky and we're always here to step in to assist when problems arise. Don't hesitate to reach out again if you run into any issues with your account! Communication is incredibly important to us and it's great to hear that your experience with Support has helped you make the most out of your Songtradr account.

Rated 5 out of 5 stars

I had a a problem uploading my album

I had a a problem uploading my album, I tried to resolve the issue several times with no success. I contacted support and Zak resolved the problem for me really speedily. Thanks, Zak.

November 8, 2021
Unprompted review
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Reply from Songtradr

Uploading issues happen, and we're happy to step in whenever they arise! Thanks for leaving a review about your experience.

Rated 5 out of 5 stars

I had a question about a submission for…

I had a question about a submission for one of my songs, and Betty answered, clarifying everything quickly and thoroughly. Thanks much!

November 4, 2021
Unprompted review
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Reply from Songtradr

We're always here to help. Thanks for reaching out and for leaving a review, Tom!

Rated 5 out of 5 stars

Would highly recommend

I'm working as a publisher for a Montreal-based label and I've been using Songtradr for years now. They have unlocked us great opportunities and their technical support is responsive, clear and efficient.
They are one of our favorite partners today and I'm really happy with all the professional work they do for us.

November 4, 2021
Unprompted review
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Reply from Songtradr

We're grateful to have your support, Robin. Thanks for being a part of the Songtradr community over the years and for leaving a review about your experience!

Rated 5 out of 5 stars

Betty was able to help me resolve my issue promptly.

Betty was able to help me resolve my issue. I was very confused and she went the extra mile to solve my issue. The response was prompt and I was able to pitch my music. I’m grateful, because it’s a Christmas pitch and was timely. Thank you, Betty.
Rita Weyls

November 2, 2021
Unprompted review
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Reply from Songtradr

That's wonderful to hear. We always strive to help out quickly and we're so glad to hear you were able to pitch your music as a result! Thanks for leaving a review, Rita.

Rated 5 out of 5 stars

I've used a couple of distributors but…

I've used a couple of distributors but what made to be switching was their support team. I will email a support for about a month without any response but when I came across songtradr oh my God I'm 💯% satisfied on both sides (distribution and support team)
1 good thing about songtradr is that you can start with the free plan and later on upgrade to the paid plan when you are satisfied or when you have the money 💵
You can use the free plan as long as you want while keeping your 90% distribution royalties and 60% for your songs sync license

October 20, 2021
Unprompted review
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Reply from Songtradr

Thanks for taking the time to leave a review! We're thrilled to hear you're satisfied with our distribution services and with the support you've received. Our Support team is always here to help out and ensure you can make the most out of your Songtradr experience.

Rated 5 out of 5 stars

There's Not Enough Stars✨🥇

I am very happy with your service. Ever since I started using Songtradr I haven't had any issues, your customer service is awesome. Everything is just making me feel at home. *And I'm only on the free plan... 🤯

I'm planning on upgrading my subscription for the next year. I'm looking forward to my future with Songtradr.
I love Songtradr 🇿🇦❤

October 19, 2021
Unprompted review
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Reply from Songtradr

That's wonderful to hear! We're glad you've had a good experience using Songtradr. If you have any questions about our services or upgrading to a different plan, don't hesitate to reach out. Thanks for being a part of the Songtradr community, RealEJ!

Rated 5 out of 5 stars

Songtradr top notch Distribution

Songtradr is a top notch music distribution company.
They may be at a different price range compared to others, but they offer extra services like pitching your work to movies, TV / Radio / Internet commercials / Ads. And very detailed monetization area where you can opt in or out of said services. If you produce a lot, upload and keep on pitching your work. They offer great support for making sure you are protected with your music.

The customer service is great too. You'll have an answer within minutes of your inquiry. The staff is very helpful and detailed. Thank you Sophie, Zak, Betty and the rest of the team at songtrdr.

We recommend songtradr to artists who are just starting (distribution for free) or seasoned ones including Records Labels.

Thanks songtrdr. ***** 5 Stars

-Blackbox Records

October 13, 2021
Unprompted review
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Reply from Songtradr

Wow – thank you Blackbox Records for your detailed review and incredibly kind words. We're lucky to have you as part of the Songtradr community! Please don't hesitate to reach out if you have any questions – we're here to help you make the most out of your experience on the platform.

Rated 5 out of 5 stars

Just when I was getting discouraged

Just when I was getting discouraged, Songtradr hit me up, congratulating me on my first placement!!! I’m sooooo excited!!! Thank you Songtradr!!! Patience is a virtue!!!

October 11, 2021
Unprompted review
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Reply from Songtradr

Congratulations, Cherie! Patience is a virtue and yours has certainly paid off.

Rated 5 out of 5 stars

Supportive

I contacted Songtradr Support to address some questions about my account. Betty helped in a timely manner and everything is resolved! Thank you!

October 5, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

We're glad we were able to quickly help you out. Thanks for leaving a review, Madi!

Rated 5 out of 5 stars

Legit music licensing platform if your music is Good.

It worked for me! I landed two songs on an app, and the support is excellent. I had an issue with my profile, so I reached out to support and they got back to me the same day, not only that, they fixed my problem for me same time.

October 5, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Congratulations, David! We're happy to help with any issues you have in the future – don't hesitate to reach out again.

Rated 5 out of 5 stars

Rosh Musicians review

I am deeply writing my review with a huge happiness,im so happy with songtradr it makes me keep pushing my craft all the time and i have never been disapointed if there is a problem with my account they attend it quickly and i always distribute with them with a smile everytime,much love to team songtradr.

October 1, 2021
Unprompted review
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Reply from Songtradr

That is wonderful to hear Rosh – thanks for using our services and for taking the time to leave a review!

Rated 5 out of 5 stars

Happy

I joined Songtradr mid 2020 as a free tier user to try it out. I am pretty happy with this find. Free distro has opened up new worlds for me. Yes, they take a small cut of royalties, but they need to make money somewhere to keep this artist site free to use. And you can submit to sync! So yeah, great! I will eventually upgrade to a paid account, but until then, Im staying.
There is a slight learning curve to uploads and metadata, but, with their really good artist support, it gets done. I have reached out to support numerous times and each time, Betty L., has always been on the spot with helping, or just straight up fixing minor issues I have had. Artists should count themselves lucky there is a site like this. There are other artist sites which really do drain you dry for distro.

September 30, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for the kind words, Don! We're happy to hear that you've been having a positive experience with your Starter account. If you have any questions about our services or different plans, don't hesitate to reach out.

Rated 5 out of 5 stars

Song Activation

We had a bit of trouble getting our uploads activated, Betty's help was awesome, all issues fixed. We're up and running...

September 29, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

That's great to hear that all of your issues have been fixed. Let us know if you have any questions about your account! We're always happy to help.

Rated 5 out of 5 stars

Great experience

Customer service is awesome!

September 28, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks, Nicholas! We're glad to hear you're happy with your experience with Songtradr Support.

Rated 1 out of 5 stars

Nothing going on on this platform

RECENTLY LICENSED and RECENTLY UPLOADED is the same in these 3 months I have been a member? It seems that there´s nothing going on on this platform :-(

September 26, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for reaching out. We're currently working on some updates to the dashboard and platform that will bring positive changes for all of our artists. Stay tuned for updates!

Rated 4 out of 5 stars

They get the distribution job done

I joined Songtradr for music distribution. The opportunity for licensing is just an added bonus. I released one single and it went smoothly, with the exception that they didn't distribute it to Pandora right away. It was up on Apple Music, Spotify, etc. on the scheduled release date. I had to reach out to them to make sure it got to Pandora, but they were pretty responsive and it is now awaiting Pandora's curation review.

There's a bit of a learning curve with their song catalog management system, but I've got it down now. The pricing is most excellent for what you get. I switched to Songtradr from another distributor because that company's customer service had devolved to non-existent. At this time, I can say that Songtradr staff get back to me within a day or two, every time I have a question. So that's a relief!

September 25, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for the kind words, Kirsten – we're glad you've joined the Songtradr community! We're here to help if you have any questions in the future.

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