Songtradr Reviews 

236
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... See more

Rated 1 out of 5 stars

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... See more

Company replied

Rated 5 out of 5 stars

I've been on Songtradr.com almost since its inception (free version only), and while I haven't gotten rich I've definitely made money through licensing. And I write mostly rock which is a harder-sell... See more

Company replied

Rated 1 out of 5 stars

1 Star – Completely Disappointed I joined Songtradr about a week ago and regret the decision. The biggest issue is that the platform feels abandoned. After paying for a Pro subscription, spend... See more

Company details

Written by the company

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


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1.7

Bad

TrustScore 1.5 out of 5

236 reviews

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1.7

All reviews

(236)

18 reviews in the last 12 months

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Rated 2 out of 5 stars

It doesn't worth it.

Well, I've been uploading my songs on Songtradr for many years, but nothing was licensed. I also have another project and around 90 songs in total are useless. I guess they expose only the paid members' songs. Although I followed their guidelines to expose my songs, it was just a waste of time.
I found some users' songs were licensed even though they have less than 5-10 songs.
I can't trust a platform that gives me zero results. No success story from the bottom.

January 16, 2022
Unprompted review
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Reply from Songtradr

We’re sorry to hear you haven’t had success yet with Songtradr. We do offer additional services aside from licensing opportunities and have put together this article for artists looking to get their music licensed for sync - we hope you find it useful: https://blog.songtradr.com/9-tips-to-get-your-song-noticed-heard-and-synced/

Rated 5 out of 5 stars

Never had a problem with them

Never had a problem with them.
Amazing support and fast distributing system.
And few days ago a music of mine was licensed for a TV Show! :-)

January 15, 2022
Unprompted review
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Reply from Songtradr

Congrats Giuseppe! That’s incredible to hear. Thanks for taking a moment to leave this review.

Rated 3 out of 5 stars

Decent platform, but no sales

I've been using their free service for 3 years. I'm not sure what the license policy is exactly, and none of my songs was licensed. They may have some kind of algorithm like other platforms. If even a song was licensed, I'd consider going pro user.
Thus, I can't tell if it is really worth it for the musicians.

January 11, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

We're happy to hear you've been using our service for a few years! Aside from sync licensing, there's also monetization opportunities and distribution services offered on the platform. If you're looking for advice on what you can do to improve your visibility on Songtradr and subsequent chances of being licensed, check out our blog on 10 Tips to Get Your Song Noticed, Heard and Synced: https://blog.songtradr.com/9-tips-to-get-your-song-noticed-heard-and-synced/

Rated 1 out of 5 stars

My word of warning to you to join as a user of Songtradr

My word of warning to you to join as a user of Songtradr

Having a reputation as a large platform to register music copyrights for artists, Songtradr did not expect Songtradr to be this bad. They took advantage of our information to do bad things, especially to sell outside, the second is that they did not pay the artist who used this Songtradr platform. They have tons of reasons to withhold users' funds and the verification procedures are so absurd and confusing... Even though I tried all the verifications they still didn't make any move to pay for it. users and there are still bad reasons... I have a lot of friends who have also been using this Songtradr platform and they also get a lot of discomfort about paying users. This is a very bad platform, hope you can read these reviews and improve before all users turn their backs on you!!!

January 10, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

We apologize that your experience with Songtradr hasn't been a positive one. While we can't address the specifics of your account publicly, our Support team can provide further details via email.

We introduced the ID verification layer to protect our community from real fraud, copyright infringement, and artificial streaming related activity, as well as to preserve the integrity of our platform. Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works and why we chose to partner with Jumio: https://blog.songtradr.com/what-is-songtradr-verification-id/.

Rated 4 out of 5 stars

All 13 songs were released on time, but one wasn't taken down on request.

All of my 13 songs that I uploaded released on time without any problem. However, taking down your song from streaming services is difficult and my song never did get taken down (it's been over a year since I emailed them). I also dislike the new verification process and I wish it would be removed, as it seems to have no regard for privacy.

Overall, I would recommend songtradr as it is reliable for release dates. However, if you care for privacy or want the peace of mind knowing your song can be taken down, I would recommend you stay away from songtradr.

January 8, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

We're apologize that one of your songs hasn't been taken down – please email support@songtradr.com and we'd be happy to follow up on this for you!

Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only, and you can learn more about the process here: https://blog.songtradr.com/what-is-songtradr-verification-id/

Rated 1 out of 5 stars

Songtradr has many very serious errors!

You are making many very serious mistakes that damage your reputation.
+ Verification error: You give the method of identity verification is not standard, when verifying, it often has a face error, the camera you scan has to do it many times. Sometimes that error causes the account to not be verified for subsequent attempts.
+ Tax declaration: After completing KYC but still can't withdraw money to my account even before the new update, my account can still withdraw payment
+ Verification and Album Error : When uploading a track people can create an artist name different from the verified name, I think it's very normal, but you guys say we cheated. ..
+ Delete the album when you don't give us certain errors, you guys are very general...
I hope that you will soon improve all problems in the near future.

January 7, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

Hey Henry, thanks for outlining your issues. More details on our verification process can be found in this blog article: https://blog.songtradr.com/what-is-songtradr-verification-id/. If you're having problems with withdrawal and uploading music, please reach out to support@songtradr.com – we'd be happy to assist.

Rated 1 out of 5 stars

This is a scam and racist website

This is a blatant scam site, i upload my music products and ask them to release them to the markets, but i have not received any money from them, most of all my personal information seriously stolen, i was bothered and treated horribly by them, fu*k Songtradr

January 7, 2022
Unprompted review
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Reply from Songtradr

Hi Marsh, we apologize that you weren't happy with your experience with Songtradr. If you'd like to speak further with our Support team, we'd be happy to help and can be reached at support@songtradr.com.

Rated 1 out of 5 stars

Don't sign up for Songtradr!!!!

Don't sign up for Songtradr. It's a scam organization. They ask users to provide important information such as facial recognition, personal information. They use that information to serve bad needs, they sell the information to other organizations. That is really terrible. You will be revealed everything about yourself, which will be extremely dangerous. In addition, Songtradr also steals money from artists. They don't pay music royalties. They give very unreasonable reasons, they blame the maintenance system, very stupid problems so that the artist does not receive money.
We are becoming tools, puppets to make money for them without receiving a dime.
Be alert and stay away from them, a scam site.
Condemn Songtradr so they get the consequences they deserve.

January 7, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

Hi Ramses, sorry to hear you aren't satisfied with Songtradr. Our ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. To learn more, check out this blog: https://blog.songtradr.com/what-is-songtradr-verification-id/.

With both our Lite and Pro plans, you receive 100% distribution royalties. If a withdrawal is delayed, our Support team is here to help and can look into the status of your payments if you email support@songtradr.com.

Rated 1 out of 5 stars

Songtradr steals personal information, imprisons artists' money, deletes albums without reason.

The new year has also passed, a year of many changes and changes, especially with songtradr. I am a musician, singer, and songwriter. I know: When a product or work is created, it requires many things, many stages. I have a product sent to Songtradr over how long until the day I receive your payment, one after another, problems occur. Such as identity verification, tax return,...Verification steps have to be done many times until it is approved, until I complete and make a withdrawal, you will notify that Album-Artist of yours. I don't match the release. Really too many problems on your part. I will rate you 1 star by:
+ Identity verification takes too much time, verification fails continuously, my security information is taken away by you.
+ My legitimate income you guys blatantly robbed
+ Arbitrarily delete My Album when not verified, check clearly
I hope you guys can fix that problem soon so that songtradr can grow more and bring more audiences

January 5, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

Hi Grisel, thanks for taking the time to review Songtradr. To ensure we're providing the best experience for our users, we occasionally have to make changes to the platform, including the addition of an ID verification layer and revenue updates. We'd be happy to walk you through any questions you have if you email support@songtradr.com.

Rated 1 out of 5 stars

Don't want to pay? Cheat...

I trust your platform but you let me down, money doesn't pay? We have done all the verification steps even though those steps are really time consuming and useless but you still haven't sent us your money back. What a disappointment for a global music distribution platform!!! I really want you to reconsider this issue, I did it with all my heart but the result was scammed by you guys... Hope these reviews get a response and you guys will fix it soon! !!

January 5, 2022
Unprompted review
Songtradr logo

Reply from Songtradr

Hey Carlos, we're sorry to hear you feel let down. We work hard to protect the integrity of the artists on our platform, which is why we've introduced the ID verification layer for users to complete once. We can't discuss the nature of your account publicly, so please email support@songtradr.com with your details if you'd like to discuss this with our Support team.

Rated 1 out of 5 stars

Songtradr is a scam company, appropriating artists' assets, working in an uncultured way !!!

on't think I dare not publish all your actions. This is my email: Quan Pham charpiatyten1999outlook.com . You can easily check on your system. I am DJ MANH QUAN.
I have provided my KYC documents completely correctly, sending you all our information. However you guys are a scam company.
My account only has 400-500 $ but you guys find all ways to lock and appropriate our money. It's my sweat, blood, and hard work for a year.
I urge the Trustpilot artist community to boycott Songtradr, there's no way such a bad service can exist.

December 30, 2021
Unprompted review
Rated 1 out of 5 stars

Songtradr is so terrible!

It's terrible, songtradr they ask users to verify information with personal documents and then they sell that information to other parties. I was so worried when I heard this from some of my friends who work inside songtradr, Can't accept their way of doing this, they should be shut down for their behavior.

December 27, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

We partnered with Jumio due to their strict data protection policies, which ensure your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works: https://blog.songtradr.com/what-is-songtradr-verification-id/.

Rated 1 out of 5 stars

They terminated my account due to…

They terminated my account due to underage policy and even without prior notice and they totally terminated my account and they had'nt give any revenue to me and they did'nt taken down my releases due to which i am unable to release it through other distributor . I request them to recover my account and give me chance to reverify my age .

December 24, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Unfortunately our services aren't available to all ages, which is outlined in our Terms of Use: https://www.songtradr.com/legals/termsofuse. We hope you create another account once you're of age to use the platform!

Rated 1 out of 5 stars

Songtradr payment service looks terrible, They keep artist royalties for 1-2 months without any withdrawal approval. And they do not have any information for customers !!!

Songtradr payment service looks terrible, They keep artist royalties for 1-2 months without any withdrawal approval. And they do not have any information for customers. As if they were trying to find a way to take them.
We do support a few small artists who distribute music through Songtradr's system, but it seems everyone has this problem. Everyone is worried about where their music royalties will go. No one has received any money for the past 1 to 2 months
what's going on? Is something about to happen? SCAM ?

December 23, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Hey Jami Media, digital distribution payments occur monthly, and you will also receive a monthly sales report which can be viewed on your Transactions page. However, there are multiple reasons why a withdrawal may be delayed, so please email support@songtradr.com so we can look into your account and best assist you.

Rated 5 out of 5 stars

I am a true beginner at Songtradt

I am a true beginner at Songtradt. Recently I needed to change my artist's name and update an existing song. Zak was there to help me all the way with the process. Quick, patient and courteous with his instant responses to my questions. I am so grateful and impressed by how this platform functions. This last experience inspires me to compose a new song soon! Thank you Zak!

December 9, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

That's wonderful to hear – we're so glad that your experience with Songtradr's Support team has inspired you to compose music. Thanks for leaving a review!

Rated 4 out of 5 stars

Helping hands!

With the subscription of Songtradr distributing our own music is a good experience for me. The support team working to resolve all issues regarding account and subscription on priority. As I submitted my questions while using the Sontradr services, Zak helped me with the exact solutions. Thanks!

November 23, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

We're here to help. Don't hesitate to reach out with any issues you run into in the future. Thanks for leaving a review, Amol!

Rated 1 out of 5 stars

Poor customer service

Poor customer service. Also accuses artists of fraudulent activities without any confirmation and most of the sync licensing deals are done for artists who have a higher rate of subscription of their platform.

November 20, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.

Rated 5 out of 5 stars

The support I received from people …

The support I received from people from Songtradr is truly a blessing, I get the feeling that they really do listen to you and are helping you. The opportunities and the tools of Songtradr are pleasant and helpful.

November 19, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thank you, Philo! We're always happy to help whenever you have questions. It's great to hear you're enjoying our services and making the most out of your account.

Rated 4 out of 5 stars

Improve Distribution Dashboard

Everything is best in Songtradr expect their support. Seriously, they need to improve it!
Also, they should add a option in dashboard where we can update the releases!

November 13, 2021
Unprompted review
Songtradr logo

Reply from Songtradr

Thanks for your feedback on the distribution dashboard, Atikk! We appreciate your patience, as we respond to all emails from users worldwide within 3-5 business days in the order they are received. For more details on what can be edited on a release, check out this support article: https://support.songtradr.com/hc/en-us/articles/360038075373-What-can-and-cannot-be-edited-on-your-release-.

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