Southend Airport Car Park Reviews 

241
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

On 14/08/26 I used the Express drop-off parking for less than 2 minutes. Despite this, I have been charged £25. The drop-off area was very confusing and there was no clear signage or guidan... See more

Rated 1 out of 5 stars

I prepaid for drop-off parking approximately two hours or so before I used the service. This was on May 31st. Approximately 6 weeks after that, I received a final demand for £100 for non-payment of... See more

Rated 5 out of 5 stars

The experience at Southend Airport Car parking was great....arrived and met by friendly staff, despite rain and still dark early in the morning. Quick transfer to airport terminal by informative driv... See more

Rated 1 out of 5 stars

I would suggest thinking very carefully before using Southend Airport Car Parks. In the event of flight delays and exiting the car park after the prebooked time it is likely you will not be able to un... See more

Company details

  1. Parking Lot

Information provided by various external sources

SACP is the longest serving car park for Southend Airport. We are also the only off-site car park at Southend that holds the Park Mark award accredited by Essex Police. We take pride in the Park & Ride and Meet & Greet services we offer and will do our utmost to make sure every one of our customers is highly satisfied with our service. We believe that a Happy customer is a repeat customer. We offer a convenient Park and Ride service that is the shortest for a Southend Airport car park, being a 3 - 4 minute transfer mini-bus ride to the main terminal doors, and our mini-buses leave when you want to, so no waiting around. Also to save even more time we offer a Meet and Greet service that is second to none. Have your car waiting for you as you walk out of the terminal and be off home quicker than if you used Southend Airports own onsite Car Park.


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1.7

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TrustScore 1.5 out of 5

241 reviews

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1.7

All reviews

(241)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good service

Met by a friendly member of staff who took us to the airport to commence our flight, explained how to contact them on our return to arrange for us to be transported to collect our car. East pick up on our return, great service throughout.

October 4, 2013
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Got there at 4 30 in the morning an someone took us straight away no waiting around. Wn we came back someone was there waiting to pick us up even tho our flight was late so I would def recommend to anyone!

October 3, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect service.

I didn't expect much for this price but I was really surprised with the quality of service. I will use this car park again in future.

September 22, 2013
Unprompted review
Rated 4 out of 5 stars

Previous experience excellent but little hiccup on last trip!

This is the 3rd/4th time of using SACP and previous experience went without hitch but this time the driver arrived promptly but with the wrong car! In itself that was not a problem because we were taken to the depot and the cars were switched - the problem was that it was 11.15 pm and we had a one hour drive. It delayed us 45 mins at the wrong time of day!! Also it was going to be valeted but that was also booked to the wrong car.
The driver was very apologetic and we have a discount for the next time we book - which I am sure we will as it is a very convenient service.

September 20, 2013
Unprompted review
Southend Airport Car Park logo

Reply from Southend Airport Car Park

Dear Mr Hill, We are very sorry about what happened. We understand at that time of night you just want to get in your car and on your way home. I have spoke to all staff involved and it seems that a new member of staff had put your keys on the wrong key tag meaning we thought we had bought the correct car to you on the day you came home. I have made the member of staff aware of what happened and we have come up with a new procedure to make sure this wont happen again. Again we are extremely sorry.

Rated 5 out of 5 stars

Fantastic service

More prominent signs would help but the staff were really friendly and helpful. Great service and we only had to wait a minute to be picked up when we returned. Our car was parked ready to go.

September 10, 2013
Unprompted review
Rated 4 out of 5 stars

A much calmer travel experience.

In contrast to our usual experience at Stansted, flying out of Southend was relatively stress - free. Using the parking service to arrive by mini-bus was efficient and the staff at Southend were courteous and helpful. Grabbing a snack was easy . Aer Lingus was more costly than Mr. O'Leary,s outfit but far more relaxed and convenient with a larger luggage allowance and a very fast baggage reclaim. I recommend it.

September 9, 2013
Unprompted review
Rated 5 out of 5 stars

Southend Airport - the best gateway tro Europe

Best airport experience I have had, and I have travelled a lot (at least 20 times a year on business/holiday) from various UK and international airports. Very good facilities, all very well and conveniently situated, with MINIMAL walking. I used the valet parking, Business lounge and duty free shop. All provided excellent service. Will always choose Southend Airport if flights are available from it.

September 7, 2013
Unprompted review
Rated 5 out of 5 stars

Your Car in Safe Hands Wit hno Worries

They were very polite and were awaiting our arrival, parked car in drop of space and we were whizzed straight to the airport no hanging around at all and on our returned we telephoned them and by the time we crossed the road they were entering the car park, we had a bit of a wait to get out of the car park but that was not their fault.

Returned to collect car still in the same condition we left it and parked ready for us to exit easily. we will be using them again next time we fly from Southend airport

Well Done

September 6, 2013
Unprompted review
Rated 5 out of 5 stars

Worked perfectly

Would use again great value and picked us up from airport without a wait . Much cheaper than Southend airport car park

September 6, 2013
Unprompted review
Rated 2 out of 5 stars

The service has gone down hill since I used it last year

This is the second occasion that I have used Southend Airport Valet Park, last year the service was brilliant and they lived up to all their promises, they were waiting for me on departure and arrival. However, when I used the service again in August this year all went well on departure but I had to wait 45 minutes and call them 3 times before my car was returned. To cap it all, the attitude seemed to be don't blame us, several flights arrived at the same time!

September 6, 2013
Unprompted review
Southend Airport Car Park logo

Reply from Southend Airport Car Park

Dear Mr McCormack, I am looking in to this matter for you. Customers should never have to wait 45 minutes for their car to be returned to them and I will be speaking to the staff on duty that day to find out why it took so long. Even if flights did land at the same time this shouldn't of effected the time it took us to get your car back to you. I can assure you though that this wont happen again and if you would like to book with us again i can arrange for a discount to be added to your booking. Apologises once again. SACP

Rated 5 out of 5 stars

Handy, polite & friendly

I have used other services nearby for Southend Airport, but felt they were a distance away. These are just round the corner. Really good staff, clean mini-bus & nothing too much trouble. I will definately use these again. Thankyou.

September 6, 2013
Unprompted review
Rated 4 out of 5 stars

Fab airport

So convienient quick and easy to check in. Could do with more eateries as food provided wasn't very nice and no choice. Also departure area a quite cramped. Great staff though.

September 6, 2013
Unprompted review
Rated 4 out of 5 stars

Easy to find,friendly helpful staff.

Arrived at the car park to find gates wide open and no one around.If I was a joy rider I could of had the pick of the place.
When staff did arrive 10minutes later,they were friendly and helpful.

September 6, 2013
Unprompted review

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