Southend Airport Car Park Reviews 

241
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On 14/08/26 I used the Express drop-off parking for less than 2 minutes. Despite this, I have been charged £25. The drop-off area was very confusing and there was no clear signage or guidan... See more

Rated 1 out of 5 stars

I prepaid for drop-off parking approximately two hours or so before I used the service. This was on May 31st. Approximately 6 weeks after that, I received a final demand for £100 for non-payment of... See more

Rated 5 out of 5 stars

The experience at Southend Airport Car parking was great....arrived and met by friendly staff, despite rain and still dark early in the morning. Quick transfer to airport terminal by informative driv... See more

Rated 1 out of 5 stars

I would suggest thinking very carefully before using Southend Airport Car Parks. In the event of flight delays and exiting the car park after the prebooked time it is likely you will not be able to un... See more

Company details

  1. Parking Lot

Information provided by various external sources

SACP is the longest serving car park for Southend Airport. We are also the only off-site car park at Southend that holds the Park Mark award accredited by Essex Police. We take pride in the Park & Ride and Meet & Greet services we offer and will do our utmost to make sure every one of our customers is highly satisfied with our service. We believe that a Happy customer is a repeat customer. We offer a convenient Park and Ride service that is the shortest for a Southend Airport car park, being a 3 - 4 minute transfer mini-bus ride to the main terminal doors, and our mini-buses leave when you want to, so no waiting around. Also to save even more time we offer a Meet and Greet service that is second to none. Have your car waiting for you as you walk out of the terminal and be off home quicker than if you used Southend Airports own onsite Car Park.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(241)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, nice people to deal with.Excellent

We got there an hour early, very early
morning, place not open, we rang the number on the gate and the fellow who answered
Was there in no time and had us sorted and delivered us to the airport. Coming back was just as easy. The staff were very friendly, smart, and provide an excellent service.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

SOUTHEND HERE WE COME

We fly every month to Spain and this was the 1st time from Southend.It was excellent easy parking at a good price off the airport.
Easy jet on time with good weight allowance.
We found every thing we needed at the airport in duty free.
The only thing we could not do was the VIP lounge as we are with airport angels.
Returning home was the best ever so quick the passport control desks were very quick and had a nice word with a smile.
Southend here we come.Merry Xmas

December 18, 2013
Unprompted review
Rated 5 out of 5 stars

Quick, easy, convenient, well priced and nice polite staff; would recommend to anyone.

On arrival staff were welcoming and with almost instant transfer from dropping the car off to getting to the airport. On our return they were very quick in response to our call and within 10-15 minutes we were back at the car ready to head home.

I would recommend this to anyone, my car was fine, the service was really good and the price was reasonable.

December 4, 2013
Unprompted review
Rated 4 out of 5 stars

Probably the best thing we have done as regards parking at the airport!

It was in the end all tickety-boo and is something we will definitely do again. It was excellent value for money and relatively stress free.

Travelling can be an anxious time and if the following points could be addressed it would have made the whole thing an even more pleasurable experience.

I think its worth a comment on a couple of issues when we rang them to both let you know we were on route for the drop off and for pick up on return. I don't know if the valet parking operator on the end of the telephone has, but you would expect them to have a list in front of them of those car expected and when. The guy who answered the telephone on both occasion sounded 'surprised' that we were calling - it needs to be a bit 'slicker'. Mobile telephones do not always have good signals so on the first call it was difficult to hear if we even had the right number as when the phone was answered the name of the company was said so quickly. Perhaps use the words "...airport valet parking' and the full company name in answering the telephone would make it a longer introduction ?

No one told us in ANY communications that because of the building works on going that there is now NO drop off point and that we should head for the sort term parking to meet the car parking rep. Thankfully its only a small area in front of the terminal and having driven the length of the airport and turned around, we then saw a man in the short term car park a man with his hi-vis jacket. We were able to shout in his direction and he told us where to come to drop off. The building and parking situation would have been useful to have known about before arrival.

Good things about it all were - I thought the web page and booking was easy to use. On drop off, taking the mileage, inspecting the car etc. etc. at the point of hand over was efficient and importantly how quick the car was returned when we got back. It was also nice that the guy sorted out the ticket to get out of the car park when we arrived back. This experience of the service at this point was first rate.

We will use you again.

November 28, 2013
Unprompted review
Rated 5 out of 5 stars

First Class

Have used SACP on several occasions without problems and always with a friendly can do attitude. Excellent service!

November 21, 2013
Unprompted review
Rated 5 out of 5 stars

very helpful, great service

If I'm honest I was scepticle when I pulled into the car park. It was full, no one around and it looked a little dodgy. But to give them their credit. They knew who I was were ready for me and I had absolutely no trouble. The car was on the road ready for me when we landed and all transfers and drop offs worked perfectly. Cheers again.

November 11, 2013
Unprompted review
Rated 5 out of 5 stars

even came back with paper mats

They were very good. We were transferred quickly and collected with hardly any waiting time. When we got to the car it was waiting with paper mats in place to Protect The floor. Would use again.

November 9, 2013
Unprompted review
Rated 5 out of 5 stars

Very quick and easy. Only problem A 127

I would be happy to use the airport again, it was so quick. My only reservation is the drive down, coming from Colchester, it was fine until the A127, which is very crowded and busy, and horrible on the way back at night in the rain.

November 3, 2013
Unprompted review
Rated 5 out of 5 stars

Great service and excellent value for money!

Great, friendly and very helpfull members of staff. Very secure car park and I loved the fact that I could take the car keys with me if I wished to do so as I have bad experience in the past on diffrent car park.

Great organization on the return with easy communication and quick pick up.

And the very reasonable cost what counts the most!

My only advice is to add more signs directing to the car park as I passed by the car park a few times even with the navigation and just could't find it.

Overall GREAT EXPERIANCE AND WILL DEFINITELY RECOMMEND AND USE IT AGAIN!

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

First class service

I always enjoy the experience of flying and the anticipation of the holiday/journey. Travelling from Southend was the such a 'breeze'. Easy to park, helpful staff, no problems during security check etc. Stress free - you should recommend your airport to nervous passengers!! The last thing someone wants if they are worried is a long drawn our stressfull time before they even get on the plane!!

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

good sevice

easy and quick to deliver and collect car at airport i like that they make note of mileage and go around the car and report any marks or damage to you before they take your car from you very professional service

October 7, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look