On 14/08/26 I used the Express drop-off parking for less than 2 minutes. Despite this, I have been charged £25. The drop-off area was very confusing and there was no clear signage or guidan... See more
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I prepaid for drop-off parking approximately two hours or so before I used the service. This was on May 31st. Approximately 6 weeks after that, I received a final demand for £100 for non-payment of... See more
The experience at Southend Airport Car parking was great....arrived and met by friendly staff, despite rain and still dark early in the morning. Quick transfer to airport terminal by informative driv... See more
I would suggest thinking very carefully before using Southend Airport Car Parks. In the event of flight delays and exiting the car park after the prebooked time it is likely you will not be able to un... See more
Company details
Information provided by various external sources
SACP is the longest serving car park for Southend Airport. We are also the only off-site car park at Southend that holds the Park Mark award accredited by Essex Police. We take pride in the Park & Ride and Meet & Greet services we offer and will do our utmost to make sure every one of our customers is highly satisfied with our service. We believe that a Happy customer is a repeat customer. We offer a convenient Park and Ride service that is the shortest for a Southend Airport car park, being a 3 - 4 minute transfer mini-bus ride to the main terminal doors, and our mini-buses leave when you want to, so no waiting around. Also to save even more time we offer a Meet and Greet service that is second to none. Have your car waiting for you as you walk out of the terminal and be off home quicker than if you used Southend Airports own onsite Car Park.
Contact info
SACP, Millhead Way, Purdeys Industrial Estate, Rochford, Essex, SS4 1LB, Southend On Sea
- 01702 567849
- sales@southendairportcarpark.co.uk
- www.southendairportcarpark.co.uk
1.7
Bad
241 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service as usual until my return
Good service as usual until my return. Your driver was still in the car park when I signalled to him that I wanted to be picked up and return to collect my car. He acknowledged me but refused to stop to pick me up and I had to wait 15 minutes in the cold until he returned.The coach was only half full.
January 1, 2020
Unprompted review
Spot on service
Spot on service
Does what it says on the tin
Prompt..efficient
5 Star
Thanks
December 27, 2019
Unprompted review
Always easy to use
Always easy to use, staff very friendly and quick to take you to/from the airport
December 7, 2019
Unprompted review
Excellent service from start to finish…
Excellent service from start to finish thank you
November 25, 2019
Unprompted review
perfect.no problems or complaints…
perfect.no problems or complaints whatsoever
October 25, 2019
Unprompted review
Great service and smooth process
Great service and smooth process. Departure and arrival was smooth and whole process very straight forward. Quick drop of and pick up and car kept safely and returned in same condition, highly recommend thank you!
October 23, 2019
Unprompted review
Excellent service delivered by a team…
Excellent service delivered by a team of friendly staff who are working their hardest to keep the standards up despite becoming busier and busier over the years. We hope you are able to secure a permanent drop off and pick up point that suits everyone including southend airport to whom you are clearly providing an excellent service to their customers also.
October 12, 2019
Unprompted review
Very quick turnaround there and back
Very quick turnaround there and back. Cannot fault
October 11, 2019
Unprompted review
Excellent service
Excellent service, polite and helpful staff, on time and good value for money. Would certainly recommend.
October 9, 2019
Unprompted review
A great secure place for parking.
The car park has appeared to grow in size since we last used the facility but the outbound and inbound transition was still good and completed in reasonable time.
October 9, 2019
Unprompted review
Best Meet and Greet service ever
Best Meet and Greet service ever! Thank you SACP!
October 8, 2019
Unprompted review
Easy efficient car parking
Easy efficient car parking, polite driver, pick up airport within 10 mins
October 5, 2019
Unprompted review
This is the second time this year we…
This is the second time this year we have used your service and on both occasions have been very pleased with everything. I have also recommended you to several friends. Looking forward to next years holiday when we will certainly use you again.
October 4, 2019
Unprompted review
Very good service
Very good service - car waiting in the car park as flight late arriving on return. Did not even have to call as I spotted my car and the attendant as we walked into the car park. Very friendly chap I have seen before. Well done
October 4, 2019
Unprompted review
Brilliant
We were very pleased with the service. Friendly cheerful staff no matter what time we fly. This is the second time we have used SACP. We actually live in Cardiff but fly from Southend because we visit family.
September 27, 2019
Unprompted review
Review of purple parking (Southend)
Review of purple parking (Southend)
⚠️ Avoid ⚠️
I parked my car at Purple Parking at Southend Airport booked through Holiday Extras. Long story short, when I collected my car they had broken the handle off my car and told me they had CCTV to show it “fell off on its own”. Who knew my humble fiat could defy physics! They didn’t apologise, they told me they didn’t have access to the CCTV evidence and sent me on my way with a complaint form. Following the repair costing £155 and my complaint form, the customer service at Purple Parking has been shocking, took a week to acknowledge my email, didn’t apologise, told me to google forums about fiats as “this is a common issue”, refused to reimburse me any of the repair costs, ignored my request to escalate the complaint and my request to see their complaints procedure, ignored my wider feedback about their customer service and so on. I had a similar response from Holiday Extras washing their hands of it.
Recommend you use the self park option
With other companies.
September 24, 2019
Unprompted review
A good service but the driver could be…
A good service but the driver could be a bit more cheerful
September 17, 2019
Unprompted review
Excellent Meet & Greet service
Excellent Meet & Greet service, polite and friendly staff and very prompt collection and return of my car. So easy and right outside the terminal.
Highly recommend.
September 6, 2019
Unprompted review
My complaint WAS made "Next Day".
My complaint was made NEXT DAY.
Purple Parking state:
"You actually made the complaint 5 days after you collected your car (not the next day as you mentioned)."
This is not correct, the complaint was made NEXT DAY. The car was collected at 00:30 Saturday 20th July. Following best business practice the complaint was sent as a signed letter, first-class Royal Mail to Purple Parking Southend with a copy to their head office. Computer timestamps show it was printed NEXT DAY - Sunday 21st at 09:23 and posted immediately afterwards. The next Royal Mail collection was 11:00 Monday 22nd. Purple Parking's "5 days" probably refers to when they received and read the letter.
August 16, 2019
Unprompted review
Fast transfer from and to the carpark
Fast transfer from and to the carpark. Nice lady and the front desk. Cheapest you can find on the market. Worth every penny. Will definitely used again. 10 stars service. Thank you
August 9, 2019
Unprompted review
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