I would give 0 stars if I could. Was recommended this site by a repair company, need a new door basket for my fridge. They have taken my money, and sent a confirmation email, but no details of when/... See more
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Firstly, when we put the part number for the Bosch basket onto the Google search engine, their very first page showed us all the details we needed. We didn't have to trawl through 97 other pages to... See more
Company replied
ordered a hoover dishwasher part from the manufacturers after a week contacted them to ask where the part was ,sorry its coming from Italy and it will be another week,cancelled it right away.Looked on... See more
Company replied
Could not believe it when parcel arrived within 2 days , so pleased we had found your company on line , have nothing but praise for every stage of the process ie order, confirmation and follow up... See more
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Company details
Written by the company
At Spares4Appliances, we are a team of passionate individuals who are committed to helping customers keep their household appliances running smoothly. Spares4Appliances.co.uk launched with the mission of providing high-quality spare parts for a variety of domestic appliances at affordable prices. We understand how frustrating it can be when an appliance breaks down, and we are here to make the spare part procurement process as easy as possible. We stock a wide range of spare parts for popular household appliances, including washing machines, dryers, dishwashers, refrigerators, and more. Our inventory includes everything from replacement filters and belts to heating elements and control boards. At our online store, you will find a user-friendly interface that makes it easy to search for and purchase the parts you need. Our site is designed to provide a seamless shopping experience, from browsing our selection to placing your order and receiving your purchase. We take great pride in our commitment to customer service. Our knowledgeable team is always ready to help answer any questions you may have about our products or the repair process. We are here to assist you every step of the way, from selecting the right part to providing installation advice. Our goal is to provide our customers with the highest level of satisfaction. We strive to offer top-quality products, competitive pricing, and fast, reliable shipping. We understand that time is of the essence when it comes to appliance repairs, and we work hard to ensure that your order arrives as quickly as possible. Thank you for considering Spares4Appliances for your domestic appliance spare parts needs. We look forward to helping you keep your household running smoothly!
Contact info
United Kingdom
- www.spares4appliances.co.uk
4.4
Excellent
152 reviews
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Hasn’t replied to negative reviews
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Good company turned bad.
I have used this company several times before and found them to be excellent on those occasions but something seems to have gone sadly wrong with them now.
I placed an order through their website for a small part that the website said was in stock. I paid for the part and shipment as part of the ordering process. The order was acknowledged.
A week later when I had heard nothing further I sent a query through their website contact us system and heard nothing so I emailed them asking what was happening.
The reply explained nothing, just saying that they were cancelling the order without giving any reason.
I then asked by email why they cancelled the order and have had no answer.
This company seems to have lost the plot.
April 15, 2017
Unprompted review
Reply from Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd) in February 2023 and launched our new website. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content.
We’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The Spares4Appliances Team.
Great service. …
I received my order very quickly(within 48 hours).The items were as described.I was kept aware of the progress of the order.The price was the cheapest I could find and postage was very reasonable
I would not hesitate to use them again and based on my experience would highly recommend them.
April 7, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Andy in Customer services was excellent …
Andy in Customer services was excellent as I couldn't find the code for the New World freezer drawer front, he patiently advised me what to look for and gave me the direct link to order the product. I ordered two and they came within a couple of days. I will definitely use again (hopefully won't need them again too soon though ;-0)
April 6, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Excellent Service
This company is very efficient and friendly and customer service is very high on their priority list. I would not hesitate to recommend them for their service and efficiency.
March 18, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Courier delivery
The courier tried to deliver the item I ordered but could not get a reply. Normally they would leave with a neighbour but in this occasion did not.
I got onto the supplier and they resent the items out by next day delivery.
Excellent service from the company. This is the 2nd time I've used them fantastic service
March 8, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Quality product, keen price, with excellent customer service.
I purchased a replacement heater element for my Hotpoint tumble dryer. The part arrived well before the promised date and is now working well. This company are reliable, helpful and offer genuine parts at affordable prices. I am happy to recommend them
March 7, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Excellent service
Good service, prompt free delivery and competitive price. i would recommend Spares4appliances.
February 24, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Good service
The cleaner bags were a good price and received within a few days. I would use this site again.
February 24, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
fast service & helpful
emailed this company requesting a part for my machine. they were very helpful in ensuring they found the correct part and sending me the order details across. ordered the part and it was delivered exactly when I was expecting it. very pleased with service and would recommend.
February 22, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Great Service!
After ordering firstly from ebay, my part never arrived.
I then looked for an alternative supplier and discovered spares4appliances.
The part arrived as expected next day and quality part for a fair price. Absolutely 1st class and not to be sniffed at with all the cowboys out there online. Highly recommended!
February 3, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
will use again
Only ordered a bulb for the oven, order came fast and well packaged. Bulb its self was spot on.
thanks
January 16, 2017
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Great service, arrived quickly with …
Great service, arrived quickly with excellent communication. Product perfect and as described.
December 30, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Great personal service when I struggled to find the part
I ordered what I thought was the right part, but when it arrived it wasn't! I emailed and the response was very quick over the holidays and the new part identified straight away. Excellent service.
December 29, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
The most helpful of all 7 companies I called upon for help.
When my fridge freezer packed in I contacted 7 companies for help.
The least helpful, the OEM, Hotpoint, the most helpful Spares4Appliances.
The spare I ordered from them, a genuine Hotpoint part but much cheaper than direct from Hotpoint arrived the following day. (7pm not 6pm but good for a December delivery by courier). It was well packed.
Although Spares4Appliances will tell you they are not service engineers they have built up a depth of knowledge that they readily pass on.
I have no reservations in recommending this company.
Bernard Drage. Peterborough.
December 19, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Dishwasher spray arm
After searching and searching the Internet for weeks I finally found the best spare parts company! Who sorted my problem very fast indeed.
Thank you so much, great price too!! The cheapest on the internet.
December 16, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Excellent service and product
Product and delivery exactly what I expected. Great value. I've a working dishwasher once more.
December 16, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Terrific service
Fast delivery, great support in finding the right part, had exactly what was needed. Oven back and ready for the family on Christmas day. Thank you spares4appliances
December 13, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
Wrong part sent but quick to resolve it
Originally They sent me the wrong product in error but agreed to ship the correct one next day before return of other one. Friendly customer service.
December 12, 2016
Unprompted review
Reply from Spares4Appliances Ltd
We’re really sorry to hear about your experience from a few years ago.
We have just formed our new business (Spares4Appliances Ltd - UK Company Registration Number: 14702046) in March 2023 and launched our new website only a few days ago. Unfortunately, it seems that as well as successfully acquiring the domain name “spares4appliances.co.uk” which we worked hard to do, we also acquired this TrustPilot profile, which has some negative content, about a completely different business, from some years ago, that TrustPilot wont remove.
Ideally, we would have loved to have started with a clean page, but as we can’t, we’re going to strive to provide a service to our customers that does not reflect the service that you received a few years ago so please don’t hesitate to use Spares4Appliances in the future.
Kind Regards,
The (New) Spares4Appliances Team.
Excellent seller
Quick dispatch and happy to help with any questions you my have. Great quality spare parts would buy again.
December 8, 2016
Unprompted review
Reply from Spares4Appliances Ltd
Thank you for your recent review.
We’re really proud of positive reviews and we hope that you choose Spares4Appliances again in the future!
Kind Regards,
The (New) Spares4Appliances Team.
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