Sparhandy Reviews 

20,578
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I am extremely satisfied with Sparhandy. I received the phone at my address within two working days, everything is great. However, I am not happy with the network I chose, O2. It works well when I’m o... See more

Rated 5 out of 5 stars

Seamless experience - even while raising the order i made a mistake in choosing the color of the handset and this was adjusted immeidately. Wonderful service - no hassle - everything is crystal clea... See more

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Rated 4 out of 5 stars

I was sent an empty box without the phone just the SIM card and the bill that i guess im going to be charged. i have sent emails for over 6 days and none of them have been even acknowledge to find a... See more

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Rated 1 out of 5 stars

During pixel 8 promotional offer , i was promised on email that i can trade in any smart phone which is in working condition, Now i tried two different phone and they are not in list and you... See more

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Company details

  1. Telecommunications Contractor

Written by the company

Die mobilezone GmbH ist ein führendes Unternehmen im deutschen Telekommunikations-Markt. Mit unseren Brands Sparhandy, DEINHANDY, HIGH und Handystar decken wir einen großen Teil des indirekten Telko-Marktes ab. Dabei erreichen wir unsere Kunden überwiegend online, aber auch im Fach- und Großhandel sowie im TV. Mit über 300 Mitarbeitenden an den drei Standorten Köln, Bochum und Münster denken wir zu 100% digital und setzen aus Überzeugung auf zukunftsweisende Technologien und Arbeitsweisen. Unser Ziel: Begeisternde Einkaufserlebnisse über alle Marken für unsere Kunden. Dabei profitieren wir auch von langfristigen, strategischen Partnerschaften mit namhaften Partnern wie Samsung, Huawei oder Vodafone. mobilezone Deutschland ist eine Tochtergesellschaft der mobilezone holding ag mit Sitz in der Schweiz. Zur Bestellung bei Sparhandy mit Smartphone: Nach einer Bestellung gibt Sparhandy deinen Auftrag an die Mobilfunkanbieter zur Prüfung weiter. Nachdem der Anbieter den Vertrag genehmigt hat, beträgt die Lieferzeit in der Regel 1-3 Werktage. Wenn du Kontakt zu unserem Service Team aufnimmst, gib bitte deine Auftragsnummer an. Dann geht die Bearbeitung noch schneller.

mobilezone GmbH

Written by the company

Sparhandy.de
• TÜV Saarland zertifiziert • Trusted Shops Käuferschutz • versandkostenfreie Lieferung

Contact info

3.8

Great

TrustScore 4 out of 5

21K reviews

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3.8

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(20,578)

1,218 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELLENCE 👌🏾

I am super happy. Had so many questions and all of the 3 times of calling- all I can say is, that they are so patient, friendly and VERY helpful.
Everything-„Paperwork“ had processed quicker than I thought-3 days later I was sitting with my new phone😍
SUPER HAPPY WITH THIS COMPANY AND its EMPLOYEES.

August 10, 2022
Rated 5 out of 5 stars

Chirag Narpath Kumar Jain

It was a wonderful experience to buy from Sparhandy and the service is so so good. The only thing I could suggest them for improvement is to have English Support and less waiting time on calls but otherwise it’s awesome! I needed the phone in a week where my phone was returned to Sparhandy by DHL due to some miscommunication and I was frustrated as it took 3 days for DHL to make the first delivery attempt but surprisingly, the phone after the return by DHL was delivered to me within 24 hours and that’s really REALLY great! Kudos to the team and the work that they do. Delivered on time, good service, good packaging, easy order and a good phone!

July 20, 2022

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