Bought a car from the Havant branch, Richard looked after us well. Very happy with the purchase experience. We did have an issue with the car, we were again looked after by Richard who sorted a court... See more
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Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.
Contact info
79 Bridge Road, SO31 7ZE, Park Gate, United Kingdom
- info@sparshattsgroup.co.uk
- www.sparshattsgroup.co.uk
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great atmosphere when you go there not…
great atmosphere when you go there not pushy and very friendly and are always in touch
2nd car ive bought from there and would again

Reply from Sparshatts Group
Really helpful and got the job done
Really helpful and got the job done! Made the process very easy and did everything for me! Jim was amazing with me and supported me right through the process

Reply from Sparshatts Group
Warm friendly service
Warm friendly service, no pressure to buy. Jim was helpful all in all a great experience from a well established company.

Reply from Sparshatts Group
I had to take my car back because the…
I had to take my car back because the aircon didn't work!! I expect these things to be checked before the car is sold. I test drove it on a cold day so obviously didn't think I was expected to test these things. My last car I brought from you had to be return because stuff didn't work!! I live miles away and although it was fixed quick it was a massive inconvenience involving 2 of us driving there.
No nonsense, quick and easy.
Firstly, I’d like to say thank you to Richard for making the whole process quick and simple.
This for me is very much appreciated.
No nonsense, bought my car at the right price & I purchased their car at the right price.
done and dusted in no time.
Thank you.

Reply from Sparshatts Group
Very helpful and very friendly team
Very helpful and very friendly team
Explained everything in detail
Made it a very easy and pleasant experience

Reply from Sparshatts Group
Another great experience
This was the second car I’ve bought from here and once again it was a great buying experience. The salesman gave us enough time alone to view the car and we had free rein on the test drive and went where we wanted as opposed to being put on a predetermined test route like some other dealerships. Once we agreed on a fair price the car was available within 2 days after they gave it a good valet and changed the battery. A great car buying experience.

Reply from Sparshatts Group

Reply from Sparshatts Group
Richard was very helpful and sorted out…
Richard was very helpful and sorted out the part exchange for us at the price we wanted

Reply from Sparshatts Group
Absolutely amazing service
Absolutely amazing service. Jason was especially helpful, the car is perfect, spotless, and beautiful. Ive had it for over a week mow and im over the moon! I will recommend them to all my friends in england!

Reply from Sparshatts Group
Our Experience
We purchased a second hand Porsche in September 2024. Here are some facts:
The car came with an MOT certificate.
The wheels on the car were not the original wheels.
The August 2024 service invoice shows a new brake pad fitted.
Tyre Pressure Monitoring (TPM) was shown as optional equipment as part of the specification of the car.
We subsequently found that there were no tyre pressure monitor sensors or valves on the car. To pass any further MOT we instructed a 3rd party to fit these at our cost. We discussed the situation extensively with Sparshatts, but sadly they would not accept any responsibility or cover any costs. We hope you have a better experience.
Made everything easy
From submitting an enquiry through Autotrader, follow up through WhatsApp and driving away with my car the next morning this process was made easy and understandable. I mostly dealt with Jason, but everyone I met was kind and professional, I would come back and I would recommend.

Reply from Sparshatts Group
Very easy to deal with
Very easy to deal with, even though I wasn’t in the country. Delivered in time and in great condition.

Reply from Sparshatts Group
Service
Had a good experience buying a car from Sparshatts, Jason was very helpful and would highly recommend this to friends and family🙂

Reply from Sparshatts Group
I bought our new family car last week…
I bought our new family car last week from the salesman Chris Clarke who was nothing but honest and upfront about everything and the best thing about Chris was that he wasn’t pushy for the sale unlike most salesman in which actually put me and my wife off the car we was originally going to get until I come across this lovely seat ateca and Chris dealt with the rest. Can’t thank Chris or this lovely company enough.

Reply from Sparshatts Group
6 stars
I recently purchased a car from Sparshatts at Swanwick, which was made easy by a team of real professionals. Thank you to Chris Clarke for the excellent service and making the process of buying a new car really easy.

Reply from Sparshatts Group
GREAT SERVICE
I purchased a BMW from Sparshatts at Swanwick and the process by Chris Clarke was very professional and I would recommend them.

Reply from Sparshatts Group
Happy customer
Polite, pleasant, efficient and did what they said they would do. It was an enjoyable experience.
Deposit refund
Paid £200 deposit to reserve car, unfortunately it wasn’t for right for us. My deposit was refunded straight away so have no complaints.
I highly recommend
I bought my car in Havant with Jason, I can definitely highly recommend them, very honest seller, Honest seller, the whole sales process was very fast, he helped me with everything I needed since it was my first time buying my car by myself.The car is perfect exactly as it was in the description, I am very happy
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