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Spec-Care Ltd Reviews 

359
•
TrustScore 5 out of 5

4.9

Optical Wholesaler
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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting quick turnaround times for repairs. Many are impressed with the high quality of repairs, noting items often return looking like new, even when other opticians deemed them unrepairable. People also appreciate the excellent communication and fair pricing, often finding the cost significantly less than expected for expert work. Many customers express gratitude for the company's ability to repair complex or seemingly impossible damage, saving them from purchasing new, expensive items. Overall, people highly recommend this service for its reliability and the peace of mind it provides for cherished or costly spectacles.

What people talk about most

Service

People report positive experiences with service, often highlighting the quick, efficient, and high-quality... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that their glasses were... See more

Product

Reviewers highlight positive aspects of product, often praising the quick and simple repairs that restored... See more

Price

Customers had positive experiences with price, often noting that services were provided at a good or fair... See more

Response time

Users describe positive interactions with response times, frequently highlighting exceptional and very fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more

Rated 5 out of 5 stars

I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... See more

Rated 5 out of 5 stars

Excellent communication, replaced the broken part and even provided the old one for proof with the returned item. Whole sending repairing and being back took less than 5 working days. Which given it w... See more

Rated 5 out of 5 stars

Very prompt email response to my query. Excellent advisory on which package to choose, ie excellent price and value for repair, not more than necessary. Very helpful and easy service to use from... See more

Company details

  1. Optical Wholesaler

Written by the company

We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Spec care very quick and efficient

Spec care very quick and efficient, plus very helpful when I called for advice on which product was best for what I needed.
They were very affordable too and an amazing service.
Highly recommended!

September 3, 2024
Rated 5 out of 5 stars

Delighted with specialist repair

I thought I would have to return my favourite frames to their Italian makers because I’m fussy, & wanted a precise like-for-like repair, so I was absolutely delighted that the exact hinges were sourced and my frames are now as good as new, for a very reasonable charge. Will definitely use again. Highly recommended

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

Spectacles Repair

SpecCare repair very good, so too their Customer Service. However, sadly the Delivery Provider used was abysmal, taking 5 working days for next day delivery.

August 7, 2024
Rated 5 out of 5 stars

Brilliant Service

Brillient service from start to finish. Saved me from having to buy new glasses. Will definately use again and will pass on details to friends and family.

July 31, 2024

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