As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more
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We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.
Contact info
Unit 8 Kingfisher Court, Pinhoe, EX4 8JN, Exeter, United Kingdom
- 01392460806
- info@speccareservices.co.uk
- www.speccareservices.co.uk
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Speedy service and very happy with the…
Speedy service and very happy with the quality of the repair.
Fantastic!
Brilliant customer service! My questions were answered fast and effectively, a very decent price for the job and the job was done to perfection. Couldn't be happier!
Exceptional service
I enjoyed prompt and efficient service plus good advice on an alternative solution to my Porsche frame proving uneconomical to repair.
Thank you!
I look forward to doing business with you again.
Sent my glasses in for repair
Sent my glasses in for repair. Glasses returned like new. Excellent Service. Thank You. Will certainly recommend there services.
Save me a load of money great service…
Save me a load of money great service only DPL delayed the delivery but that was them so top service very pleased with the service 👍
WHOSE BAD ? This was not the experience I hoped for.
I dont know I ended receiving an empty box three days late. A neighbour then put the glasses scratched into my letterbox. Horrendous. Spec Care refunded the postage.
Would 100% recommend to family & friends
It was so quick & easy - from posting my glasses off they were back fixed within 5 days. I had very expensive Gucci prescription varifocal glasses had nearly paid £500 for them & then just over a year later the arm fell off. Told at Optcians mothing they could do to fix them. Posted them to Spec-Care & they are now fixed & as good as new. Would 100% recommend to family & friends.
Very quick
Very quick, excellent workmanship and well packaged when returned to me on completion
Amazing service
Amazing service. I'm so pleased that I didn't have to fork out a fortune to get my glasses looking like new. Thankyou!
What a great service and value.
What a great service.
I broke the arm on my ancient sports prescription sunglasses which I've had for nearly 30 years.
I came across spec-care by chance and as I was going to Cornwall on holiday, I dropped them off at Exeter on the way.
I spoke to Rob who showed me the arms they would use to replace the broken ones and discussed how they would use the old arms to make sure the bend was in the right place.
I've now received my sunglasses back and what a brilliant job. I'm more than happy. This has literally saved me £100s on a new pair.
Happy Customer
Helpful response on enquiry. Clear and easy to use website.
Chose Gold standard for my repair and was not disappointed. Good workmanship on the repair and specs cleaned nicely.
Item delivered by courier one week later.
Very happy with service provided. Would recommend.
The speed at which the repair was done…
The speed at which the repair was done and specs returned
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