As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.
Contact info
Unit 8 Kingfisher Court, Pinhoe, EX4 8JN, Exeter, United Kingdom
- 01392460806
- info@speccareservices.co.uk
- www.speccareservices.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and repair
Excellent service and repair, also great communication.
Thank you.
Excellent service.
Simple service just sent them on the…
Simple service just sent them on the friday back fully repaired frame on the Wednesday
Amazing Service
I had damaged a pair of Face A Face glasses in 2026, I took them to the official retailer who sent them to the manufacturer in Paris who said they couldn't be repaired, another glass repair service said the same thing.
I contacted Spec Care to see if they could be repaired, and they did a fantastic job, I received my glasses as good as new within a week.
Really great communications and an efficient service, I couldn't recommend this company more highly, thank you for giving my glasses a new lease of life!
I was surprised that my glasses could even be repaired!
I was surprised that my glasses could even be repaired, additionally Spec-care were quick and very good value. Communication via email was very helpful as well.
Amazing!
A sentimental pair of specs which were broken many years ago and which everyone said were not repairable, were brought back to life, new lenses were fitted and all for a quarter of the cost of what my optician was asking.
Quick service and pleasant people at the other end of the line.
100% satisfaction.
Good Job
Service was done in an efficient and timely manner late delivery was my delivery company.
Thanks

Reply from Spec-Care Ltd
New life for broken specs.
Spec-Care repaired and returned a pair of glasses with lenses originally costing over £300 in a week for a very reasonable charge. Without this service the glasses would have been useless. Highly recommended.
Excellent and quick service!!
So easy to deal with
So easy to deal with, and the broken hinge has been repaired, better than new.
Many thanks.
Faultless dervoce
Glasses made like new 😊
Glasses returned with leg issue fixed and can now wear them without the wonky look for years to come! Thank you!
Better than I imagined
I needed new legs in my glasses. They managed to find an exact colour and brand match. I’m delighted. I got them back really quickly too.
Very efficient and very quick!!
Efficient service repaired and return…
Efficient service repaired and return in a couple of days. Repair was excellent. Communication was good
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







