Spec-Care Ltd Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the high quality of repairs, noting that many items previously deemed 'unfixable' were restored to excellent condition. The service is consistently highlighted for its speed, efficiency, and excellent communication, often returning repaired items within days. Many people appreciate the reasonable pricing and great value, finding the cost significantly less than anticipated or quoted elsewhere. The helpful and knowledgeable staff also contribute to an overall positive experience, leading to strong recommendations for future use.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency, speed, and quality.... See more

Quality

Consumers are highly satisfied with the quality of service, often describing repairs as quick, simple, and... See more

Product

Users describe positive interactions with product, often highlighting the ability to repair seemingly... See more

Price

Customers had positive experiences with price, often noting that services were provided at a good or fair... See more

Staff

Clients share positive opinions on staff, consistently highlighting their efficiency, speed, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more

Rated 5 out of 5 stars

I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... See more

Rated 5 out of 5 stars

Excellent communication, replaced the broken part and even provided the old one for proof with the returned item. Whole sending repairing and being back took less than 5 working days. Which given it w... See more

Rated 5 out of 5 stars

Very prompt email response to my query. Excellent advisory on which package to choose, ie excellent price and value for repair, not more than necessary. Very helpful and easy service to use from... See more


Company details

  1. Optical Wholesaler

Written by the company

We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A reasonable price

A reasonable price. Excellent job done, more even than I'd asked for.
Brilliant company, would recommend to anybody needing help with faulty glasses, FIVE star👍

December 3, 2025
Rated 5 out of 5 stars

Fantastic course

Fantastic course delivered by Rob, reminding me of long forgotten DO skills and learning new ones. Loved his passion and would highly recommend any of his services to all.

November 21, 2025
Rated 5 out of 5 stars

Was fantastic course

Was fantastic course! Valuable insights and now how’s shared. Wish I knew this stuff 20 years ago. Thank you Rob for a fantastic day. Look forward to using your skills in the future. Thank you for sharing.

November 21, 2025
Rated 5 out of 5 stars

Recommend 1000% invoice number 2266

Absolutely fab service after I sat on my glasses and completely snapped them, kept me informed during the whole process! And my glasses came back in better condition than they were when i bought them!
Whole process completed within a few days as I had to put a note in as they were my only pair of glasses!

October 19, 2025
Unprompted review

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