Specs By-post Reviews 152

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had bought 2 pairs of specs 3 years ago and was very happy with the service and products. This time I have ordered one pair of specs. I was confused by my new prescription however Linsey was a St... See more

Company replied

Rated 5 out of 5 stars

First-time customer and definitely not the last! Specs By-Post were recommended by my family and I’m so glad they were. Linsey in Customer Services was absolutely fantastic — she guided me pati... See more

Company replied

Rated 5 out of 5 stars

Always a first class experience with Specs By Post. I have an annual eye test due to a medical condition and so change my glasses quite often. I order new frames and also have my nearly-new frames re... See more

Company replied

Rated 5 out of 5 stars

I've now been using Specs-By-post for about four years now and boy, what a company. I certainly will not go anywhere else! I will now use statements that I believe describe this fabulous compan... See more

Company replied

Company details

  1. Glasses Store

Information provided by various external sources

Cheap Prescription Glasses Online - Specs-by-Post offer cheap prescription glasses online from just £12, including reading glasses, rimless glasses and varifocal glasses


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

Absolutely first class in all respects!

Absolutely first class in all respects! We've been using Specs By-post for years and every pair has been perfect - & remarkably economic! Linsey is very knowledgeable & can advise on the best choice of frame to fit one's requirements - never based on suggesting a dearer one (no opticians would keep her!!) - & can arrange the lens prescription to suit various needs, eg. using a computer, sewing & reading at a comfortable distance. Specs By-post has a comprehensive stock of frames from designer ones & trendy ones to equally good looking basic ones, all having excellent photos from all angles & precise measurements on their website.
Invariably next-day delivery too!

August 21, 2021
Unprompted review
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Reply from Specs By-post

We thank you firstly for your review and secondly for your continued support. SBP

Rated 5 out of 5 stars

Another happy pair of specs

For many years now, whenever my husband and I need new specs we always use Specs-by-Post. We recently had two frames reglazed. Their service as usual, fronted by the amazing Linsey, continues to be very financially reasonable, polite, honest, professional, fast and efficient. Nothing is too much trouble. So grateful to have found this great company.

July 21, 2021
Unprompted review
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Reply from Specs By-post

Thank you for your review Lily and continued support SBP

Rated 5 out of 5 stars

Excellent customer service from Linsey

Excellent customer service from Linsey. Nice to get through straightaway with no long waits in a queue. Very helpful and good value. Will use again.

July 14, 2021
Unprompted review
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Reply from Specs By-post

Thank you for your review Gillian, very much appreciated. Linsey SBP

Rated 5 out of 5 stars

SUPER!

I have been a customer for many years now and have never be disappointed. Quick turnaround time, friendly, efficient and very reasonable. Would 100% recommend!

June 20, 2021
Unprompted review
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Reply from Specs By-post

thank you for your review and continued support Holly. Hope we have lots more sunshine to get good use out of your lovely sunglasses. SBP

Rated 5 out of 5 stars

Stop search and buy you glasses here.

I have been using Spec by post since 2018 and I would not use another company. Excellent quality glasses delivered in record time. Just the best, thank you Lindsey

June 9, 2021
Unprompted review
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Reply from Specs By-post

We thank you for your continued custom and for leaving us this review. SBP

Rated 5 out of 5 stars

Specs-By-Post? Simply the best!

I have been using Specs-By-Post for several years now for all my reglazing needs. I wouldn't use anyone else. So quick and easy and CHEAP! From reading glasses to prescription sunglasses, always great speedy service and super communication. Simply excellent, can't rate them highly enough.

May 11, 2021
Unprompted review
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Reply from Specs By-post

Thank you for your review Yvonne, we appreciate your comments and continued support. SBP

Rated 5 out of 5 stars

First class service in every department

I first contacted s b p because my prescription from the optician was pretty illegible, but within ten minutes I received an email from Linsey with the correct figures, enabling me to make an order straight away on Thursday morning. My order was acknowledged immediately, and I hoped that within a week I might hear something. However, on the following day, I received an email saying the glasses had been despatched, and they arrived on Saturday morning, just 48 hours after placing the order. The glasses are excellent quality, vision is sharp so correctly made, and I could not be more pleased. For two pairs, distance and reading, thin lenses and postage, I paid just £80.00, compared to the local optician, who quoted over £200 for one pair, with frames on top of that! I recommend this company highly, have used them before, and will continue to do so.

April 24, 2021
Unprompted review
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Reply from Specs By-post

We thank you for your continued support John and for leaving us this review. SBP

Rated 5 out of 5 stars

All round, great!

Great, swift, no hassle processing of my lenses. Recommended.

April 17, 2021
Unprompted review
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Reply from Specs By-post

You're most welcome & your review is greatly appreciated. SBP

Rated 5 out of 5 stars

Fantastic Service for online glasses!

I can't rate highly enough Specs-By-Post. I have been using them for years. I have ordered reading, distance, varifocals, reactions all for myself or my family and never had a problem. Their customer service is the best! Linsey is brilliant and keeps you informed at every stage. I sent off glasses on Tuesday this week, they received them Wednesday and I have received them back today Friday all perfect. Thanks again!

April 16, 2021
Unprompted review
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Reply from Specs By-post

Thank you for your review and continued support, greatly appreciated. SBP

Rated 5 out of 5 stars

Amazing don’t go anywhere else…

This company is amazing everything from service to cost there is nothing I could fault them for. Have been going back to them for years and definitely wouldn’t go any where else

February 28, 2021
Unprompted review
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Reply from Specs By-post

Thank you for leaving us this review Anita. We appreciate your continued custom. KEEP SAFE
SBP

Rated 5 out of 5 stars

Wouldn't go anywhere else

I have used this company since 2010 and I've never had one issue. I have sent extremely expensive frames to be reglazed many many times and they have always come back exactly how I have sent them. They are such good value for money, prompt, trustworthy and I would never use any other company to reglaze my glasses.

February 25, 2021
Unprompted review
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Reply from Specs By-post

Thank you for leaving us a review Sarah-Jayne and for your continued business. SBP

Rated 5 out of 5 stars

I've seen the light - again

After an expensive interlude of some years during which I patronised only local opticians I am so happy to have returned to specs-by-post. I recently made my own researched decision to move away from expensive vari-focal recommendations and chose instead to 'downgrade' lenses to bi-focal, far/intermediate distance. My new spectacles and lenses are just fine and I've saved £'00s - many thanks sbs!

February 8, 2021
Unprompted review
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Reply from Specs By-post

So pleased the choice of Bifocal for distance/intermediate is working well for you. Thank you for taking time to leave us a review Graham. SBP

Rated 5 out of 5 stars

Fab Re-Glazing Service

My 3 pairs of re-glazed glasses arrived Saturday. Only sent 2nd class on Monday. Service was fantastic. I’d 3 pairs of glasses I love and specsavers wanted £39 to re-glaze each pair. Was very wary of sending them but so glad I did. Was kept updated by email. Can’t fault them at all.

January 24, 2021
Unprompted review
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Reply from Specs By-post

Glad you are happy with the service Shirley, thank you for the review SBP

Rated 5 out of 5 stars

The best optical lense service I've ever had

Best service and Best value for money I have ever had in 45 years of wearing optical lenses. Their sharp pricing means we now buy new frames for fun because popping prescription lenses in doesn't break the bank. Fast turn-around and great communication with Linsey and the team mean this is a five-star business Im happy to recommend.

December 22, 2020
Unprompted review
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Reply from Specs By-post

Your review is very much appreciated Mark and we thank you for your continued custom. SBP

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I regret not writing reviews earlier. I ordered a third pair of glasses from them and yet again they surprised me with fantastic quality, great prices and speedy service. They made my glasses in a day and the next day I already had them. Bless them! I. Never buying from big optician companies again. Specs by post are the best.

November 20, 2020
Unprompted review
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Reply from Specs By-post

Thank you so much for taking the time to leave us this amazing review, we do appreciate your continued custom Indre. SBP

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. I lost my glasses on Tuesday, rang them to report this, today (less than 48 hours later) 2 new pairs arrived at my door. Amazing service.

November 12, 2020
Unprompted review
Specs By-post logo

Reply from Specs By-post

Thank you so much for taking the time to leave us this review, we appreciate your continued support. SBP

Rated 5 out of 5 stars

Brilliant source for prescription glasses

I have used Specs-by-Post for many years. They offer excellent value, but more important their service has always been impeccable. Orders are turned around seemingly instantly, and Linsey has always dealt with any queries or problems in a very competent and friendly way. I heartily recommend them.

October 21, 2020
Unprompted review
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Reply from Specs By-post

Thank you for your continued custom Dan it is greatly appreciated. Linsey SBP

Rated 5 out of 5 stars

Have used Specs-by-post for many years

Have used Specs-by-post for many years. Top quality frames and lenses at unbeatable prices. Recently purchased a pair of ultra light transitional varifocals in a modern plastic frame. I am really pleased with my new glasses. Also had my old pair reglazed to use as a spare. Professional friendly service with a quick turn around unlike local optician.

September 22, 2020
Unprompted review
Specs By-post logo

Reply from Specs By-post

So glad you like your new glasses, just need the sunshine back now to test them out. Your custom is greatly appreciated over the years, thank you!

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