Specs By-post Reviews 152

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had bought 2 pairs of specs 3 years ago and was very happy with the service and products. This time I have ordered one pair of specs. I was confused by my new prescription however Linsey was a St... See more

Company replied

Rated 5 out of 5 stars

First-time customer and definitely not the last! Specs By-Post were recommended by my family and I’m so glad they were. Linsey in Customer Services was absolutely fantastic — she guided me pati... See more

Company replied

Rated 5 out of 5 stars

Always a first class experience with Specs By Post. I have an annual eye test due to a medical condition and so change my glasses quite often. I order new frames and also have my nearly-new frames re... See more

Company replied

Rated 5 out of 5 stars

I've now been using Specs-By-post for about four years now and boy, what a company. I certainly will not go anywhere else! I will now use statements that I believe describe this fabulous compan... See more

Company replied

Company details

  1. Glasses Store

Information provided by various external sources

Cheap Prescription Glasses Online - Specs-by-Post offer cheap prescription glasses online from just £12, including reading glasses, rimless glasses and varifocal glasses


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

Excellent customer serice with regular…

Excellent customer serice with regular communications.
A very satisfied customer and not for the first time.

May 23, 2023
Unprompted review
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Reply from Specs By-post

Thank you for leaving us a review Ron and for your continued support SBP

Rated 5 out of 5 stars

Amazing quality specs!

Specs by post are a fantastic company i just received my glasses and they are excellent quality and look so expensive, i only paid £18 including post which i might add only took two days to come!
Its not my first pair iv ordered from them either my other ones lasted brilliantly too!
Highly recommend!!!

May 17, 2023
Unprompted review
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Reply from Specs By-post

Thank you for your continued support Julie and for the lovely review, very much appreciated. SBP

Rated 5 out of 5 stars

Ordered some dark glasses again as my…

Ordered some dark glasses again as my prescription has changed. Really great service and managed to get Two pair’s which I would not have been able to do.Great company service excellent they keep you informed of when glasses are going to be delivered by recorded delivery A***** company

March 31, 2023
Unprompted review
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Reply from Specs By-post

Thank you for your review Jackie, I hope we have lots of sunshine to get good use out of the sunglasses! SBP

Rated 5 out of 5 stars

Amazing company

Amazing company. Broke my glasses, phoned the order in and less than 24 hours later a new pair had arrived. Wouldn’t use any other company. Brilliant!

January 9, 2023
Unprompted review
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Reply from Specs By-post

Always happy to help you and really appreciate your support & review. SBP

Rated 5 out of 5 stars

Outstanding customer service

So easy to order, great value for money, outstanding customer service. This must be the 10th time I have used them for new lenses in my glasses and they are just amazing! Cannot recommend enough

January 28, 2023
Unprompted review
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Reply from Specs By-post

We thank you for your continued support and for the recommendation SBP

Rated 5 out of 5 stars

Used for many years

Used for many years, great quality glasses and quick turnaround. If you need glasses fast don't hesitate. Thank you!

January 26, 2023
Unprompted review
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Reply from Specs By-post

We thank you for your continued support over the years and for leaving us a review. SBP

Rated 5 out of 5 stars

Second to none

I have used Specs By Post many times in the past and have just changed my prescription so have just used them again and will continue to do so. As usual customer service and turn around time is second to none. I always send frames to them to reglaze therefore costs me a fraction of the price of high street opticians. Can’t recommend enough.

October 11, 2022
Unprompted review
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Reply from Specs By-post

Thank you for your review Janet and continued support for our company, greatly appreciated. SBP

Rated 4 out of 5 stars

Fabulous service and good quality y

Not knowing where to start looking for some reading glasses after having had surgery for two Cateracts and Specsavers are, in my opinion, expensive , £50 or £70 for aviator style glasses, its the only style I like but they have their profits to think about and in Northallerton, I counted 12 staff that I could see, I came upon this company just by browsing and they had good reviews.

After inputting my prescription, it then asked me for all kinds of info that they dont need, as far as I can see and I dont want follow up emails, we get enough of them, Linsey actually contacted me and offered to cut out all that xxxxxx for me, it was done and dusted in no time at all and they arrived via the cheapest postal service in very good time ( I'm a Capricorn and a Yorkshire guy, double tight)!

Nice looking glasses, fit good and I can read good again, fantastic and friendly service from Linsey and the gang, I can safely reccomend this company and for the amount of times I will need them, consider them very good value.

August 28, 2022
Unprompted review
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Reply from Specs By-post

Thank you for your review Ray. Really glad the sizing is good for you too, happy to of helped. SBP

Rated 5 out of 5 stars

Great place to shop…

Absolutely delighted with all the glasses I've purchased. The fit is perfect. Pleasure to deal with and great communication plus super fast delivery. Will definately shop here again.

July 2, 2022
Unprompted review
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Reply from Specs By-post

Thank you for taking the time to leave us a review Pat, glad the glasses are suited to you. SBP

Rated 5 out of 5 stars

Have had numerous glasses reglazed &…

Have had numerous glasses reglazed & tinted with Specs By Post. Have to say they are brilliant. Their customer service is second to none & their prices more than reasonable. I don't use any other than Specs By Post. I have no hesitation in recommending this company.
5 stars .

June 21, 2022
Unprompted review
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Reply from Specs By-post

We thank you for your review Anthony and for your continued support. SBP

Rated 5 out of 5 stars

Great

Ordered a pair of glasses just to try and was so impressed ordered more glasses for my wife great price great quality will certainly be my go-to supplier of glasses thank you

June 8, 2022
Unprompted review
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Reply from Specs By-post

Thank you for your review Nigel, glad both you and your wife are happy with your glasses. SBP

Rated 5 out of 5 stars

Been using Specs-By-Post for several…

Been using Specs-By-Post for several years. In terms of value for money and turn around times they win every time over high street opticians, especially when you get into lenses like varifocals, bifocals and Reactolite. I shall never buy specs from local opticians again!

June 1, 2022
Unprompted review
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Reply from Specs By-post

thank you for your review Brian and for your continued support. SBP

Rated 5 out of 5 stars

Why bother going anywhere else ??

I've now been using Specs-By-post for about four years now and boy, what a company. I certainly will not go anywhere else!

I will now use statements that I believe describe this fabulous company and staff.
professional-courteous- friendly-extremely obliging and helpful-high quality-very reasonable cost-amazingly quick service-great after sales (which you probably won't need)-great choices of glasses. You'd be crazy not to give this firm a go! then....you'll end up being a regular like me ;o}
Thank you Lindsey and Carl for another great experience and several new pairs of glasses...Whoopeeeee

From 'South London' Mike Harris

February 8, 2022
Unprompted review
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Reply from Specs By-post

We thank you for your continued support and glowing review Mike, always a pleasure and laugh

Rated 5 out of 5 stars

Superb

My second experience of buying a pair of glasses from Specs-By-Post was superb yet again. I placed my order yesterday and received them today. I am so pleased with them and they are brilliant value for money. Communication from Linsey was first class again. Highly recommend.

January 29, 2022
Unprompted review
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Reply from Specs By-post

Thank you for your review Audrey, glad your glasses are as required. SBP

Rated 5 out of 5 stars

Excellent service again.

Excellent service again.
Sent glasses off for reglazing on Monday lunch time got them back today absolutely fantastic service.

January 20, 2022
Unprompted review
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Reply from Specs By-post

Thank you for your review Nick, loved your frames too. SBP

Rated 5 out of 5 stars

Good Service. Best prices..

I got a new pair of spectacles with a frame once and after that twice I reglazed. Very efficient service and the products are much better compared to their prices. Currently they are the lowest charging Opticians.

November 4, 2021
Unprompted review
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Reply from Specs By-post

Thank you for your review Sam, glad the driving sunglasses are as you require too. SBP

Rated 5 out of 5 stars

Brilliant Service & Excellent Value!

Used this company for a few years now and they never fail to provide a brilliant service and excellent value.
Both me and my other half had new prescriptions. Ordered one day, over the phone as I had few questions, and received next morning.
Good old-fashioned customer service from polite, friendly and caring staff. Rare I find these days.

October 1, 2021
Unprompted review
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Reply from Specs By-post

We very much appreciate your review and for your continued custom, thank you. SBP

Rated 5 out of 5 stars

Lynda from Liverpool

I need distance glasses so these take a week from the optician's. I ordered a pair from specs by post on Monday and they arrived Wednesday! They are gorgeous and cost me £24 total whereas my optician bought are £99. Would highly recommend! I'm not buying from opticians again

September 30, 2021
Unprompted review
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Reply from Specs By-post

Glad you like the octagonal shape lens Lynda, thank you for your review. SBP

Rated 5 out of 5 stars

Fantastic!

I have been using SBP for many years. Customer service is always teriffic with 1-2 day turn-around. Linsey even recently managed to cobble together a new pair from two existing broken ones recently. And given my habit of losing or breaking my reading glasses, the cost savings have been huge!

August 23, 2021
Unprompted review
Specs By-post logo

Reply from Specs By-post

Thank you for your continued support Mr Bernard. SBP

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