We go each year for our eye tests to Specsavers in Largs where Imran looks after us so well. Imran is an outstanding optician who is extremely professional who always displays great care and patien... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used the online process to order my prescription glasses. It was a very easy process. Selected my frames using the virtual try on which was very effective. Selected my lens choices and then Input my... See more
Company replied
The ease of being able to book online and amend if the need arises. Being able to ring up the opticians and speak to someone at the branch you are dealing with straight away without dealing with a ca... See more
The staff at Crouch End are very welcoming and professional, they give sound advice and are not over powering. I enjoyed their service and the speed that my appointment took, my glasses were ready 5 d... See more
Company replied
Company details
Information provided by various external sources
Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
Contact info
United States
- www.specsavers.com
4.5
Excellent
24K reviews
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I had a great experience at the…
I had a great experience at the Greenford broadway branch staff are so helpful and friendly and there was no time wasting straight in and got seen within 5 mins.Hazel was so helpful and made me feel at easy and her friendly manner made me feel comfortable whilst having my eye tests done would recommend this branch to friends and family
April 30, 2026
Unprompted review
Reply from Specsavers
This is always our goal, so we really appreciate this feedback. Have a lovely rest of your day!
Excellent service
Excellent service , as always. Friendly but efficient service from everyone.
I need help to choose frames, and the staff are always happy to help and advise. Thank you.
April 30, 2026
Reply from Specsavers
Thank you so much for your kind words! We're thrilled that our team could help you out. If you need anything else, just let us know 😊
Im am so mad cause my glares had a…
Im am so mad cause my glares had a piece broke where the handle is to protect from banding. Well not even a week ago I had to go and replace the frame to a new frame, they charged me a dwaabled woman 50£ to reach it and guess it broke again.
They are terrible will not be using them again and ill make sure they refund me my money back. Cause eit didn't even last t days and it broke again. And im quite good looking after my glasses.so I know dor sure its bad product they are selling us . So dont go for the 2 in 1 price cause they are useless. So unhappy with the glass fram . When they should make sure tjat it dont happen again.
April 27, 2026
Unprompted review
Reply from Specsavers
Thanks for sharing your feedback. We’d like to hear more about your experience so we can help. Could you please pop us a DM on Facebook, Instagram, or X so we can chat?
Reply from Specsavers
Thank you so much for your kind words! We're thrilled that our team could help you out. If you need anything else, just let us know 😊
Specsavers Online Ordering is amazingly good.
I used the online process to order my prescription glasses. It was a very easy process. Selected my frames using the virtual try on which was very effective. Selected my lens choices and then Input my prescription. The only thing that isn't clear is that to get the buy one get one free deal, you have to go back and add another pair of glasses to your basket, you don't automatically get a second pair free. Other than that very easy and quick. Day one submitted order, Day two order dispatched, Day three arrived. Amazing!
April 29, 2026
Unprompted review
Reply from Specsavers
We’re over the moon to hear you had such a great experience! Seeing this feedback is exactly why we love what we do 😊
Smooth & quick service.
April 22, 2026
Reply from Specsavers
Thanks for the fantastic review! We're so happy you had a great experience 🌟
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
The overall service was great.
April 30, 2026
Reply from Specsavers
Thanks for sharing your feedback with us. We really appreciate it. Have a lovely day 💚
Very nice staff very good experience…
Very nice staff very good experience happy with customer service
April 30, 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Was greeted very quickly and warmly by…
Was greeted very quickly and warmly by Hazel. She made me feel very comfortable and I’ll be looking forward to the Greenford branch routinely! All the staff were very professional and efficient. Well done!
April 30, 2026
Unprompted review
Reply from Specsavers
A big shout out to the team! We always want you to have the best experience possible, so this means the world to us 💚
Reply from Specsavers
Thank you so much for your wonderful feedback! We know the team will appreciate hearing this 😊
Excellent and quick service
Excellent and quick service. Good range of frames and took advantage of two for £70. Got one pair as sun glasses great tint
April 28, 2026
Reply from Specsavers
That's fantastic! Thanks for sharing. Just remember to tag us in your new glasses selfies, we need to see those stylish frames in action 😎
Absolutely fantastic optician explained…
Absolutely fantastic optician explained everything in detail and the tall girl was absolutely fantastic..all staff friendly had helpful .. but experience on Saturday 28th april! Picking up my glasses ..staff not friendly who did my fitting..the tall girl was there but busy .but Made time to come say hi and bye...girl trainee on 25th april wasn't friendly at all..sorry ..tryed talking today 7the lady..but I felt uncomfortable left without having my glasses fixed proply..loose still ..just wanted to leave ..sorry tall girl and others was fantastic 👏 👌
April 25, 2026
Unprompted review
Reply from Specsavers
A big shout out to the team! We always want you to have the best experience possible, so this means the world to us 💚
Home visit let down
I had an appointment booked for a home visit between 1-5pm no one turned up, so I called up at 4pm as time was going by, I spoke to someone and they told me they can see my appointment time, and told me she’d get in contact with them and they would give me a call to let me know.
No one turned up and no one called me I was not expecting this kind of treatment
It is not acceptable and bad practice on their part.
Specsavers gave me the impression that they are here to help home visit but this was not the case.
April 29, 2026
Unprompted review
Reply from Specsavers
Thanks so much for sharing this with us. We'd really like to learn more so we can help here. Could you please drop us a DM on Facebook, Instagram, or X?
Staff are so friendly polite and go the…
Staff are so friendly polite and go the extra mile to achieve your aim and goal when choosing glasses or contact lenses after sales support can't fault it
April 29, 2026
Reply from Specsavers
Helping people is what we’re all about, so seeing this just makes our day 💚
People should know that there are good services at specs servers l was very happy
I was very happy at Specsavers good service and the staff is very friendly
April 29, 2026
Reply from Specsavers
Wow, this is lovely to hear! We're so glad you had such a fab experience 🙌
It was an absolute pleasure from my eye…
It was an absolute pleasure from my eye tests through to choosing my new glasses with Jennifer who was a great help in getting the right shape and design to suit me until I picked them up today when Jennifer was there again to do all the little tweaks I am more than pleased with both my glasses and sunglasses. Thank you.
April 29, 2026
Reply from Specsavers
A big shout out to the team! We always want you to have the best experience possible, so this means the world to us 💚
My experience with specsavers was great…
My experience with specsavers was great I was greeted with a smile and told to wait I wasn't waiting long before I was seen for my first little test the lady was very understanding as I struggled with the tests she then told me they were running behind by 15 minutes and I was happy to wait bit I didn't wait long before I was called in to see the optometrist after my eye test I was ask to go and pick some glasses and Jonathan was there to help and with his help and my sister's I picked to frames one of which will be sun glasses I am very happy with the service I received I always go to specsavers for my glasses as they are always so nice.
April 21, 2026
Reply from Specsavers
What brilliant feedback, the team will be proud! Thank you for letting us know 😊
Very well mannered and efficient staff…
Very well mannered and efficient staff and all were friendly
April 28, 2026
Reply from Specsavers
This is always our goal, so we really appreciate this feedback. Have a lovely rest of your day!
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