SpedireSubito Reviews 

26,898
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I found this company online through Trustpilot. I have used Packlink since 2017 and recently have had 2 very bad experiences with them and decided not to use them again. I needed to get a docum... See more

Company replied

Rated 2 out of 5 stars

They get the order where you specify the details of what you want to send, take the money and then write you that they cannot assure it and they do not recommend to ship it, but if you really want... See more

Company replied

Rated 4 out of 5 stars

My latest shipment of 2 boxes (wine and oliveoil) to Sweden didn't come together at the same time to the same customer which also have happened before last year in December -23. So,it took a couple... See more

Company replied

Rated 5 out of 5 stars

Extremely good. Driver came to collect everything as expected, delivery took only 5-6 days to get to the destination and everything arrived in a good shape. Also, for all the stuff I've sent, the pric... See more

Company details

  1. Shipping Service
  2. e-Commerce Service
  3. Import Export Company
  4. Mailing Service
  5. Price Comparison Site
  6. Shipping and Mailing Service

Written by the company

Shipping a package with SpedireSubito is simple, fast and guaranteed. Sitting in the comfort of your home or office you can place an order for a shipment with our express couriers with collection from your home or office and track its progress online.


Contact info

4.0

Great

TrustScore 4 out of 5

27K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(26,898)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was fine

Everything was fine, according to plans. Strongly recommanded

April 26, 2022
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Reply from SpedireSubito

Thank you so much for your feedback!

Rated 5 out of 5 stars
SpedireSubito logo

Reply from SpedireSubito

Ciao! Siamo felici che il nostro servizio di assistenza si sia dimostrato all'altezza delle tue aspettative! Grazie!

Rated 4 out of 5 stars

Preventivo immediato Facile…

Preventivo immediato Facile compilazione modulo velocità consegna mantenuta

September 13, 2021
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Reply from SpedireSubito

Ciao Fausto, grazie infinite per aver scelto Spediresubito per la tua spedizione!

Rated 5 out of 5 stars

Top service

Top service! Arrival in time!

August 28, 2021
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Reply from SpedireSubito

Grazie per il tuo feedback Beatrice!

Rated 1 out of 5 stars

Supposed to grab the pack on Monday

Supposed to grab the pack on Monday, they didn't go there and once we called the same day, they said they have picked it. Once we explained that the pack was still there, they organized the pickup the day after. Anyway, more than 72h have passed and I still didn't receive my pack.

May 14, 2021
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Reply from SpedireSubito

Dear Vincenzo, we are sorry for the delay in your shipment.

Rated 1 out of 5 stars

**SCAM** Terrible service and customer…

**SCAM** Terrible service and customer service! I paid by debit card and when I got a refund because I couldn’t send an item they kept from my money the transaction fees of PayPal, despite I paid by Debit Card! It never happened that a company kept transaction fee for a payment by Debit Card! Customer service ignored my emails for days. To Avoid this company

May 7, 2021
Unprompted review
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Reply from SpedireSubito

Dear Silvia, I'm sorry for your feedback
in the online form we wrote that you cannot send liquids. it was your careless mistake.

Rated 1 out of 5 stars

PERSO TUTTO! NON USARE QUESTI SERVIZZI!

If I could give a - 10 stars I would! An absolutely self involved business and their service is just to rob you blind.
I have sent a luggage with them. My collection date suppose to be on 28th December and they came late on 30s December. They have lost my luggage and are unable to give any compensation back or details where have they lost it (all my things was inside, clothes , shoes, jewellery , expensive make up, books, important documents) they say they need a proof of the items -which would be receipts! Who keeps receipts of their items after they been used??? How do I get a receipt of important documents?
They haven't suggested any real help on this. Completely heartless ,careless service! Never trust them! Using people like this!
They won't refund my delivery charge neither! The delivery didn't happen and they still kept the money I paid to sent the luggage. What a disgrace ! If I could I would announce them. This is unhuman how they deal with customers. I ended up losing a value of everything together for 400 euros. Do not use their services !

January 28, 2021

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