The worst company that exists. They lie that the courier came and couldn’t find you. Then you can’t contact anyone by phone because no one answers, and in the end they decide on their own to place the... See more
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This is a horrible experience
This is a horrible experience, I been trying to get my package but it keeps saying out for delivery it doesn’t really move and is late . Is should have arrived already and is not here at all ! I have try to call the customer service number and it keeps hanging the call! It truly makes me never want to order anything again
I give 1 star which means ZERO
I give 1 star which means ZERO, I'm still waiting for an order from Shein, I hate them, there is no way to contact them, my order is still “delivery
We're sorry, your recent delivery attempt was unsuccessful. Please kindly contact your local carrier to retrieve your order.” It arrived on December 6th and today is the 21st. Still don’t have any answers
Who else has this happened to? Your orders showed up? My house is a corner IMPOSSIBLE to miss
This is by far the worst delivery…
This is by far the worst delivery company I have come across. This is the third time the same man throws my packages in the middle of my lawn. But this time he managed to hit my dog! I have called every number and tried every chat attempt. I guess I won’t be ordering from shein anymore. I don’t understand how this company is not shut down
Zero stars ! Worst company ever
If I could give this company zero stars I would ! I’m starting to think they lie about the “failed delivery attempts” i work from home and no attempts are ever made . Each package I order from SHEIN takes a whole extra week or 2 to actually get to me because they keep saying delivery attempts failed like 3 to 4 times before I actually recieve my package . This is such an inconvenience. I hate that SHEIN started using them as a deliver service I never had this issue before when they were using usps .
They also don’t have a customer service number . They take forever to respond to emails and they just gas light you but never give any real answers about your package .
This interest shipping company
This interest shipping company. They have no way to contact customer service. They lie about delivering packages saying it failed but they never even attempt. I hate that SHEIN even used them this made me hate SHEIN all together it’s been over a month and i still have not received my things
Speed ex SUCKS
I love ordering from temu..But I live in a condo so they can’t deliver because they obviously can’t read or know the alphabet ..Condo letter is right next to address!So unfortunately no more temu for me.
This is not Fedex.....terrible shipping company
Have a package that was sent to me through Speedex and they said that they made a 1st attempt and could not get access to my home. I just happened to be working from home and can guarantee that they did not stop by. I then tried to contact the phone number that they give and that number is not in service. They say that they made a second attempt today which is not true because today is Saturday and my daughter and I were home all day. Very bad service.
THE ABSOLUTE WORSE! I'd give -100 star if it were possible …
I'd give -100 star if it were possible because they don't even deserve a 1 star review.The entire company including their delivery drivers belong in the🗑.The delivery drivers throw packages outside or anyone to pick it up.They don't want to do their jobs and they don't care about anyone.They absolutely have no conscience whatsoever..If you are looking for a delivery company who want to help you loose your package, a company with wicked nonchalant delivery drivers and a company who has zero integrity then speedex is your No.1 choice.By all means go for them.
Worst service ever
Worst service ever! They delivered to the wrong address. They have the correct "house number" but wrong street. When they sent me a picture of the house it was delivered to it looks dilapidated. I will NEVER ORDER ANYTHING OFF OF TIK TOK EVER AGAIN!!!!!
Horrible
First delivery from them and they delivered to the wrong street. Will not order again through a company that uses them.
Dreadful and unreliable service
I strongly advise not to use this courier service. I sent a passport application with supporting documents (birth cert, marriage cert, etc). After a huge run around of calling them and from being given lots of false leads, eventually it was determined that Speedex had lost the letter in between handing over to DHL for the final shipment.
Speedex customer service are completely unhelpful, all they will offer is to refund you the cost of the package, not the contents which they claim no responsibility for.
You are better off taking your chances with ELTA or obviously use another international courier like DHL.
Do not use Speedex, not only are they incompetent but they will do everything they can not to recompense you and will waste all your time.
The worst logistics company I’ve ever…
The worst logistics company I’ve ever see. They lost 3 out of 4 packages.
I do not understand why Temu, SHEIN, AliExpress still work with them. It damages reputation and customer experience and only generate losses with returns.
If you are ordering in marketplace and see that Speedex was selected as logistic provider - you never receive this package.
I'm not giving 1 star but actually zero…
I'm not giving 1 star but actually zero stars! Worst company in the universe! Already complained many times to temu they are genuinely the worst company in the world! So half my package was sent via acs n half speedex! Acs package arrived last month still waiting for the other half! They are absolutely useless! And no updates on their tracking, they don't pick up their phones and even their chat DOESN'T WORK! They are actually completely crap and should be closed down!
A fraudulent company seizes the money…
A fraudulent company seizes the money from the orders and closes its offices
Be aware they will your money
Well I come here to leave a 1 star…
Well I come here to leave a 1 star revive but I see they have 96% of 1 star reviews!
Unbelievable!
they are a fraud
ofcourse, also in my case the package is missing for over a month and I have no update from Speedex. Can someone prepare a petition or a lawsuit against them. I would gladly sign it with my name.
I am surprised they actually delivered…
I am surprised they actually delivered my package right on my porch and didn’t steal it or anything. I did have a good delivery but after reading the reviews I don’t trust this delivery company so I won’t be ordering anything else from Shein or Ali Express. I rather just use Amazon but anyways. In my opinion, it might just be the people in specific areas who are criminals and losers. So Speed X really needs to consider who they’re hiring to work for them.
POOR SCAMMERS
THE WORST +1 month for them to bring me a package, I call them, I send them an email, nothing was answered by the poor scammers.TOTALLY USELESS, UNPROFESSIONAL AND A SHAME! Compared to ACS or Courier Center, this is hell !!!
10 days later i went and got it from their shop
I hate your service
I hate your service. Your company lost 5 of my packages. On the label, it states beauty obsession. If your staff can't recognize the exact location, you are responsible. Lastly, your apology is unnecessary. Please find my packages.
As other stated here
As other stated here . Packages are stolen either by the deliverers or because they put the packages in unsafe places
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