Easy to order. Wide variety of colors and material. They are a little bit expensive, but you get a quality chair and you can choose your in home warranty. White glove delivery was important to me. The... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that a... See more
Company replied
I ordered on line. so far so good. If I get another chance to review after I receive the scooter I will. The scooter delivery has been delayed. twice. The website said that the scooter normall... See more
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Order entry process went smoothly. The only criticism I have is that I have been given NO indication of when my order might ship. And I don’t see any good way to determine that.
Company replied
Company details
Information provided by various external sources
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Contact info
330 West Spring Street, 43215, Columbus, United States
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4.2
Great
1K reviews
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The variety of products and good prices.
July 29, 2025
Reply from SpinLife.com
Hi Ronald. We're happy you appreciate our wide selection and pricing. Thanks for your feedback; it means a lot to us!
This company talks a good game however…
This company talks a good game however they do not stand behind their products. I have bought wheelchairs from them my sister bought wheelchair my husband just bought a wheelchair I called them with a complaint about the new wheelchair that I had just received 8 months previous. There was a problem with the joystick immediately however I thought okay this is not like my other chair maybe it's me but it was not me the joystick is too loose it has too much play I am constantly smashing into things. My husband just bought a wheelchair which arrived yesterday from spin life and his joy stick is perfect there is no excess play and heave in mentioned how bad mine was so I called the company. Big mistake oops it's been 8 months they said we're not going to help you unless you pay this huge service charge and then we might not even help you pay for anything.
I know I am nothing special and I know I should have called immediately but I was unsure I am elderly sadly and disabled arms and legs and I really wanted this new chair to work. I will say I love the chair but from the time I got it it felt like nothing was tightened that it was extremely loose and the joystick was faulty and had way too much play which causes it to be dangerous. For me it seems like they should take care of this it's not that big of a deal but for someone senior citizen I'm a limited income the hundreds of dollars they want me to pay now yes I just I just can't understand it. So this from someone has used spin life for everything all my wheelchairs 3 wheelchairs my sister's power recliner and now my sister was going to order from them to nothing she will no longer be ordering from them and I will never order from them again this makes me very sad thank you for listening.
July 24, 2025
Unprompted review
Reply from SpinLife.com
We appreciate you sharing your experience. We're sorry to hear about the joystick issue with your wheelchair which we would have liked to have known about as soon as it was happening. We understand your frustration. Customer satisfaction is very important to us. We will be looking into this matter further to see how we can assist you.
Ordered a part and I guess it must be…
Ordered a part and I guess it must be coming from CHINA so it is going to be delivered after September which is not except able
July 7, 2025
Reply from SpinLife.com
Hello Kristine. We are sorry that the shipping time is unacceptable. This item that you ordered is out of stock with the manufacturer and they expect to have it available for shipping again in September. Rest assured once they do have the item back in stock your order will be shipped to you.
Reply from SpinLife.com
Hello Robert. We're happy to hear that ordering our ramps was easy. Thank you for your positive feedback; we appreciate it greatly.
The gentleman was knowledgeable and…
The gentleman was knowledgeable and made my buying experience so much easier
July 16, 2025
Reply from SpinLife.com
HI Esdel. We're happy to hear that our team member's knowledge made your buying experience easier. Thank you for sharing your positive feedback with us!
Easy to fold but heavy.
Easy to fold & unfold. Not very light weight. I’ll have to get others to load & unload it. So far everything is good.
June 16, 2025
Reply from SpinLife.com
We appreciate your feedback! We're glad it's easy to use. We're sorry it's not as lightweight as expected and requires assistance.
Jazzy electric folding wheel chair
Just received my electric chair a (Jazzy light weight)
easy to assembly, charging battery only a couple hours, folds up easy and works great!
Thank you !
Margie
July 8, 2025
Reply from SpinLife.com
We're happy to hear that the lightweight electric chair was easy to assemble, charged quickly, folded easily, and works great for you. Thank you for your positive feedback!
buying was a smooth experience
July 7, 2025
Reply from SpinLife.com
Hi James. We're happy to hear that your buying experience was smooth. Thank you for your positive feedback; we appreciate it.
Reply from SpinLife.com
Hello Sally. We're happy to hear that you received exactly what you ordered. Thank you for your positive feedback; we appreciate it!
Spinlife has quality.
I have purchased from this company before , great customer service. The sales representative made it easy for me to buy item .He was patient, knowledgeable & kind
July 3, 2025
Reply from SpinLife.com
We're happy to hear that you had a great experience and appreciate your kind words. We're glad the sales representative was helpful and made your purchase easy. Thanks for your positive feedback!
Reply from SpinLife.com
Hi James. We're glad you found ordering easy and had a great experience with our company. Thank you for your positive feedback!
Great service
I have always been pleased with this company. The customer service is exceptional. I’ve been buying their products for over 15 years and have never had a single issue. I come to them for everything wheelchair related and I probably always will.
June 26, 2025
Reply from SpinLife.com
Hello Tiffany, We're happy to hear that you're pleased with our company and exceptional customer service. It's wonderful to know you've been a satisfied customer for over 15 years. We appreciate your continued trust and loyalty for all your wheelchair-related needs.
I DO NOT RECOMMND ANYONE TO BUY…
I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!!
I ordered a walker urgently for my mother (ORDER NUMBER: 147975267) for several weeks I received nothing, and moreover, no information on the phone or email.
Today I somehow managed to get through to them,
to my question Where is the walker, Amanda rudely answered that the walker will not be there
I asked why, then she just hung up.
I called back again and demanded my money back, Amanda told me that the money will be returned within 3 days, such are our rules
Do not buy anything from this website,
terrible service It is impossible to achieve anything, to return anything back
I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!!
June 25, 2025
Unprompted review
Reply from SpinLife.com
Hi Sergey. We are sorry for the negative experience you had and the frustration caused by the delay. Several email communications were sent to you on the status of your order to this email address that we have on file. We are reviewing this issue and have already processed your refund. Please feel free to reach out directly if there’s anything further you need.
Don't buy from spinlife
Sales representative entered the wrong measurements for a chair, and tell me its my fault. Now I'm stuck with a 3,500 dollar paperweight and unable to move in my own house. Try any other company than these guys, they'll just take your money and run.
June 26, 2025
Unprompted review
Reply from SpinLife.com
Hello Shane. We are sorry to hear that the product you ordered was not the correct size. We will look into this issue further for you.
Fantastic experience
Easy website to navigate. I did call the service center and they were great as well. This is our 2nd purchase and they are fantastic!
June 21, 2025
Reply from SpinLife.com
Hello John, We're happy to hear that you found our website easy to navigate and that our service center was helpful. Thank you for your continued support; we appreciate your fantastic feedback!
Newton Grade Aid Wheel Locks, Very Nice
Excellent communication, site navigation and ease of transaction was very good. Had the wheel locks I wanted with free shipping, also honored a discount code which was a great. My wheel locks shipped out with 1 day expedited shipping. Very happy with purchase.
June 10, 2025
Reply from SpinLife.com
Hi Matt. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding our communication, site navigation, and the ease of your transaction. It's great to know that you were pleased with the fast shipping and discount.
I received the basket for my scooter…
I received the basket for my scooter promptley. Ordering the basket was easy. I signed up for product information in the future. Thank you, Barry Kocher.
June 6, 2025
Reply from SpinLife.com
Hello Barry, We're happy to hear that ordering the scooter basket was easy and that you received it promptly. We appreciate you signing up for future product information and thank you for your feedback.
Reply from SpinLife.com
We are so glad you had a great experience with our product! Thank you for your positive feedback; we appreciate it.
easy way to order and fast service
June 11, 2025
Reply from SpinLife.com
We're happy to hear that ordering was easy and our service was fast! Thank you for your positive feedback; we appreciate it.
Key arrived and functioned
Key arrived and functioned. Should be included. Order handled efficiently once it was understood what I wanted.
June 5, 2025
Reply from SpinLife.com
Hello Richard, We're happy to hear that the key works. We appreciate your feedback regarding its inclusion and our order handling. Thank you.
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