Spirit Shop Reviews 290

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made and durable. Many consumers highlight the positive ordering process, finding it easy to customize and appreciate the variety of options available. The delivery service is also consistently mentioned as fast and timely, with many receiving their orders earlier than expected. People are very satisfied with the overall user experience, often expressing their intention to order again. However, some customers also noted issues with incorrect orders or items arriving with defects, such as logos peeling off or misspellings. A few other people felt that the quality of certain items was not as expected, or that sizing was inaccurate.

What people talk about most

Product

Clients share positive opinions on product quality and customization. Many reviewers praise the high quality... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of sweatshirts,... See more

Order

Consumers generally express satisfaction with their ordering experiences. Many reviewers highlight the ease... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

User experience

People report positive experiences with the user experience. Customers found it easy to select, create, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more

Company replied

Rated 4 out of 5 stars

Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more

Company replied

Rated 5 out of 5 stars

I had a good experience ordering a custom sweatshirt for my dad. I have never done this before. So, I crossed my fingers and hoped for the best on the color, size, and graphics. They got it right,... See more

Company replied

Rated 5 out of 5 stars

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more

Company replied


Company details

  1. Sportswear Store
  2. Clothing Store

Written by the company

SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality, easy ordering!

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities.
Also the price plus shipping was excellent as was the quality of the fabric. It remains to be seen how long the shirt will last, but the fabric looks very durable.
The ordering process was very easy as was checkout.

October 6, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for taking the time to leave a review. We're delighted to hear you're happy with your purchase and shopping experience!

Rated 5 out of 5 stars

Perfect fit

Perfect fit! Great quality! Thanks!

October 17, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're happy that you're pleased with your purchase! Thank you for shopping with Spirit Shop.

Rated 5 out of 5 stars

Great Hoodies and Tee's

Great Hoodies! Love this store and their quality hoodies and perfect custom design people. Perfect every time! Fast shipping too. 5 stars.

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're thrilled to know you're so pleased! Thank you for the 5-star review. We appreciate your business.

Rated 4 out of 5 stars

Arrived in a timely manner

Arrived in a timely manner. Products didn't take long to ship and was the right size.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you are pleased! Thank you for shopping with Spirit Shop.

Rated 5 out of 5 stars

My order arrived on time

My order arrived on time, in great condition.

October 17, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review! We appreciate your business.

Rated 5 out of 5 stars

I love my sweatshirt and t-shirt

I love my sweatshirt and t-shirt. It exceeded my expectations. Thank you!

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're happy that we exceeded your expectations! Thank you for the great review!

Rated 5 out of 5 stars

Cant go wrong

The material, the print , the brightness… EVERYTHING was perfect! Looking for matching hoodies now

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're so glad everything was perfect! Thank you for sharing your experience. We appreciate it!

Rated 5 out of 5 stars

My jacket and sweatshirt are…

My jacket and sweatshirt are comfortable and fit to size!!! Love them both!

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for sharing and for shopping with Spirit Shop.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, good buying experience. Would purchase again from this company.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! We appreciate your business.

Rated 4 out of 5 stars

Great high quality product

Great high quality product. Wasn't available in my size (XL) so I had to buy a size larger.

October 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased and we appreciate your feedback.

Rated 5 out of 5 stars

Ordering process was easy and our order…

Ordering process was easy and our order arrived when expected. We love the sweatshirts that we received.

September 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for shopping with Spirit Shop!

Rated 5 out of 5 stars

We are very impressed and happy with…

We are very impressed and happy with our sweatshirts and how quickly they were delivered. Thank you very much.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

You're very welcome. We're happy you're pleased with your purchase, and we appreciate your business!

Rated 5 out of 5 stars

Wonderful store

Wonderful store, very helpful customer service, and high-quality stuff.

October 20, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you so much for the 5-star review and for sharing your experience!

Rated 5 out of 5 stars

Lots of options

Lots of options, good quality products

September 1, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Arrived on time.

September 23, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review and for shopping with Spirit Shop!

Rated 1 out of 5 stars

Delivery was prompt

Delivery was prompt. The item did not fit true to size.

October 10, 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're sorry the item didn't fit as anticipated. While we don't take returns due to being printed on demand, we can offer a new size at a discount. Please contact customerservice@spiritshop.com if interested and our team will be happy to assist you.

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