Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more
Company replied
I had a good experience ordering a custom sweatshirt for my dad. I have never done this before. So, I crossed my fingers and hoped for the best on the color, size, and graphics. They got it right,... See more
Company replied
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more
Company replied
Company details
Written by the company
SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Contact info
1300 Rosa Parks Blvd., 48216, Detroit, United States
- customerservice@spiritshop.com
- www.spiritshop.com
4.4
Excellent
290 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Letters peeling on arrival
First of all the letters on the hoodie sweatshirt arrived peeling! It has NEVER been worn or washed it is horrible! Sweatpants are great. But will never do business again there, I will go to a local place for another hoodie.
January 1, 2025
Unprompted review
Reply from Spirit Shop
We're sorry to hear there was a problem with print quality. Please contact our customer support team with your order number and we'll be happy to send a new one.
Reply from Spirit Shop
Thank you for your purchase and for taking the time to leave a review. We appreciate it!
Reply from Spirit Shop
Thank you for sharing your experience, and for being a valued customer!
Nice Quality Fast delivery
Nice quality and I received my order quickly. Only suggestion would be to have Stunt T-shirt since they are now a sport.
March 14, 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased with your purchase and we appreciate your suggestion. Thank you for shopping with Spirit Shop!
The order was for my Grandson
The order was for my Grandson
High School it which was West Johnston. It came with the #13 Miller
on the back I don't know who in the
devil # 13 is. They wouldn't take the
jacket back so I threw in the trash.
I would NEVER repeat NEVER order anything from this company.
April 1, 2025
Unprompted review
Reply from Spirit Shop
Hi Wanda, we're sorry you received an incorrect product. I see that we responded to your email on April 2 and requested a photo of what you received in error so that we could send you a replacement. There's no need to return the incorrect one. Please send the photo as soon as possible so we can expedite the replacement.
Very impressed with the hoodie
Very impressed with the hoodie. Only complaint was that the lettering is not as visible as the website had demonstrated.
April 7, 2025
Unprompted review
Reply from Spirit Shop
Thank you for your feedback. Please reach out to our customer support team at customerservice@spiritshop.com if you have concerns about print. We're happy to help.
Worth the time and money
I liked the variety of options and customability of your product.
My order (sweatshirt) arrived much quicker than expected. It is very comfortable and seemingly made of quality material.
If I had to nitpick, the black color faded just a tad after the first couple of washes, but nothing serious as it just looks a touch more "vintage". But if I were looking for something to stay "true black", I'd choose a more fade resistant material.
Even with that, I'll absolutely be ordering from here again!
March 7, 2025
Unprompted review
Reply from Spirit Shop
Thank you for your feedback. We appreciate it!
Reply from Spirit Shop
We're so glad you're pleased with your order! Thank you for shopping with Spirit Shop.
Great service!
Great service!! Got on time! Except quality and sizing are not great. For the prices you could get a better vendor. But loved the design! Love the jacket !!but I got a large for room and it’s more like a small.
February 12, 2025
Unprompted review
Reply from Spirit Shop
Thank you for your feedback. It is important to us.
Good Lookin’
Very high quality look. Have washed. A few times look to hopefully hold up. My son’s sweatshirt is the best very cool!!!
Nice work at a nice price!!
March 24, 2025
Unprompted review
Reply from Spirit Shop
We're so glad you're pleased! Thank you for shopping with Spirit Shop.
Great Products and Prices!
School apparel came just as presented on the website. Quality of items are excellent, washes well and has held up nicely. Prices are extremely reasonable! I would highly recommend your service!
April 1, 2025
Unprompted review
Reply from Spirit Shop
We're thrilled to know you're happy with your order. Thank you for leaving a review.
High-quality purchase
Both garments were high-quality, comfortable, and fit true-to-size. Customized print had both clean lines and saturated colors. Very satisfied with my purchase!
April 4, 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review. We're thrilled to know you're pleased with your purchase.
Good communication and quick turn…
Good communication and quick turn around
Thank you
March 1, 2025
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to leave a review. We appreciate it and appreciate your business!
My mistake
I placed an order for a few items to support my daughter's softball team and unknowingly, chose navy thinking it was black.
Customer service did a great job answering my questions.
Obviously they couldn't offer a refund because it's a custom item but they offered a discount if I would like to reorder.
Everything arrived quickly and each item is good quality.
March 3, 2025
Unprompted review
Reply from Spirit Shop
Thank you for sharing your experience, and for shopping with Spirit Shop!
Reply from Spirit Shop
We appreciate the review and are glad you're pleased.
Quality and Comfort is OUTSTANDING!
Great quality and I am very impressed by the design and comfort of all of my shirts!!!! I will definitely order more items from Spirit Shop!!! Thank you so much 😊
April 7, 2025
Unprompted review
Reply from Spirit Shop
Thank you very much for the 5-star review. We're thrilled to know you're delighted with your purchase!
Reply from Spirit Shop
We're so happy you're pleased! Thank you for sharing your experience.
War Eagle Spiritwear
The shipment was fast and the quality of the shirts and sweatshirts were excellent. Great quality for the price.
March 12, 2025
Unprompted review
Reply from Spirit Shop
We're glad to know you're pleased with your order !Thank you for shopping with Spirit Shop.
Excellent transaction
Excellent transaction, very fast and accurate!! Highly recommend and will use again and share with others.
April 7, 2025
Unprompted review
Reply from Spirit Shop
Thank you for the great review. We're happy to know you're pleased with your purchase!
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