Spoonflower Reviews 1,560

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the unique designs and the extensive selection of fabrics and wallpapers available. Many found the quality of the products to be good, with some highlighting the beauty and purity of the pattern designs, and the print quality. Reviewers also frequently praised the customer service for being helpful, responsive, and quick to resolve issues. However, some people were dissatisfied with the product quality, mentioning issues like ink coming off, wallpaper shrinking, or colors not matching the website's images. There were also concerns about the pricing, with some finding products to be overpriced. Additionally, some customers experienced problems with orders, such as delays, missing items, or incorrect shipments, and a few noted difficulties with customer service, including unhelpful responses or a lack of a phone number for support.

What people talk about most

Product

People report ambiguous experiences with product quality. While some customers praise the beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising high-quality fabrics, stunning prints,... See more

Order

Clients share ambiguous opinions on order experiences. While some customers praise quick deliveries, accurate... See more

Customer service

Consumers find customer service experiences to be ambiguous. While many reviewers praise the helpfulness and... See more

Price

Customers consistently express disappointment with pricing, finding items like samples and wallpaper to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more

Company replied

Rated 4 out of 5 stars

Ordered some pillow covers, pillow inserts, and 2 panel curtains recently. Orders arrived quickly and the prints/colors are exactly as pictured. Not crazy about the pillow inserts, though and the curt... See more

Company replied

Rated 1 out of 5 stars

UPDATE 5.11.26:I found out after ordering samples that some take 25 days to produce, plus mailing time. The original order was made on April 15th. After a few back-and-forth emails, I was happy wi... See more

Company replied

Rated 5 out of 5 stars

I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found... See more

Company replied


Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Fabric Store

Written by the company

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was searching for a fabric that…matched Pippi Longstockings smock.

I was searching for a fabric that mimicked pippi longstockings striped tunic. I chatted with your customer service rep, and surprisingly it was an actual person, not AI. She was wonderful…she spent so much time searching for me…she kept checking back in with me letting me know she’s still looking. She gave me multiple options of fabrics that were close. I chose one and it was perfect!!! I wish I could attach a photo so you could see how close it was to the original and how it turned out. My daughter won best costume, thanks to you!

October 9, 2025
Unprompted review
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Reply from Spoonflower

Hi Kathleen! Your project became legendary for our customer support team. We were all cheering it on in the background and we are genuinely pleased she ended up winning 'best costume'. Congrats and well done!

Rated 5 out of 5 stars

Would definitely use again!!

They were prompt on emailing when I had no idea what I was doing on ordering material for my new cushions for my couch and loveseat. Very helpful and kind.

October 30, 2025
Unprompted review
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Reply from Spoonflower

Thank you, Karen! We love a good re-upholstery project. Enjoy!

Rated 5 out of 5 stars

"I'm loving my first two months on…

"I'm loving my first two months on Spoonflower!
The Platform: Great organization and helpful mock-ups.
The Quality: With 33 years in the industry, I can verify that the samples meet professional standards.
Thanks for supporting my passion for design!"

November 20, 2025
Unprompted review
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Reply from Spoonflower

Thank you, Sunny! We appreciate our artists- old and new!

Rated 5 out of 5 stars

The most original unique selections

I have found some of the most original and unique designs on Spoonflower. They have an extensive selection of fabrics as well as wallpaper to help you customize your creatve vision. I have a velvet chair that matches my wall and it's a delight every time I enter my house. Highly recommended.

May 12, 2025
Unprompted review
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Reply from Spoonflower

Thank you, Roxanne! The velvet chair matching your wall sounds delightful- please send our customer support team any photos if you can. We would love to see how it turned out!

Rated 5 out of 5 stars

Amazing customer service

My package went missing no fault of the company. Their response to me was immediate kind professional. They resent my order to me at no cost, which is what I wanted. I wanted my order. I didn't want to refund. It was really beautiful fabric and the customer service with this company is outstanding outstanding, so impressed, highly recommend to anyone looking for a specialty fabric.
It blew my mind how fast they responded. How they rectified the situation I would have 100% recommend this company too. To anyone buying specialty fabrics or any fabric And I definitely will be purchasing from them again in the future

November 15, 2025
Unprompted review
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Reply from Spoonflower

Thank you for the great review, Leanne! We definitely want you to receive what you ordered. We know that all of our customers have a special project in mind when they are ordering our fabric or wallpaper and we don't want to disappoint. We hope you continue to enjoy your fabric!

Rated 5 out of 5 stars

Well organised, caring company

Really nice to have guidance on setting up an account from a real person, lots of support generally and a well managed and organised site

November 1, 2025
Unprompted review
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Reply from Spoonflower

Thank you, Nancy! While we have some automations in place to help us out- we are definitely a customer support team of humans. Feel free to reach out and chat with us any time you have a question!

Rated 5 out of 5 stars

Excellent Products, Quality and Opportunities!

I have been buying products from Spoonflower for years and love the quality. Everything is beautiful and the website is very easy to navigate. I love the design challenges as I am a new surface pattern designer and hope to make the top 100 soon!
SIncerely,
Erin Garney
Art_by_erin

November 20, 2025
Unprompted review
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Reply from Spoonflower

Hi Erin! Thank you so much for the review and for being a part of our artist community. Continue to enjoy the design challenges- they can be so fun and inspiring!

Rated 5 out of 5 stars

The wallpaper is gorgeous

The wallpaper is gorgeous. The multiple views for each pattern make choosing/shopping easier, and the variety is phenomenal. I had occasion to consult with the company to make sure that my choice was appropriate for my purpose and received prompt, personal (not AI !) service. Shipping was also great.

November 20, 2025
Unprompted review
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Reply from Spoonflower

So glad you are enjoying your "gorgeous" wallpaper! Feel free to chat with our customer support team any time you are working on a new project. Happy to help!

Rated 5 out of 5 stars

Amazing custom print and customer service

I've been working with a few of the young ladies in customer service who've helped me greatly.

I have 16 separate unique patches that were just photos off of a jacket that was custom made. A friend of mine was on a US Navy aircraft carrier on tour many years ago and everywhere they went a patch was custom made for that stop. I wanted those patches each placed on a separate square so I could make a custom quilt.

I just received those printed squares the other day after working several weeks on trying to figure how to upload them correctly and they came out amazing!

I can't say it enough...don't bother trying to do them yourself or finding someone else. Spoonflower 110% is the place to trust your special and regular fabric designs.

November 16, 2025
Unprompted review
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Reply from Spoonflower

What a unique and special project, Virginia! Thank you for your kind and enthusiastic review. If you have time and can remember, please share photos of your finished quilt with us. We would love to see how it turns out!

Rated 5 out of 5 stars

Quality and Authentic art

Designs are really a quality,I am amazed how beautiful and pure pattern designs are available at spoonflower. Different material quality details are also very specific. Its not like a crowded market flooded with AI designs it's truly pure art. I love it.

November 19, 2025
Unprompted review
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Reply from Spoonflower

We appreciate it, Tatum. We have so many great artists who help make our design library unique. Enjoy!

Rated 1 out of 5 stars

Bad Business....

I ordered Spoonflower fabric in 1/4"rust/white stripe. They sent me fabric in 1/2" bright orange stripe. (I had already ordered the 1/4" fabric in a half yard to be sure it was right, which it was). I asked to return it since it was not what I ordered and was told no returns; no credit; no nothing. I then asked if they could help me by offering to split the difference, moneywise, since I had no use for orange and white fabric. And after a few rounds of customer service emails, they disappeared. IMO they should have taken back the fabric and refunded my money for their mistake. Obviously, I would never order from that company again.

October 15, 2025
Unprompted review
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Reply from Spoonflower

Hello! It looks like our customer support team asked for more information regarding your order and did not receive a reply. I have requested more information and will follow up from there. Thank you!

Rated 5 out of 5 stars

I love making surface patterns to post…

I love making surface patterns to post to Spoonflower. It is easy to use and the people who work there are very helpful and friendly. The interface is easy to use. The fabric swatch I ordered was lovely.

November 19, 2025
Unprompted review
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Reply from Spoonflower

Thank you!

Rated 5 out of 5 stars

The Ultimate Creative Platform for Independent Designers

As a proud Spoonflower artist, I’m grateful for the creative freedom this platform offers. Spoonflower provides an incredible space where artists can truly explore their imagination through a wide range of design types. Their design challenges are one of my favorite parts of the experience as they push me to grow, experiment and connect with a community of fellow creators.

What really stands out is Spoonflower’s commitment to sustainability. Their print-on-demand model reduces waste, and their eco-friendly materials allow me to create responsibly without compromising quality. Spoonflower sets a high standard for custom printing and I’m proud to be part of a platform that values both creativity and quality.

Spoonflower also opens doors for artists. Through the marketplace, I’ve been able to connect with interior designers and I know many artists have even secured licensing deals! Being here allows me to test different styles, learn what resonates with buyers and discover where my niche really lies.

I’m proud to be part of a platform that values creativity, sustainability and quality while empowering artists to grow their careers.

November 19, 2025
Unprompted review
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Reply from Spoonflower

Thank you for the wonderful review! We appreciate the diversity in creativity our artists bring to our site. Our interior design customers are particularly grateful for the customization our artists help provide, for sure. Have a wonderful holiday season!

Rated 5 out of 5 stars

Great platform for designers!

Great platform for designers!
I love that Spoonflower feels active — even if the sales are small, they are steady, unlike on Etsy. I also want to highlight their fast and knowledgeable customer support: they respond quickly and truly help. A very positive experience!

November 19, 2025
Unprompted review
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Reply from Spoonflower

So glad to hear you had a positive experience with us, Amina! Looking forward to seeing what you create next.

Rated 5 out of 5 stars

Great experience with Spoonflower

Great experience with Spoonflower! They could do the print I wanted on the fabric I wanted. Great selection at a reasonable price!!

October 8, 2025
Unprompted review
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Reply from Spoonflower

So glad you were able to find the right fabric for your project, Julie. Happy creating!

Rated 5 out of 5 stars

A great space and their fabrics are superb!

I love that the company is allowing a space for designers to show their creativity and craft.The fabrics are of high quality. They have any type that you need.

Thank you for this amazing space.

November 19, 2025
Unprompted review
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Reply from Spoonflower

Thank you, Saskia! We also love to see the variety of art come to life on our fabrics. Everything is so special and unique!

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