Sportsman's Warehouse, Inc. Reviews 

I would give ZERO stars if available!!!!!
Ordered a gun, added to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska.
BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

Nothing but professionalism and knowledge and experience in the ammo that I was obtaining so all in all they were quick service and treated me well and provided me with the ammo that I needed for my trip thank you sportsman's

There was nothing wrong with the assistance inside the store.
However, we later received an email from the store saying " we'll save our stuff for us"
We never bought anything nor have information to anyone.
It is EXTREMELY creepy to be tracked like that. I won't be returning to the store.

I couldn’t be happier! Purchased a pistol package on Sept. 4th, 2025. I picked local FFL to ship to. Gave Sportsman Fulfillment email address to send for FFL. After you purchase, you will see “contact customer service” They answer right away ! Gun package shipped Sept.8,2025 . Arrived well packaged to my dealer Sept.10th, 2025. NOTE : They are legit but NOT a lot of communication. No address, no phone#.only email. That’s why they can give the better price !
Large warehouse has many in stock items . If you follow the system , you will get your items fast. If you want a GREAT PRICE ! Follow the procedure after you make your purchase. You WILL be contacted right away and be happy ! If you can’t then pay more elsewhere.

Ordered a gift but Sportsman's Warehouse didn't notify me they had insufficient inventory to fulfill the order until a week later. Then they sent me a discount code for a few dollars off a purchase of $50 or more and the product is *still* listed on their website. No thanks- you can keep your measly code, I'll be shopping elsewhere.

If I could give a ZERO, I would. DECEPTION Warehouse is more of a correct name.
Tried to make a purchase of a long gun yesterday, and was led to a REWARD program, that actually opened a Credit Card, unbeknownst to me. Which pulled a Credit report, etc. To top it off, gun was apparently not available for shipping as I originally requested. Will be reporting these people to the BBB. Also don’t bother calling customer service, answered by Mohamed and Company, and they hang up on you. Total s$it show. BEWARE!

I was blocked from their website and I do not have a clue why?? I am living in Ireland so if somebody has a email I can contact I would be grateful.

Looked online for an item I needed, said it was in stock and could pickup next day. Paid for it and the next day drove to town to get it. They said that it was back ordered and would be there in a week. Don’t tell me you have it if you don’t! Then canceled for a refund, that can take 7-10 days. It sure got taken out of my account instantly! Probably not coming back to Sportsman’s for anything anytime soon.

I bought a pair of soccer boots for my son in May and 3 weeks later they were starting to come apart at the seam. I took them back and the response was that my son plays soccer on gravel. I explained to them that my son DOES NOT play on gravel but at school and club soccer. They refused to assist even through these shoes are poor quality and are starting to split. I have 3 sons and buy 3-4 pairs of soccer boots from them every year and have never had this problem before (and my sons' play on the same fields as they have always played). Discovery offers discounts at another service provider so i will be buying my soccer boots from there going forward. Sportsman Warehouse also said they would get back to me in 2-3 days and it has been over a week with no follow up phone call. Very disappointing service.

Ordered a 11.5 US size shoe, dint open the box for couple of days once opened realized they send 11.5 UK and its larger and dint fit the size, so called customer care for return and its a pain to return i need to upload photos of the shoe and then they review it and send the return label if they are satisfied

Tried to buy a eureka solitaire tent applied for their credit card and was supposed to get 15% off this order and also $50 credit on first purchase. Got neither so didn't order it. Call customer service and after 10 minutes told me I only had a few minutes to order it and it was past that. Useless company. Bad customer service. Go elsewhere. Dishonest . Thanks Steve

Sportsman's did not fulfill a order I made, on line, since they had apparently ran out of inventory and were not aware of that prior to making the sale. I checked with the manufacturer and they DID have inventory which I let Sportsman's know but they went the easy route and cancelled the order instead of keeping a customer and completing their obligation to fulfill a order!

I have an FFL license and have been doing gun transfers since 2002 with over a hundred different wholesalers, gun stores, private parties, etc. Sportsmans Warehouse denied me stating that since I don't have a store front, I do transfers from my home, I don't meet their criteria.

I bought socks from them buy one pair at regular price get next pair for a dollar. I bought 8 pairs of darn tough socks at this deal. They sent me 8 pair of socks 3 were correct 5 were wrong so i sent them back had to take pictures of them etc. I just checked out my credit card info they returned my money on the 5 pair of socks that they sent me that were wrong but never sent me the correct socks i ordered so i basically paid regular price for the 3 pair i received never got any for one dollar a pair. Their customer service is no good they acted like they never had any more correct socks i ordered to send me i said no hurry send them to me when u get them but apparently it was eaiser to just send me my money back and charge me reg price for the 3 pair they gut right. Bad experence

I ordered boots that were on sale. Nowhere does it state "clearance", no returns or anything. Just on sale. The boots, although ordered 1 size larger, are still too small. I called per their instructions to return and they claim they are on clearance and therefore cannot be returned. I printed the pages when I ordered, before I called, and after I called. Nowhere does it say "clearance". I contacted them via facebook and they sent me a screen shot they must have altered putting "clearance" above the sale price. You can go to their site right now and it still does not say clearance. I'm not a fan of false advertising or false statements.

Judging from the reviews I'm not the only one with a horrible experience at Sportsman's warehouse, this is by far the worst sporting good store in Missoula employees and managers are soooo lazy, poorly trained and disrespectful this is just the beginning of their problems. I even got the store and department managers involved and both where extremely rude and condescending.
The store manager Andrew was more interested in defending his staff which did not do their job what so ever and just had so many excuse on why... well why they suck. He did nothing to fix the problem. Read the reviews, most people have a similar experience here. This is basically one bad manger covering for another it was actually pretty funny to witness. If you like wasting your time and like being ignored when there are no other customer present at the counter then this is the store for you. Want to waste several hours getting a scope mounted by poorly trained employees then this is the store for you. Want to watch six employees have a conversation in front of you with out helping you then this is the store for you. Do I need to say more, go to a real MT sporting good store like Bobs or Shields and help get rid of this place. Probably lost out on 1500 dollar sale and I'll make sure friends and family don't shop here either its that bad.

If I could have found the gun I purchased from them anywhere else for the price I would not have got it from sportsman's. Their customer service is possibly the worst I've ever experienced from a outdoor supply retailer. I try not to anything from them if I can help it.

I purchased a new crossbow from this company on 10/13/24 for a hunting trip to Michigan. The bolts that came with the bow are pro elite 400 ten point bolts. I asked the store employees if they sold lighted nocks.we went to the area where the nocks were displayed and he showed me the package that fit my bolts. All of my hunting equipment was sent to my brothers house in Michigan so I didn’t have to transport it under the plane. When I got to the hunting grounds and tried to put the new nocks in my bolts they didn’t fit. Even though the package showed that they were for my elite 400 bolts. After returning from my hunting trip and returning to sportsman warehouse with nocks in hand I was told they couldn’t take them back without one of my bolts which I left in Michigan. I asked the employee to look inside the box of the exact bow I bought and pull out a bolt and test it. After he did this and found out it didn’t fit is when I heard the famous words, ‘we can’t take them back.’I am shocked that a person can spend the amount of money I did in this store between a firearm high end bow and hundreds of dollars on other items to find out they won’t take back a $40 item. Bass Pro shop is a couple miles farther away but will get all my business and my friends and family. Word of mouth is very powerful. I actually feel bad for your employees that have to tell customers of your business practices. They are on the front line.

First order and last order at the same time. I placed an online order. Everything seemed good in stock, great price. Got standard confirmation email. The next day I get emails saying some things are out of stock and some items are prepared to ship with tracking information. I check the website and it says they have the item in stock however the price has gone up. That’s odd I think to myself but it’s late call them later. Then I get more emails and cancellations saying inventory issues and here is a $20 off $50 purchase coupon. I check website again and everything is still showing in stock and higher prices. Call customer service to figure out what is going on. They say the website had incorrect pricing information and it wasn’t their fault and I got a coupon. I found this funny so I asked for a manager. I was put on hold and then told the managers were all in a meeting and I would get a call back. I gave them the weekend and Monday to call me back. No call back. Called today Tuesday and asked for a manager was asked to go over everything and leave a call back number just in case we get disconnected again so I did then got hung up on while waiting for a manager. Gave them the entire day to call me back but no call back. Never had a company fail to honor pricing and fail 2 times to call me back. Thanks for nothing! I would advise anyone who is thinking about doing business with them not to they are a bunch of liars. Lied about pricing. Lied about reasons of cancellation.

I ordered a firearm, waited about 3 weeks to come in. Went to pick up up, gave the man my driver's license and CWP, and filled out the questionnaire. The employee with my DL and CWP entered my information wrong in their computer. He entered Do Back Ground Check instead of with CWP. After waiting about 45 minutes, never waited more than 10 minutes, the manager told me the employee entered the information wrong and that's why it's taking so long and it could not be canceled and re entered it correctly. On an email from Sportsmans Warehouse, reason for order cancelation was, "customer changed mind". Was told 5 to 7 days to get refund. What a bunch of BS from Sportsmans Warehouse. Would not recommend.