Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap
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Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... See more
Company replied
Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... See more
Company replied
Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... See more
Company replied
Company details
Information provided by various external sources
We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.
Contact info
Unit 3 Netham View Industrial Park, Netham Road, BS5 9PQ, Bristol, United States
- 0117 325 2470
- marketing@spycameracctv.com
- www.spycameracctv.com
2.9
Average
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as usual
Excellent service as usual, been using Spycam for years great for sales and advice and support, would not go anywhere else.
May 25, 2023
Reply from SpyCameraCCTV
Hi Alan,
Thanks for glowing review, it much appericted.
Let us know if you need anything.
SpyCameraCCTV Team.
Great service
May 18, 2023
Reply from SpyCameraCCTV
Hi Bryan
We always aim to devlery a great service to all our customer, I am glad you are happy with our serivces.
Feel free to contact, if you have any issues.
SpycameraCCTV Team
Zetta Z16 …
Zetta Z16 is a camera for people who are comfortable with computer software as you will need to download serval programmes before you can access the camera's wiget and view any images.
May 8, 2023
Reply from SpyCameraCCTV
Hi Matt,
Sorry you could not get on with our product, we do have some helpful guides on our helpsite, you will need to download the widget to enable you to setup the camera on how you want it to work, it just how the camera works.
Feel free to contact us our helpdesk team, in the contact us sections, there are here to help.
SpycameraCCTV Team.
Reply from SpyCameraCCTV
Hi Doug,
Thanks for the review, It is much appreciated.
SpycameraCCTV Team.
All good equipment works well and opens…
All good equipment works well and opens up a whole new world of the goings on in a swift nest box....
May 8, 2023
Reply from SpyCameraCCTV
Hi Alistair,
Thanks for the review, It much appericated.
Please feel free to email some footage in, if you get some good footage.
SpycameraCCTV Team.
Good price for an obvious quality…
Good price for an obvious quality product. Quick delivery to NI and kept up to date. Recommend
May 2, 2023
Reply from SpyCameraCCTV
Hi Derek,
Thanks for the review, It much appericated.
SpycameraCCTV Team.
Bought a Zetta Z15 from SyCameraCCTV…
Bought a Zetta Z15 from SyCameraCCTV and in May 2023 had an issue with the SD card. My query was dealt with quickly and professionally, and I was up and running in no time.
Would recommend them, and in fact I intend to buy more cameras from them.
May 4, 2023
Unprompted review
Reply from SpyCameraCCTV
Hi There,
Thanks very much for your review, it been much appericated.
Feel free to contact us, if you need anything.
SpycameraCCTV Team.
Amazing customer service -fast
Amazing customer service -fast, informative, dependable and responsive. I love their products and highly recommend them for any of your cctv needs.
April 13, 2023
Excellent product
First of all, the product itself is exactly as described. I have had no issues at all using it. The only reason for the 4 stars, instead of 5, is because I could not locate where to download the control software. Maybe I missed something, but I had to locate on their website through the help section. All other aspects of purchase and product are positive. Would buy from again.
April 11, 2023
Reply from SpyCameraCCTV
Hi Emmet,
Thank for the review.
Apologies, that there were no manual inside the box.
Normally there should be, be we do have all helpful guides on our help site, this would always be the first place to check, if you cannot find what you after, you can always raise a ticket online or drop us an email at help@spycameracctv.com.
Once again thanks for the review.
SpyCameraCCTV Team.
Amazing help setting up a camera
Amazing help setting up a camera
Very happy customer
April 12, 2023
Unprompted review
Reply from SpyCameraCCTV
Hi Andy,
Thanks for the review, we always try our hardest for our customers.
Feel free to contact us, if you have any issues.
SpyCameraCCTV Team
Over 5 years old and still working
I’ve had a Spy Camera system for over 5 years. Excellent system with 24 hour instant play back facilities.
I ordered a new system thinking the old system had ‘passed its sell by date’ due to a blank screen. It hadn’t failed rather my wife had inadvertently unplugged the garden camera. The new unit was accept back without any hassle 5 star firm.
March 26, 2023
Reply from SpyCameraCCTV
Hi Stephen,
No worries at all, these things happen, we are always here to help if you need anything.
Once again thanks for review.
SpyCameraCCTV Team
Reply from SpyCameraCCTV
Hi Dave,
Thanks for the Review, Much appreciated.
SpyCameraCCTV Team
Poor quality and slow and ineffective after sales service.
It arrived promptly, didnt work when plugged in. Emailed service desk who are slow to respond and a week later still no progress.
March 1, 2023
Reply from SpyCameraCCTV
Hi Mark,
Apologies on the delayed response, can you please check your spam folder, as it looks like everytime you contacted us via email, someone has emailed you back, maybe our emails have been going into spam, so there might of been a bit of mix up with the emails going into spam, as we take trust piliot and replying our customer, within the right time frame, very seriously.
I also can see you requested a refund, where we have issues you an RMA to send the items back to us also.
If you feel this reply is not right, please feel free to give me a call on number on our website.
Menh
SpyCameraCCTV Team
good company
great response time, friendly and very heplful and setting up cameras taken care of. very happy, thank you.
March 7, 2023
Reply from SpyCameraCCTV
Hi James,
Thanks for the review, we really appericate it, glad the helpdesk lads, managed to solve your issues, please feel free to raise a ticket online, if you have any issues.
Spy Team.
I bought the reconditioned spy cam for…
I bought the reconditioned spy cam for my car, it doesn’t work. The charger fell apart after taking it out the socket. Total waste of money.
February 23, 2023
Reply from SpyCameraCCTV
Hi Christina,
Apologies with having issues with the charger plug arriving damaged, could you please give me a call on the number on our website, so I can find out exactly what is going on, as it looks like there were no contact from you besides this?
what you should of done, was to go on the website and raise a ticket online and someone from helpdesk would of got in contact, I have checked and there it no emails from you, unless you used another email, so if you can give me call about this, so we can solve this issues for you.
Menh
SpyCameraCCTV Team
Good products and prompt delivery
A range of bird box cameras available making comparison easy, all at competitive prices. Delivery was prompt.
January 30, 2023
EXCELLENT SERVICE
I was very happy with the service I received. My problem was dealt with very efficiently, and I am happy to say my problem has now been sorted out. Thank you SpyCameraCCTV.
January 25, 2023
Unprompted review
Good experience, no issues
Excellent quality product as described; installed and working well. Delivered promptly.
January 28, 2023
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