Don’t waste your money These cameras are rubbish waited 4 wks for delivery, looks cheap and won’t connect to internet, complete waste of money , DONT BUY this crap
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See what reviewers are saying
Ordered 2 cameras and 2 LED lights, but only got one of each. As I am a British expat now living in the Netherlands, and Brexit has kicked in, I now have to pay customs duties (€25) for any orders! R... See more
Company replied
Bought the Gamut 4 camera system, customer support very helpful, kit arrived promptly. One camera was mal functioning, returned free of charge, SpyCamera tested it, found it faulty. They replaced it f... See more
Company replied
Everything went smoothly until the time I wanted to contact them when facing an issue with the recording...tried phoning and emailing...NO answer. When I reached the point that I couldn't use the came... See more
Company replied
Company details
Information provided by various external sources
We offer a comprehensive range of high-quality security solutions to suit any scenario at unbeatable prices. Based in Bristol, we are a leading supplier of CCTV systems and spy cameras for the home and business. We ensure our customers get the best possible service with free support, our superb price match promise and exceptional delivery. With a huge range of solutions, all the way from tiny covert spy cameras to advanced multi-camera CCTV systems, you will find something to suit your need. We are a distributor of Hikvision equipment, the world's largest CCTV supplier, which means we can offer professional equipment at remarkable prices for trade and installers.
Contact info
Unit 3 Netham View Industrial Park, Netham Road, BS5 9PQ, Bristol, United States
- 0117 325 2470
- marketing@spycameracctv.com
- www.spycameracctv.com
2.9
Average
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and advice
Great service and advice. Very quick to respond and very helpful. Thank you
January 20, 2023
Reply from SpyCameraCCTV
Hello Carol, Thank you for leaving us such a nice review. :)
Prompt response and fast delivery
Prompt response and fast delivery, product as described
January 19, 2023
Reply from SpyCameraCCTV
Hi Chris, Glad we got it on time for you! :)
Having bought from here a few times…
Having bought from here a few times beforehand always great customer service excellent knowledge and really helpful staff. i found the prices to be competitive I will not use any other company for my cctv needs.
The customer technical team are 1st rate really patient going through the technical side and explaining everything. 👍👍👍
January 5, 2023
Unprompted review
Reply from SpyCameraCCTV
Hello Simon, Great to hear our tech team sorted this out for you. :)
Quick efficient service and excellent…
Quick efficient service and excellent product ...
December 28, 2022
Reply from SpyCameraCCTV
So glad to hear this Caroline, I'll let the team know. :)
Great support from technical support
Great support from technical support, nothing was too much trouble!
December 15, 2022
Unprompted review
Reply from SpyCameraCCTV
Hello Daniel, great to hear that they did well. we've relayed this info back to our helpdesk team.
Excellent customer service and great product
I have recently received help both via email and phone to set up a wired bird box camera. I have read a few bad reviews about the service they have received. I wanted to express my personal view on the service I received to set up my camera. It is fair to say that although I can use a computer, I am not tech savvy when it comes to unfamiliar equipment. Yes I did come across a problem with a specific part of the set up regarding receiving notifications when the camera was triggered by movement in the bird box. I received prompt clear responses initially via email and then pre arranged phone calls to resolve the issues. I always felt confident in the person I was dealing with and was always given clear instructions on what needed to be done to resolve issue and everything was dealt with in a timely manor. Overall I received an excellent service and would not hesitate to use this company again. The product I received was also of good quality
December 15, 2022
Unprompted review
Reply from SpyCameraCCTV
This is wonderful to hear we instil confidence from our staff, if you need any further assistance, please let us know :)
Many Thanks.
Great product
Arrived quickly despite the awful postal service at the moment. Great product. Very happy with ease of setup, ease of use and quality of playback. Customer service very informative prior to sale.
December 10, 2022
Reply from SpyCameraCCTV
Hello Danella
Happy the setup went okay and glad that customer services could provide the best service we could. :)
Wireless CCTV kit: Well packaged and delivered quick
Well packaged and delivered quick. Easy to install, clear instructions, clear pictures and works perfectly on our home. It's been working perfectly for several weeks now so very pleased. Thank you.
November 13, 2022
Pleased with the PSU
Pleased with the PSU, the unit arrived a bit late, but was down to the Post Office dispute.
December 2, 2022
When and if my order turns up I will…
When and if my order turns up I will change my review, possibly a Royal Mail issue as I ordered 8 days ago and still not received
Very frustrating
December 5, 2022
Reply from SpyCameraCCTV
Thank you for reviewing us.
We are currently experiencing a delayed delivery; couriers are presently extremely busy during this Christmas period this time of year they are currently experiencing a back log.
We’re also expecting delays in this month from the industrial action by Royal Mail which will cause further delays unfortunately.
https://www.royalmail.com/latest-news
We are very sorry for this inconvenience, we appreciate your patience with this issue we’re dealing with at the moment.
I've popped you an email, If there is any other questions or if there is anything else I can do for you, please let me know.
Kind regards,
Customer Services.
Password reset - excellent and immediate attention
I had lost my password for the DVR that comes as part of a bird box camera recorder kit. They were able to resolve the problem in a very short space of time. In fact, once I had raised a ticket in accordance with the instructions in their first reply to my email, the attention was practically immediate.
November 4, 2022
Unprompted review
Disappointment
The camera delivered was not the one I ordered, also I had a lot of trouble downloading the App from the web site to set up the camera and view the images. The recommended card formatting for the sd card is now not available.
November 1, 2022
Excellent service and fast delivery
October 14, 2022
Web site was quick and easy to use
Web site was quick and easy to use
Item was despatched and received quickly
October 11, 2022
Great team always helpful.
Great team always helpful.
My go to for cctv
October 18, 2022
Unprompted review
Amazing!the ordering was so simple and…
Amazing!the ordering was so simple and delivery within two days I couldn’t believe it.
October 11, 2022
The Customer Service is FANTASTIC
The Customer Service is FANTASTIC
Very HAPPY with Spy Camera
The link they sent me, on to connect the WiFi, I am thinking of ordering another Law
mate, when I receive the Refund.
Please change my Sir Name to MAHONEY, NOT MAHONEUY THIS IS INCORRECT
October 12, 2022
Reply from SpyCameraCCTV
Thank you for leaving us a review :)
Very fast delivery
Very fast delivery. Very helpful and knowledgeable staff. Would highly recommend
October 10, 2022
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