I keep receiving promotion and discount messages and surprisingly when I head down to the carwash I find out non of them applies to the specific service I am after. such a sham.
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See what reviewers are saying
Paid for full detail which includes a "Clay bar treatment to remove surface containments" "liquid wax polish". Car paint had smears all over it and surface marks that had clearly not received any "cla... See more
Company replied
Took my car for platinum car wash today at miranda. Smudges in place of exterior and detail inside was below par. Parts not vacuumed, surfaces not wiped down properly. Never going back, 3rd time and o... See more
Company replied
Used to be excellent but now want extras everytime. Quality of work has also decreased, last time windscreen was extremely dirty on the inside when car was picked up. Long time customer will be looki... See more
Company replied
Company details
Information provided by various external sources
Star Car Wash is a family-owned, private company that operates within an atmosphere of determination and innovation. Star has attracted the best people from all over the Car Wash industry, resulting in a fast growing and quality focused organisation, with a reputation for being customer driven. Star Car Wash (Star) is the largest operator of premium hand car wash and valet services within the car parks of major shopping centres in Australia. Established in 2003, Star now operates over 100 car wash and valet locations around Australia. Star Car Wash is designed to make washing your car an affordable and convenient experience whether at one of our Cafe sites or at our conveniently located Shopping Centre car park facilities. All our locations live up to the same Star Car Wash quality. At Star Car Wash we run an exciting loyalty program, membership is free and easy to join.
Contact info
Unit 43, 34-36 Ralph Street, 2015, Alexandria, Australia
- 02 970 074 209
- info@starcarwash.com.au
- www.starcarwash.com.au
1.6
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Just moved to Mackay
Just moved to Mackay.
First time with Star. My car was very clean and have to say better job than i have had on the Gold coast over the years.
Will be returning and highly recommend them .
July 31, 2020
Unprompted review
Reply from Star Car Wash
Thanks Luisa , look forward to seeing you again.
The car looks brand new
They did a terrific job. The interior of my car looks brand new.
July 31, 2020
Unprompted review
Reply from Star Car Wash
Perfect Jeff - look forward to seeing you back
Great service
Great service, car looks amazing. Wouldn’t go anywhere else
July 31, 2020
Unprompted review
Reply from Star Car Wash
Thanks Karen
Good rapport with the team and vehicle…
Good rapport with the team and vehicle ready when promised
July 31, 2020
Unprompted review
Reply from Star Car Wash
Super., good to hear
Friendly service and a great job 👍
July 30, 2020
Unprompted review
Reply from Star Car Wash
Thanks so much Maria
Reply from Star Car Wash
Super !
Canberra outlet centre team is awesome .
My interior in my car was full of dog hair and dirt the guys at the Canberra outlet centre star car wash did a awesome job, were very polite ,I will definitely go back there next time .
July 29, 2020
Unprompted review
Reply from Star Car Wash
Thanks will let the guys at COC know . Appreciate it
Fab service!
Fab service!! Well priced!! Very hardworking team with a fantastic leader! I have few other car washes in my area but i go for extra miles to get the car wash done from here. This keeps the car clean & shinny for longer than other washes. There is a less waiting time and people are friendly too. They pay full attention to theire job and makes your car ready within few minutes. Well done guys.
July 29, 2020
Unprompted review
Reply from Star Car Wash
Thanks Sahil for leaving such positive feedback.
Second time I’ve used Star at…
Second time I’ve used Star at Campbelltown Mall, and my very grubby cars have come back outstandingly clean. Only car wash I will use.
July 29, 2020
Unprompted review
Reply from Star Car Wash
Thanks Renata. Great feedback
The team were great
The team were great! Helped me
Pick a package that suited my needs at a great price 10/10 service. My car looks so clean!
July 28, 2020
Unprompted review
Reply from Star Car Wash
Thanks Paige
Always friendly and efficient
Always friendly, efficient staff. When we agree a time for the car to be ready it is always ready by that time. Always do a perfect job too.
July 25, 2020
Unprompted review
Reply from Star Car Wash
Thanks Kevin , nice feedback
Amazing
Amazing! The price is SO cheap for what you get.. my car looks like it has been detailed. Very impressed!
July 25, 2020
Unprompted review
Reply from Star Car Wash
Thanks Tamika
Great people who know their job
The staff understood my requirements for a difficult task and carried out exactly as requested.
July 24, 2020
Unprompted review
Reply from Star Car Wash
Woe , perfect David. Thanks
Reply from Star Car Wash
Thank-you Cassandra
Best Car Wash and Clean Ever
Best car wash and clean I have had. They even cleaned the tyres and plastic edging. Staff were very helpful and courteous. Top marks.
July 23, 2020
Unprompted review
Reply from Star Car Wash
Thank-you Mazza
They have done a fantastic job and I can't complain . They are lovely guys that cleaned my car and i was so happy with them so thank you so very much
The guys have done a fantastic on my my and I can't fault the job that they done on my car very happy .
Much better job than they car wash at Bentley .
I will be back
July 21, 2020
Unprompted review
Reply from Star Car Wash
Thanks Cheral , much appreciated.
Car was impeccably washed and cleaned…
Car was impeccably washed and cleaned inside and out. Support Chadstone STAR CAR WASH as they are doing it really tough during COVID19 LOCKDOWN
July 20, 2020
Unprompted review
Reply from Star Car Wash
Thanks Katy , really appreciate your support. We will be back in full swing when Covid is dead.
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