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Review summary

Created with AI, based on recent reviews

Evaluating 22 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their functionality and ease of use. Many people appreciate the thoughtful design and how well these items perform their intended tasks, making daily routines more efficient and enjoyable. However, some customers were not happy with the quality of certain products, particularly pans and peelers, noting issues like warping, loss of non-stick properties, or breakage after limited use. A few other people also felt that some electric appliances did not meet expectations, such as blenders struggling with ice or grills drying out food.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise specific items... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise products like the Starfrit 5 Speed hand... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the size of the Grill and Panini press. Just dont like there is no way to turn it on or off. Once you plug it in, it stays on until you unplug it. I don't feel safe leaving it. So you really ha... See more

Rated 5 out of 5 stars

I wrote the below in quotes yesterday. I left them a message on their answering machine. This morning I got a phonecall, they apologized for the inconvenience and gave me an email option to submit my... See more

Rated 5 out of 5 stars

Bought a smoothie maker/blender. A bit hard to figure out why it wasn’t working but then did figure it out

Rated 5 out of 5 stars

Hello I just got Starfrit Rice cooker today and I am looking forward to cooking good rice for a change. I was cooking rice in an ordinary pot and the rice turned out soggy. I hate wasting food especia... See more


3.9

Great

TrustScore 4 out of 5

144 reviews

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Rated 1 out of 5 stars

Customer service is horrible for their…

Customer service is horrible for their warranty dept. 3 months saying they would replace. Then no accused us of using abrasive chemicals dropping them and using a fork. We hand wash with sensitive soap , and silicone utensils . Lids warped. Just a bad batch cost $400. No one would call me back and correspondence was robotic. Shame on them for offering a warranty so people choose them and not honouring and insulting the consumer .

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Starfrit Sandwich Maker

Starfrit Sandwich Maker
I bought the starfrit electric sandwich maker. It’s is absolutely amazing for two people. It makes two sandwiches at once. No more using a fry pan, flipping bread over. It’s done in minutes. And I got it on sale, another bonus

January 11, 2024
Unprompted review
Rated 4 out of 5 stars

3rd times a charm

This was the third air fryer we bought the previous two were not Starfrit but they were noisy from fan speed and steel vibrating against itself.
The Starfrit we bought is the air fryer convection oven dual fan 12”XL 1700 watt model. I love how much more quieter this air fryer (even with the fans on high) is compared to the other two we bought. After getting it all set up and cleaned I test drove this with some chicken nuggets and fries. I used the fries preset which sets the unit to 450 and 15 min. I had to shut the unit off with 4 min left as my food was starting to burn which is normal when reading the instructions as it says small portions may require less time. Food was really good, crispy on the outside and tender on the inside.I also like the glass doors for cooking viewing and the light which has an auto off feature. The only down fall is the exhaust at the back. The exhaust is directed up and where this unit sits we have to pull it out to the front of the counter due to when it site back on the counter the heat discharges under the upper cabinets which heats them up and over time making me concerned about warping. Perhaps a side discharge in future models??
To sum up it up I recommend this air fryer from Sarfrit. I only used this once before this review but the quiet feature is really nice.

December 3, 2023
Unprompted review
Rated 4 out of 5 stars

Been using Starfrit for years

Been using a apple peeler for years works great. Now I have a electric knife to use for years to come. I have used a mandolin and given as gifts also. Never had any break. Starfrit is worth the money.

October 4, 2023
Unprompted review
Rated 4 out of 5 stars

I used to think StarFrit was a cheaper…

I used to think StarFrit was a cheaper brand of products, not any more! I have the Spiralizer as well as I just purchased the starfrit Elecrtic Chopper…I wouldn’t be without it! I love it for eggs for egg salad as well as tuna, salmon etc. Chops my walnuts for cakes also

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

I been searching breadmaker and found…

Ibeen searching breadmaker and found exactly what I wanted and at the right price been making bread for quite a while but never thought they had it in Stafrit I always buy from that brand because its a great product and not too heavy so I thought id get the breadmaker whichis a nice stainless steel to match my other appliancees

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

I am not happy with customer service…

I am not happy with customer service recently and after numerous emails back and forth they have concluded that even though they sent me the wrong pan to replace my frying pan and said they made an exception for me because my original frying pan was no longer covered by the warranty, that they will not send me the right frying pan. My original frying pan that was warped was a heritage Artisan Frying pan that had a lifetime warranty against warping. I still have the original packaging from this frying pan that clearly states “lifetime warranty against warping” and I sent them a picture showing this so for them to say that it was no longer covered under warranty is false advertising. They then said that where a product is DISCONTINUED or OUT OF STOCK, they (customer service) will replace with an equivalent item in material and size that is as close as possible to the original item, at the discretion of customer service. The Rock by starfrit "one pot" that they sent me is nothing like the FRYING pan I had that WARPED under WARRANTY. The Rock One Pot has deep sides for stirring and is useless for sliding eggs onto a plate because it is not curved like a frying pan. I asked them to replace my FRYING pan with another frying pan and I would send the other one back to them at their expense and they refused to do this. Their website shows The Rock Classic 12.5" (32cm) Fry Pan with no lid and with a helper handle which is similar to what I had and they said as a goodwill gesture they would give me a special promo code of 30% discount to purchase a different pan so why can they not send that to me as my WARRANTY replacement?? All I wanted was a warranty replacement frying pan that I can fry eggs in, similar to what I had before. I do not think that is too much to ask for. This is a multi billion dollar company that does not care about honoring their warranty with a like for like replacement. I would give them zero stars if I could.

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely not worth the money after…

Absolutely not worth the money after about two months it finally ate the rubber seal's it's going to the garbage bin today just taking up space in the kitchen if you're going to buy a mixer buy a good name brand!

June 11, 2023
Unprompted review

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