Stark Heating & Gas Ltd Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the professional staff for their punctuality, friendly attitude, and consistently tidy work environment during installations. The engineers always take the time to explain every step clearly, ensuring complete transparency and maintaining great communication throughout the process. A few other people also felt that the pricing offered for yearly maintenance and emergency callouts is very competitive and reasonable. Consumers frequently highlight the exceptionally fast and efficient response time when handling urgent boiler breakdowns and system repairs. Reviewers consistently note that scheduling appointments is straightforward, and the team always arrives fully prepared to complete the work smoothly.

What people talk about most

Service

People report positive experiences with service, highlighting punctual arrivals, clear communication, and... See more

Staff

Reviewers mention deep satisfaction with the staff, frequently highlighting their punctuality, efficiency,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the outstanding communication... See more

Price

Clients share satisfaction regarding the price, highlighting competitive and reasonable rates for services... See more

Quality

Customers had great satisfaction with quality, frequently praising the excellent workmanship and top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Cour... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish an absolute…

From start to finish an absolute pleasure to deal with👍
1st contact with nicola in office,booked a visit for Garry and Ryan to survey job and requirements..step one completed
Quote to me for works received quickly..no chasing or long delays..accepted by myself and works scheduled by Nicola in office who kept me informed with reminder prior to works and also a message to say lads were 10 minutes away on day of works…great communication
Garry and Ryan appeared on the dot,house fully protected by dust sheets and carpet protectors..worked hard in a not see easy location to install new boiler ,pipe work,flue and hiveetc..all with a smile and constant communication throughout day,not one speck of dust or mess left,great service from first call to job completion
Great price
I would advise anyone to use this super organised professional company,don’t become an invisible customer to a huge faceless company..keep you job local and support this great family company…100% happy to recommend …another happy customer to add to there long list
Mike

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Garry came to service our boiler and…

Garry came to service our boiler and complete an inspection recently. Garry kept me informed of anything he was changing (or reason not required) throughout his visit. He arrived promptly and completed the boiler service and general system checks all with a smile and a good bit of banter!
Would highly recommend!!!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

Informed when the service was due then arranged turned up on time with text reminder job completed no issues friendly service clean tidy and a great price would highly recommend this company will use them again great team

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Installation Of New Boiler

Garry and Ryan installed new boiler from start to finish extremely professional, have great knowledge and experience, customer focused and very friendly. Giving complete details of installation from start to finish being very clear and precise.
Very respectful to your property.
Garry Ryan and Nicola are a very strong team excellent communication skills ensuring that the customer needs are met.
Would highly recommend very professional company they excel in customer satisfaction.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Professional business

As always, we've had a great experience when hiring Stark heating & gas. Since the first communication requesting a visit, they are very professional and accommodating in every communication that follows. They are definitely in my list of trustworthy contacts for any job that I need done in my property, and therefore I highly recommend their services.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Gary Stark installation and servicing.

Gary Stark installed our boiler a couple of years and done an excellent clean job. He has been back for an annual service the last two years and done thorough checks on the heating system. Very professional service by a very professional company and I feel comfortable that my heating system is in good working order.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gary and Ryan are an amazing team

Gary and Ryan are an amazing team , well informed advising all aspects of the service, providing photographs of work done. Amazing customer service keeping you updated of expected times of arrival. 💯 pc recommend stark a local valued gas services to all requirements!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, kept up to date with the job. I'm a repeat customer as their service is excellent.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I contacted Stark Heating after my boiler started singing a whale song!!!

I contacted Stark Heating after my boiler started making my a funny whining noise. Garry and his Son came out and had a look at it quickly. I was very impressed with Garry’s knowledge and honesty. I was given a couple of options and quotes with full breakdown of costs for transparency. I have booked them in next month to carry out the repairs required.

Great service, would highly recommend.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

No1 gas maintenance man

Gary and ryan turned up on time,explained in detail what he was doing and what problem was.fixed problem and tidied up any mess ,which he had,ive used gary and ryan for all house radiators fitted and would definately use again,thanks again.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly reccomend!!!

Highly reccomend. Very professional and respectful of the house while undertaking the work, found a solution to meet our budget and went above and beyond expectations. Had no troubles since install. New boiler is working a treat, house feels brand new.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Another First class service

Second time we’ve had work carried out by Garry & his son. Garry explained everything that he was doing before and after and in a way that we could/would understand. Provided pictures as work was being carried out. Overall fabulous professional work and excellent customer service. Would not hesitate to recommend! Thank you again Garry & son.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Garry was very prompt and we received…

Garry was very prompt and we received regular communication prior to the appt scheduled. He also explained everything well and we received detailed email information about the service carried out. A new central heating wireless control was required and he was able to discuss different options to suit our budget. Overall very pleased with the service provided.

January 30, 2026
Unprompted review

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