Stark Heating & Gas Ltd Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the professional staff for their punctuality, friendly attitude, and consistently tidy work environment during installations. The engineers always take the time to explain every step clearly, ensuring complete transparency and maintaining great communication throughout the process. A few other people also felt that the pricing offered for yearly maintenance and emergency callouts is very competitive and reasonable. Consumers frequently highlight the exceptionally fast and efficient response time when handling urgent boiler breakdowns and system repairs. Reviewers consistently note that scheduling appointments is straightforward, and the team always arrives fully prepared to complete the work smoothly.

What people talk about most

Service

People report positive experiences with service, highlighting punctual arrivals, clear communication, and... See more

Staff

Reviewers mention deep satisfaction with the staff, frequently highlighting their punctuality, efficiency,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the outstanding communication... See more

Price

Clients share satisfaction regarding the price, highlighting competitive and reasonable rates for services... See more

Quality

Customers had great satisfaction with quality, frequently praising the excellent workmanship and top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Cour... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend

From the initial contact on the phone, to the completion of the job, Garry and his team were very professional, explaining all that was to be done very clearly with the costs similarly explained. He was very personable in the house and easy to communicate with. Highly recommend Stark Heating and Gas Ltd.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Can highly recommend Stark Heating

Can highly recommend Stark Heating. Garry and his son are professional, clean and friendly. This is our second year having our boiler, and gas fire serviced. We also got them to power flush our heating system last year,again another fabulous job. Wish we had heard of them sooner

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Garry!

Amazing service from Garry. Got our boiler serviced and gas hob removed. Super friendly, willing to answer any questions and always explains what work has been completed. Highly Recommend!!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Stark Heating…

I would highly recommend Stark Heating & Gas. Garry recently carried out work for us and the whole experience was excellent from start to finish. He is reliable, professional, friendly, and clearly takes a great deal of pride in his work. Nothing is ever too much trouble, and he always takes the time to explain everything clearly and make sure the job is completed to a very high standard.

It is hard to find someone so trustworthy, punctual, and knowledgeable these days, and we would not hesitate to use him again in the future. If you are looking for honest advice, quality work, and excellent customer service, I would definitely recommend Stark Heating & Gas.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

First class service as per normal.

First class service as per normal.
I have been a Stark Heating and Gas client for 4 years and would not think of going anywhere else such is the reliability and friendliness of this company.
I would not hesitate to recommend Stark Heating and Gas to any potential customers looking for a reliable and trustworthy company.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Stark Heating & gas are a very reliable & professional company.
First class service & would recommend them to family & friends
Thank you
Gary & family

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Service and call out!

We have used Stark Heating & Gas since we moved into our house back in 2021. Garry and the team are superb. Our experience has been amazing, always efficient and gets the job done. Garry always explains what needs done and why etc. He is friendly and very approachable. We had to phone him for a call out last month due to us having no hot water and he got us back up and running in no time. Would highly recommend Stark Heating & Gas to anyone!! Thanks so much guys. Keep up the good work.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication beforehand. Arrived punctual. Very polite, thorough and clear on process, recommendations and work undertaken.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, competitive service

Gary was booked for a boiler service. He was on time, carried out the work professionally and left the area clean and today. He also pointed out some faults with boiler, which he took time to point out and explain to me, which will need attention. He provided a very reasonable quote to have the defects rectified. A very good service from a local, independent company.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Best heating company in West Lothian

I had a new radiator fitted by Gary & Ryan and I cannot rate them highly enough . Gary measured my room and told me what output I’d need and then provided a quote once I’d chosen what I wanted. I was kept up to date throughout with a courtesy message before they arrived and a reminder the day before. Their work is top quality. They were so tidy and kept me informed throughout the job. I’m absolutely delighted and cannot rate Stark Heating highly enough .

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

My boiler broke down Thursday

My boiler broke down Thursday, called Stark heating who managed to get the part and attended on Friday and got my boiler back up and running. Garry has serviced my boiler for several years now and I would highly recommend for both services and repairs.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding - Great workmanship, great communication, before, during and after the job. Good honest and trustworthy. I can't emphasise how much I'd recommend having Garry and Ryan do work for you. Truly different class.

March 3, 2026
Unprompted review

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