Stark Heating & Gas Ltd Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the truly exceptional quality of work delivered by the skilled team. Customers frequently praise the heating engineers for being extremely professional, friendly, and knowledgeable, ensuring that every home visit remains pleasant, reassuring, and completely stress-free from beginning to end. Some reviewers were happy with the prompt repairs, efficient problem diagnosis, and highly competitive pricing provided during urgent call-outs and routine annual boiler services. Consumer feedback also emphasizes impeccably clean work practices, transparent cost breakdowns, and outstanding communication regarding precise appointment times throughout every single heating installation project.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers are consistently punctual, efficient,... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, punctuality, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting first-class communication and... See more

Price

Customers had positive experiences with price, consistently highlighting competitive and reasonable costs for... See more

Quality

Clients share positive opinions on quality, highlighting excellent workmanship and top standards. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Cour... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler Service

Garry has been doing my boiler services for a few years now and i can't rate Stark Heating & Gas highly enough. He is reliable, professional, friendly and takes a great deal of pride in his work.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We have used Stark Heating & Gas for many years. Their communication is excellent before and during the visit. They explain what they will do, their findings and if any work needs done. They communicate well about arrival times. They are friendly, knowledgeable and very tidy.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, professional service. I would recommend to anyone looking for a reliable service in boiler installation and maintenance.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Had a new boiler and radiators fitted by Stark Heating & Gas Ltd. No disruption to the house, Gary & Ryan were super, turned up at the times specified, and when finished left no mess at all. You'd never know they'd been here.
Would highly recommend to anyone who asks me to get this company to do your heating/gas work

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional aftercare

We had a new boiler installed by Stark Heating & Gas Ltd back in January, and the whole installation process was smooth and stress-free.

On the day we were moving out after selling our house, I noticed what appeared to be an issue with the relay. Despite the timing, the team fitted us in for the next business day, worked around the fact that we were no longer living at the property, and resolved the issue quickly. It was covered under warranty, so there was no charge.

Excellent customer service from start to finish. It's reassuring to know they stand behind their work, and I wouldn't hesitate to recommend them.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Minor Boiler issue

We've been using Stark Heating & Gas for several years now, and the service from Garry and Ryan has always been outstanding. They are consistently punctual, professional, and provide first-class workmanship on every visit.

We recently experienced a minor issue with our boiler, and despite having a busy schedule, Garry was more than happy to fit us in and quickly resolve the problem. His commitment to customer service and willingness to help are greatly appreciated.

I would highly recommend Stark Heating & Gas to anyone looking for reliable, professional, and high-quality heating and gas services.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from Garry

Garry, as always, was brilliant on his visit to repair my boiler. He turned up on time, was prepared for the job and got to work straight away. He is knowledgeable and very professional. He repaired the issue within 1 hour at an excellent price and has followed up days after to ensure everything is still good.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Stark Heating

Garry and Ryan fitted my new boiler 5 years ago and have continued to service it every year since. The service has continued to be excellent . and very efficient . Would 100% recommend Garry and Ryan

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish! Garry managed to fit us in really quickly to help with a broken boiler. His work was excellent and there was very little disruption or mess

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gary relocated and fitted a brand new…

Gary relocated and fitted a brand new boiler just over a year ago and has just completed the annual service. Gary is so friendly and approachable, very knowledgeable, takes great care in explaining everything and providing ample opportunity for questions. Gary and his team are very reliable and communication prior to visits has been impeccable. I cannot recommend this company enough

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Garry was very punctual and very clean while working. He took the time to explain in depth what the issue was, most likely cause and how likely the issue is to re-occur. He also suggested several options to stop the problem happening again with cost breakdowns.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Stark Heating - phenomenal

The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Courteous and would most certainly recommend them. I left Scottish Gas and moved over to Stark Heating - they truly care about delivery and customer satisfaction

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Stark Heating and Gas are an excellent…

Stark Heating and Gas are an excellent company who I recommend unreservedly.I having trusted them with my gas boiler service for a number of years plus recommending them to my son who also has used their company for a number of years.

Gary and son are very reliable, friendly, and approachable explaining any questions or recommendations in a clear understandable manner.

The company provide a competitively priced service which anyone using them will be extremely happy with.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, very reliable more likely to be a little early than late. Polite, professional, honest and friendly.
I would recommend them to anyone, very knowledgable, great job and reasonably priced.

May 29, 2026
Unprompted review

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