Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.
Contact info
13 West End, EH55 8EH, West Calder, United Kingdom
- 01506 243550
- enquiries@starkheatingandgas.com
- www.starkheatingandgas.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boiler Service
Garry has been doing my boiler services for a few years now and i can't rate Stark Heating & Gas highly enough. He is reliable, professional, friendly and takes a great deal of pride in his work.
Excellent service
Excellent service. We have used Stark Heating & Gas for many years. Their communication is excellent before and during the visit. They explain what they will do, their findings and if any work needs done. They communicate well about arrival times. They are friendly, knowledgeable and very tidy.
As always on time
As always on time, friendly and professional for my annual boiler service. Thank you Ryan and Garry
Very efficient
Very efficient, professional service. I would recommend to anyone looking for a reliable service in boiler installation and maintenance.
Fantastic Company
Had a new boiler and radiators fitted by Stark Heating & Gas Ltd. No disruption to the house, Gary & Ryan were super, turned up at the times specified, and when finished left no mess at all. You'd never know they'd been here.
Would highly recommend to anyone who asks me to get this company to do your heating/gas work
Exceptional aftercare
We had a new boiler installed by Stark Heating & Gas Ltd back in January, and the whole installation process was smooth and stress-free.
On the day we were moving out after selling our house, I noticed what appeared to be an issue with the relay. Despite the timing, the team fitted us in for the next business day, worked around the fact that we were no longer living at the property, and resolved the issue quickly. It was covered under warranty, so there was no charge.
Excellent customer service from start to finish. It's reassuring to know they stand behind their work, and I wouldn't hesitate to recommend them.
Gary and Ryan do a great job
Gary and Ryan do a great job. They are always prompt and explain everything they do.
Minor Boiler issue
We've been using Stark Heating & Gas for several years now, and the service from Garry and Ryan has always been outstanding. They are consistently punctual, professional, and provide first-class workmanship on every visit.
We recently experienced a minor issue with our boiler, and despite having a busy schedule, Garry was more than happy to fit us in and quickly resolve the problem. His commitment to customer service and willingness to help are greatly appreciated.
I would highly recommend Stark Heating & Gas to anyone looking for reliable, professional, and high-quality heating and gas services.
Excellent support from Garry
Garry, as always, was brilliant on his visit to repair my boiler. He turned up on time, was prepared for the job and got to work straight away. He is knowledgeable and very professional. He repaired the issue within 1 hour at an excellent price and has followed up days after to ensure everything is still good.
Excellent service came on time with a…
Excellent service came on time with a smile extremely clean and tidy and no hidden costs would recommend Stark Gas to everyone brilliant
Stark Heating
Garry and Ryan fitted my new boiler 5 years ago and have continued to service it every year since. The service has continued to be excellent . and very efficient . Would 100% recommend Garry and Ryan
Excellent experience
Excellent experience from start to finish! Garry managed to fit us in really quickly to help with a broken boiler. His work was excellent and there was very little disruption or mess
Gary relocated and fitted a brand new…
Gary relocated and fitted a brand new boiler just over a year ago and has just completed the annual service. Gary is so friendly and approachable, very knowledgeable, takes great care in explaining everything and providing ample opportunity for questions. Gary and his team are very reliable and communication prior to visits has been impeccable. I cannot recommend this company enough
Great service from Garry & his team
Great service from Garry & his team, on time & very clean & tidy.
Excellent service
Garry was very punctual and very clean while working. He took the time to explain in depth what the issue was, most likely cause and how likely the issue is to re-occur. He also suggested several options to stop the problem happening again with cost breakdowns.
Stark Heating - phenomenal
The service delivered by Stark Heating was phenomenal. They arrived when they said they would arrive, kept me fully up to date during there visit. No mess, great job completed in the timescale. Courteous and would most certainly recommend them. I left Scottish Gas and moved over to Stark Heating - they truly care about delivery and customer satisfaction
Stark Heating and Gas are an excellent…
Stark Heating and Gas are an excellent company who I recommend unreservedly.I having trusted them with my gas boiler service for a number of years plus recommending them to my son who also has used their company for a number of years.
Gary and son are very reliable, friendly, and approachable explaining any questions or recommendations in a clear understandable manner.
The company provide a competitively priced service which anyone using them will be extremely happy with.
Great customer service
Great customer service, very reliable more likely to be a little early than late. Polite, professional, honest and friendly.
I would recommend them to anyone, very knowledgable, great job and reasonably priced.
Wouldn't have anyone else taking care…
Wouldn't have anyone else taking care of our boiler every year. Highly recommend this family run business. I received messages keeping me up to date of planned arrival time which is great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







