www.statuscarcare.com Reviews 1,647

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting that products arrive quickly, are well-packaged, and often include tracking updates. Many people appreciate the competitive pricing, finding that the company offers some of the best deals on the market, especially for popular car care products. The quality of the products themselves is also consistently praised, with consumers expressing satisfaction with their effectiveness and results. However, some customers experienced issues with their orders, including damaged items upon arrival or packages that went missing. A few other people also felt that delivery information was sometimes lacking or that there were unexpected delays in receiving their items.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency.... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that products are competitively... See more

Product

Consumers generally express satisfaction with the products, often highlighting their quality and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising the... See more

Service

People report positive experiences with service. Many customers praise the great and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have three cars in our household and I have ordered from this company many times now, buying everything from Autoglym car shampoo, anti freeze and wax to Ad Blue and they have always delivered exact... See more

Rated 5 out of 5 stars

Easy to use website. I have used Autoglym products for a number of years, and their car shampoo with conditioner is excellent and makes washing the car so easy, with brilliant results and shine. St... See more

Rated 5 out of 5 stars

Item arrived quickly in perfect condition (packaged in cardboard box with brown paper scrunched up around it). I'm yet to use the item, but the service from statuscare was great and the price better t... See more

Rated 5 out of 5 stars

I purchased 3 items from this company, but one of them arrived with damage! However status care sorted the problem with a replacement being sent out over next few days. Their communication was also on... See more


Company details

  1. Car Accessories Store

Written by the company

Status Car Care is a trusted supplier of high‑quality automotive and workshop essentials, serving both everyday drivers and professional tradespeople. Our range goes far beyond cleaning products, offering everything from AdBlue and premium engine oils to van‑lining carpet, rubber flooring, and a curated selection of vehicle care solutions. We focus on delivering reliable products, competitive pricing, and a smooth customer experience from order to delivery. Whether you're maintaining a personal vehicle, managing a fleet, or outfitting a work van, we provide durable, industry‑standard products designed to perform. Customers choose Status Car Care for our commitment to quality, fast dispatch, and honest service. We take pride in being a dependable partner for motorists, detailers, and trades professionals who expect consistency and value.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Appalling slow service’. Won’t use again.

Appalling slow service’ it took 3 days from my order for it to be “Ready for despatch” . In this day and age where Amazon can deliver the next day it is unacceptable for delivery to take 6 days. I will never use SCC again.

March 18, 2025
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com


Thanks for your review. We can see that your order was delivered on March 24th. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@statuscarcare.co.uk, we’re here to help.

Rated 3 out of 5 stars

i ordered 2 5litre cans of ducks back…

i ordered 2 5litre cans of ducks back rich cedar fence paint they both arrived but when i opened the box both tins were taped up around the lid and both had leaked paint they were both in plastic bags aswell so dont think i will be orddering again

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Best Service

I have received such really, really amazing service. I emailed the customer service and received a reply on the same day with genuine care and help to get my item to me on time. This is so rare to be able to deal with a decent company that I happy to speak directly with their customers and not have a chat bot etc. Well Done Status Car Care - please do not change anything. I will come back again and again. THANK YOU for giving amazing service.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received; exceptional prices with exceptional communications and super speedy delivery with in 24 hours of ordering, Item was extremely well packaged and delivered safely. Couldn't have asked for a better service thank you

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Status

Excellent service from Status. Ordered some Autoglym products at midday on the 30th Dec and they were delivered across Country less than 24 hours later by our local Evri couriers, undercutting Amazon Prime next day service by nearly £10 on a £75 order. Will most definitely be using these guys again and big shout out to Evri who tend to get a lot of stick but are also great hereabouts in Norfolk.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! You will not get your delivery or a REFUND..... AVOID AT ALL COSTS. You will be told that your refund is "in a queue for processing" & that's the last you will see of your money. My case is now in the hands of the credit card company.....0 stars.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Autoglym products at V good prices.
Order arrived quickly and well packaged.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Free Gift Con

Company offers a Free Gift Code on signing up for their Newsletter. A day later and no Code rec’d. Order placed, then the Gift Code miraculously turns up!

Challenged company by email and online message saying that since order was still marked as ‘unfulfilled’ could they include the Free Gift [a Microfibre Cloth]. Receiving no response, decided to ‘phone as well. Told Order Status had since changed to ‘Fulfilled’ and nothing could be done! 10 minutes afterwards, rec’d replies to messages saying the same.

Company point blank refused to send out the Free Gift retrospectively. Left with impression they never had any genuine intent in sending out any free gift in first place. The Code stipulates it is for one-time use on First Order.

Be aware. Feeling misled and duped.

October 16, 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for sharing your feedback. We apologize for the confusion regarding the Free Gift Code. Please note that the code is designed to be applied at checkout for your first order, which is why we are unable to apply it retroactively to your current order.
However, we encourage you to use the code on your next purchase with us. We appreciate your understanding and value your feedback, as it helps us improve our service.
If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Returned items not refunded

I bought 4 cans of Cuprinol sprayable fence coating through Amazon but realised using it could cause problems with my neighbours so returned it almost immediately using ParcelForce. The goods were confirmed on ParcelForce tracking as having been returned on September 10th. I am still waiting for a refund and all I get from Status Car Care are automated messages telling me somebody will look into it. Appalling customer service, surprising in view of the 5 star reviews but I can only report my own experience. Not at all good enough!

September 10, 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

HI Michael, I am sorry to hear you are having issues with your return purchased on Amazon. Please contact us directly at 0161 737 7977 or info@statusgroup.co.uk so we can assist you further.

Rated 1 out of 5 stars

I ordered engine oil

I ordered engine oil, after 2 weeks of sending e-mails, no one answered, I decided to call, after which they told me that the shipment was damaged and they would send me another one in another week. Poor communication..

September 10, 2024
Unprompted review
www.statuscarcare.com logo

Reply from www.statuscarcare.com

Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with your order. Unfortunately, your parcel was damaged in transit, which caused the delay. I understand you opted for a refund, and we are processing that for you as quickly as possible. We recognize the importance of timely communication and are working to improve our response times. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please feel free to reach out.

Rated 1 out of 5 stars

Unacceptable service

I ordered a 5ltr tin of Cuprinol paint for £14.98 from them via Amazon on 04/09/24. Also paid additional £20.83 postage to guarantee delivery by 06/09/24. The item was needed on that day to do repairs before a property survey, as it wasn't delivered, it isn't needed now, and I cancelled, asking for a full refund including the additional postage. I got a message telling me they couldn't cancel, and to either refuse the item or return it using my choice of courier! No mention of refunding the £20.83 - it's not on to take money and not deliver as agreed. The seller should have recalled the item and refunded immediately. I'm still waiting 09/09/24.

September 6, 2024
Unprompted review
Rated 2 out of 5 stars

Have ordered 2 x 5 L of 5w-30

Have ordered 2 5 L of 5w-30 , received one 5L canister and 5x1L (with production date 2018 , if based on shelf life which is 5 years , they have sent me expired oil , went straight in to the bin as I couldn't use it as it will harm the engine. They just trying to get rid of old stocks , never again I will order from here , in our hard times when you need to save every penny now I'm 21 pound out of my pocket and another 25 pound to order a correct one. If you wish to order right product , better to order it elsewhere .

August 15, 2024
Unprompted review

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