Stellantis &You UK - Citroen Chingford Reviews 

314
TrustScore 4 out of 5

3.9

457 Chingford Road, Walthamstow, E4 8SP London, GB


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Rated 1 out of 5 stars

Had to pay around £600 to diagnose the fault of my CITREON AMI and then came back with a repair bill of £8500 to repair the car! A brand new car like this cost only £7000! I took the car back withou... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Arzoo highly enough! She was absolutely fantastic from start to finish. When I was looking at a car I liked, she took the time to go through everything with me, offered honest and kn... See more

Company replied

Rated 5 out of 5 stars

The service department at Robins and Day Chingford excellent. you get a quote before you go and provided nothing extra is wrong the quote is accurate. The personnel that book you in are extremely pol... See more

Company replied

Rated 5 out of 5 stars

Selle was incredibly helpful and such a lovely lady. She provided us with all the information we needed and offered a wide range of options to ensure our needs were perfectly catered for. The staff... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 457 Chingford Road, Walthamstow, E4 8SP, London, United Kingdom

  • 0208 498 3148

3.9

Great

TrustScore 4 out of 5

314 reviews

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Replied to 97% of negative reviews

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3.9

All reviews

(314)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff was helpful

March 3, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Alimatu, Thank you for taking the time to let us know how we did. We hope you have a great day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Really great service The person who…

Really great service The person who looked after us did a really good job really efficient
He took time to understand what we needed and was very proficient at his work he showed us around the vehicle his knowledge of the vehicle was comprehensive
He did all he could to make the transaction very easy and I would recommend your company to anybody who wanted to buy a new vehicle
We picked the vehicle up on Monday with no problems whatsoever he helped us through the taxation of the vehicle and explained things exactly to me what I asked
Thank you very much for a very good quick transaction the way it should be done first class

March 2, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Barry, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Nice smooth transaction

Nice smooth transaction, very friendly & helpful many thanks

February 22, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Linda, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

I am very happy with citroen and it's a…

I am very happy with citroen and it's a good company

February 1, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Macit, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Robins & Day, we hope the customer care will continue.

Robins & Day - Chingford were very helpful and although they did not have the car we wanted at their showroom, they arranged for one to be brought over from another branch (deposit required). The salesman, Ozan Karagulmez, was very professional and dealt with our queries without being either too pushy or overeager to complete the sale. We felt quite at ease and were made to feel comfortable. We hope that this attitude towards customers continues in the after sales service.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent sales representative and well looked after

Mahad one of the sales representatives was great to deal with from start to finish. He made us feel welcome and was very helpful and he ensured the whole purchase process ran very smoothly. We are delighted with our new vehicle!
Many thanks Mahad.

December 27, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy excellent customer services…

Very happy excellent customer services very helpful and well explained. Answer all questions with polite manners.
Good professional manner staffs. I would definitely recommend this dealers to friends and family

December 2, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Francis, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Very good service

Nice salesman not pushy

November 15, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Jonathan, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Mahad at Robin and Day was great

The sales advisor, Mahad was brilliant. He was so helpful, honest, polite and allowed time for me to digest all the information. He listened to what I, the customer, wanted. He explained the different processes and steps of choosing and buying a car very clearly. He has made things as simple as possible for me.

November 12, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Ellen, Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Wonderful!

I was very happy with the wonderful and friendly customer service. Got what I wanted and was extremely pleased, thank you!

November 12, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Davide, Thank you for taking the time to let us know how we did. We hope you have a great day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Excellent service for the customers

November 5, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Hi Cesar,

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Good service no hassle nice sales…

Good service no hassle nice sales advisor named Mahad

November 3, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Steven, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

We was served by Reece

We was served by Reece, he provided us with more of a service then a sale. We was helped through out the purchase and he had the patience of a saint. Wish him the best of luck and hope he makes a lot more people as happy as we was after spending so much money. He is a true asset to Your Chingford branch.

October 21, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Very helpful

Very helpful staff! Nice atmosphere and friendly.

October 21, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Stephen, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Very helpful in choosing my next car

Very helpful in choosing my next car, l’ve always had Peugeot cars and had no problems at all . The staff are very helpful as well .

October 15, 2019
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Kathleen, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Robins & Day

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