Stellantis &You UK - Citroen Chingford Reviews 

314
TrustScore 4 out of 5

3.9

457 Chingford Road, Walthamstow, E4 8SP London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Had to pay around £600 to diagnose the fault of my CITREON AMI and then came back with a repair bill of £8500 to repair the car! A brand new car like this cost only £7000! I took the car back withou... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Arzoo highly enough! She was absolutely fantastic from start to finish. When I was looking at a car I liked, she took the time to go through everything with me, offered honest and kn... See more

Company replied

Rated 5 out of 5 stars

The service department at Robins and Day Chingford excellent. you get a quote before you go and provided nothing extra is wrong the quote is accurate. The personnel that book you in are extremely pol... See more

Company replied

Rated 5 out of 5 stars

Selle was incredibly helpful and such a lovely lady. She provided us with all the information we needed and offered a wide range of options to ensure our needs were perfectly catered for. The staff... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 457 Chingford Road, Walthamstow, E4 8SP, London, United Kingdom

  • 0208 498 3148

3.9

Great

TrustScore 4 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(314)

3,040 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service friendly and…

Excellent service friendly and welcoming very helpful I am very happy with the choice I have made with the help of a delightful young salesman Dante

October 16, 2021
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Belgin, We are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!

Robins & Day

Rated 5 out of 5 stars

The sales person was very knowledgeable…

The sales person was very knowledgeable and took the time to explain things, more than once in my case!
He got the job done and I brought a car! All round great experience.

October 14, 2021
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Linda, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

Rated 5 out of 5 stars

Very satisfied with our experience…

Very satisfied with our experience today.
Very helpful and answered all relevant questions.
Dante was very pleasant and knowledgeable.
And understood our requirements.
Peter ANTHONY

October 6, 2021
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Peter, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

Rated 5 out of 5 stars

Enjoyable experience getting a new car…

Enjoyable experience getting a new car and flexible when required!

I was happy with the price I ended up getting and am very happy with the car. Dimitri made accommodations to deliver the car with slightly tricky circumstances, so I appreciate that!

Would recommend.

November 3, 2020
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

James, Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Always happy to help

From start to finish Ozan was a great help. He kept me informed on what was happening and answered any queries I had quickly. Very easy to make my purchase and a warm friendly service.

October 30, 2020
Rated 5 out of 5 stars

Excellent service

Absolutely superb dealership made to feel welcomed and everyone very helpful, I would recommend anyone looking for a Peuguot to take a trip to this dealership

October 30, 2020
Rated 5 out of 5 stars

Car purchase

I have brought year, after year from Robins & Day. All the staff are friendly and informative every step of the way. I will continue to use them for years to come.

Especially the Chingford branch.

October 30, 2020
Rated 5 out of 5 stars

Excellent customer service from Robins & Day

We could not be more impressed with the customer service provided by Robins & Day. Iwona has been our main point of contact and she has been excellent in her ongoing communication and support. We are extremely pleased also with the after care, a genuine desire for us to be happy with our car. Thank you. Anne-Marie

October 30, 2020
Rated 5 out of 5 stars

Great efficient service!

Had to pleasure of dealing with Jamie, was quick and easy to exchange my car for an upgrade! Can’t thank him enough, would recommend to anyone.

September 25, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day! Kind Regards, Robins & Day

Rated 5 out of 5 stars

Impressive first-class customer…

Impressive first-class customer service. My wife and I went to the Peugeot car dealer in Chingford to enquire about the new A108 Allure. Mr Ozan Karagulmez was dealing with our enquiry. We were most impressed with his friendliness and helpfulness. He was able to explain things clearly and advised us fully. He also answered all our queries adequately. We rated his service first class and would definitely recommend this Peugeot branch and Mr Karagulmez to our friends who are interested in Peugeot cars. By the way, we ordered the new car with him in this single visit : )

July 11, 2020
Unprompted review
Rated 5 out of 5 stars

It was a real warm welcome I received…

It was a real warm welcome I received at the sales office the day I purchased my Spacetourer car. Robins & Day you are good, keep it up.
Regards
Enoch

July 7, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Great customer service

Very good customer service from the Chingford branch. They were very helpful and catered to all my needs and was haply ro explain and answer any questions i had.

July 7, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Shem, We are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!
Kind Regards,

Robins & Day

Rated 5 out of 5 stars

Easiest online experience I've had

Professional, polite and friendly staff members making my online car purchase as easy as possible

July 7, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Joseph, Thank you for taking the time to let us know how we did. We hope you have a great day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Fantastic, super professional service at Robins &Day Chingford

Fantastic service! Great communication with Dimitri, a representative of Robins and Day Peugeot team. Very smooth transaction, helpful advice and polite service. What else to wish for? Additional perk - our car was handed to us wrapped up in an colourful cloth and eventuality unveiled. A bit of humour never fails to disappoint!
Thank you very much!

March 31, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Good customer sales service will…

Good customer sales service will recommend.

March 28, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Thank you for taking the time to let us know how we did. We hope you have a great day!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

I think this is one of the largest…

I think this is one of the largest companies with a very good client attitude. Personally, I am very pleased with them, about their employee Iwona who offered me the best deal and whitened enough patience and kindness. I give 10 out of 10 points

March 23, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

Stefan, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

We would recommend Robins & Day to family and friends

We were greeted as soon as we entered and offered a seat to discuss possible purchase. All staff were professional and friendly and listened carefully to what we wanted.
There has been good communication and we would recommend Robins & Day to friends and family

March 10, 2020
Unprompted review
Stellantis &You UK - Citroen Chingford logo

Reply from Stellantis &You UK - Citroen Chingford

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kind Regards,
Robins & Day

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look