Had to pay around £600 to diagnose the fault of my CITREON AMI and then came back with a repair bill of £8500 to repair the car! A brand new car like this cost only £7000! I took the car back withou... See more
Company replied
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Had to pay around £600 to diagnose the fault of my CITREON AMI and then came back with a repair bill of £8500 to repair the car! A brand new car like this cost only £7000! I took the car back withou... See more
Company replied
I can’t recommend Arzoo highly enough! She was absolutely fantastic from start to finish. When I was looking at a car I liked, she took the time to go through everything with me, offered honest and kn... See more
Company replied
The service department at Robins and Day Chingford excellent. you get a quote before you go and provided nothing extra is wrong the quote is accurate. The personnel that book you in are extremely pol... See more
Company replied
Selle was incredibly helpful and such a lovely lady. She provided us with all the information we needed and offered a wide range of options to ensure our needs were perfectly catered for. The staff... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
457 Chingford Road, Walthamstow, E4 8SP, London, United Kingdom
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Replied to 97% of negative reviews
Typically replies within 1 month
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Why aren’t all motorbility staff like Zaheen in Chingford.?? Polite , helpful , informative ,patient and overall I chose a Citroen because he applied no pressure but gave me total support and made the process to change vehicles incredibly easy . Hats off to you and Robins & Day for having you on their team . Many thanks …. I would not hesitate in recommending you to a friend .

Reply from Stellantis &You UK - Citroen Chingford
Review to be updated, but initial view is that you should heavily avoid using this company and be careful if you use a 3rd party like Free2move that lease their vehicles from robins and day.
Robins & Day are welcome to reach out to me at thomascreames@gmail... (since I've just seen their reply)

Reply from Stellantis &You UK - Citroen Chingford
Have a great experience Great staff highly recommend

Reply from Stellantis &You UK - Citroen Chingford
After the long wait of the arrival of my new 3008 I received a phone call from walid and all I am say the customer service I received from the moment was outstanding.
He wasn't just friendly and polite but also knowledgeable and took the time to listen to me as a customer. Attention to detail is everything and that's exactly what I got from Walid. He took the time to show me all of the additional new features of the vehicle and made sure I was comfortable in the car prior to leaving.
Disappointed I can't buy a new car just to have that experience again! Lol. I would and will recommend friends and family visit this showroom to purchase a car based on the level of customer care I received. Credit to be given when due...thank you Walid, it was a pleasure.

Reply from Stellantis &You UK - Citroen Chingford
Arrived at garage and went to reception spoke to gentleman there and inspected car hand keys over and left garage received a phone call two hours later work completed and job a good one very pleased

Reply from Stellantis &You UK - Citroen Chingford
Elisabeth and Jonas were very helpful.
Service done on time.

Reply from Stellantis &You UK - Citroen Chingford

Reply from Stellantis &You UK - Citroen Chingford
I had an issue when ordering my new motability car.
Simone Lara resolved it within 10 minutes.
I highly recommend her.
She's a credit to the company!
Thanks Simone.x

Reply from Stellantis &You UK - Citroen Chingford
Very good service agent helpful and informative putting me at ease and giving confidence to proceed

Reply from Stellantis &You UK - Citroen Chingford
Perfect sales team. Simone and Elton are great. Made me feel welcomed and kept it 100 with every question I asked.
I feel very relaxed knowing I'm being looked out for and will be driving away in something great.

Reply from Stellantis &You UK - Citroen Chingford
Couldn’t have been more helpful and attentive. I’m extremely happy with the service I received

Reply from Stellantis &You UK - Citroen Chingford
Excellent customer service from Walid.
He engaged with me all the time, he has a nice sense of humour and presence. He made the application go smoothly.

Reply from Stellantis &You UK - Citroen Chingford
Very easy purchase Dante the sales executive was very polite explained everything I asked he arranged a test drive virtually straight away with the trade plates . And he is going to make sure all the necessary points on the car will be dealt with before I pick my vehicle up . Thanks one e again for a prompt service

Reply from Stellantis &You UK - Citroen Chingford
Problem with the order didn't get the colours
That were on the website

Reply from Stellantis &You UK - Citroen Chingford
Staff very Helpful!! every detail was explained fully by experienced staff and so far the process has gone well.

Reply from Stellantis &You UK - Citroen Chingford
A great experience all round and would definitely recommend

Reply from Stellantis &You UK - Citroen Chingford
I would have given 4.5 out of 5 if I could have done! We didn't have to wait around for too long and we're able to see the three cars that we wanted to compare and take our preferred car on a test drive.
Only one small quibble: the sales person was speaking to another customer twice which meant we had to hang around for a bit longer than we earned.
We got the car that we wanted!

Reply from Stellantis &You UK - Citroen Chingford
All staff at Robbins & Day demonstrated enthusiasm, care and professionalism. I feel all areas of concern was answered and I was able to make an informed decision as a result..

Reply from Stellantis &You UK - Citroen Chingford
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