Stellantis &You UK - Vauxhall Birmingham North Reviews 

Had a very friendly professional salesman look after me for our enquiry on a new Grandland. In the time spent in the business we didn't feel rushed or pressured. He went out of his way to get us a test drive and run in detail through a quote with us. I'd certainly recommend the business.

I purchased a Vauxhall Crossland from Stellantis & You Birmingham North on 10th January 2025 with around 45,000 miles on the clock. It was sold as serviced and ready to go.

Within a day, the handbrake failed. Within three weeks, the oil warning light came on. Despite being told the car had been serviced, it needed 2 litres of oil almost immediately and began smoking.

An RAC inspection found a serious engine fault. A main dealer (Stellantis) then provided a repair quote for £8,900 – more than the car is worth. They shockingly tried to dismiss this as "wear and tear," but a catastrophic engine failure weeks after purchase is clearly not normal.

The communication was terrible. Initially, Mr Khokhar was responsive, but after March, all my emails were ignored despite him previously saying email was best.

I am now having to pursue a full refund under the Consumer Rights Act 2015 as the car was clearly not of satisfactory quality when sold.

I would advise you not to buy from this company. I believe they sold me a faulty car and then ignore you when the serious problems emerge. Save yourself the immense stress and money and go elsewhere.

Booked a test drive and turned up to no parking in the car park. The car park is complete chaos! Once I was told to park somewhere ridiculous, we went inside to discover the car was not there to view or test drive. This was a complete waste of time.

Gainer was very helpful throught the whole process and the car came early and he notified us and was had swift recovery of this

All good. Treated well throughout the process. Thank you. Gazinder was fab. Very professional and friendly. A credit to the dealership.

Gazinder was amazing he was so polite to talk to and very helpful always responded to my phone calls and very good clear communication. I will definitely recommend this dealership thanks to him.

I had an appointment with Gazinder today to order my motability car. He was informative, friendly and made the whole process really positive. I couldn't be happier with the service.

Gazinder was very pleasant, helpful and friendly and explained everything to us

Very helpful staff who enabled me to place my order today. Gazinder was fantastic.

Excellent sales and excellent customer service department very helpful with my brand new Vauxhall mokka electric car ran out of charge they are putting charge into my car because motorway service i went to during the night only accepts contactless bank card payments, sales department helped me download a Go charge card that's been connected to my bank card so I'm very happy now being able to use charging points, the staff have been really helpful and friendly

From minute one on January 16th Richard Bissett has made us feel relaxed his attention to detail is unprecedented he leaves nothing to chance and makes the purchase of a new car a pleasure which is exactly what it should be I’d have issues with recommending anyone who is thinking about purchasing a new car to ask for Richard as your salesperson and to support Richard the car is unbelievable good , I’m a very happy customer. The service received from him is worthy of an A+ on any school report.Thank you all at Stellantis for a wonderful experience 👍.

Richard Bissett was amazingly helpful, kept me updated with any changes. He couldnt have done anymore to make my experience any better

Was really struggling with options after my current finance, my sales advisor was really helpful and answered every question I had, would definitely recommend

They provided an exceptional car-buying experience thanks to the outstanding service of our salesman. From the moment I walked through the doors, I felt welcomed and valued. The showroom was clean, well-organized, and had a wide selection of vehicles to choose from, catering to various preferences and budgets.

the sales guy went above and beyond to ensure my satisfaction. They listened attentively to my needs, answered all my questions with patience and professionalism, and never made me feel pressured to make a decision. Their deep knowledge of the vehicles, financing options, and the car-buying process gave me the confidence to make an informed choice.

What truly stood out was his commitment to finding the perfect car for me. They carefully considered my lifestyle, budget, and preferences, ultimately recommending a model that exceeded my expectations. The test drive was smooth, and their explanations of the car's features were clear and insightful.

The paperwork process was seamless, and he ensured everything was transparent and stress-free. Even after the sale, they followed up to make sure I was happy with my purchase. This level of care and professionalism is rare and greatly appreciated. I highly recommend them and especially the sales guys for anyone looking for a top-notch car-buying experience!

Richard, went above and beyond to support me.
It is all the small personal touches that make you feel valued as a customer.
The customer service I have received was second to none.
I was given all the information I needed to be able to make the right choice for me.
I can’t recommend him enough or Stellantis as a company.
Thank you

The salesman (Attique) was very knowledgeable about the business and the product I was interested in He was never at any point pushing for my business which this day and age is very important for any business to succeed.

Having dealt with Citroen for the past 20+ years, they are always the suppliers of our new cars. In particular I have had my last 5 Mobility cars ordered through Richard Bissett. He has always been very reliable, friendly & trustworthy when it comes to advising us on the pro's & cons on the range of cars available. He has always kept us informed on how the order is progressing. He is always our first & seemingly only person we go to when it comes to choosing our new car.

Great service and polite staff. Was nice to be introduced to the General Manager David Arrowsmith who was very hands on and made our whole experience of the sale and dealership a very pleasant one.

Thanks to you Dave and the team !

Great work

Lovely showroom and really helpful staff who were able to answer all of my questions, would highly recommend.