Stellantis &You UK - Vauxhall Edgware Reviews 

314
TrustScore 4.5 out of 5

4.6

360/366 Burnt Oak Broadway, HA8 5AN Edgware, GB


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Rated 5 out of 5 stars

Kush, Pritpal and Nayan were all patient, knowledgeable and personable helping me look at electric car specs and picking out one that I was extremely happy with in terms of price/specs. Thanks

Company replied

Rated 5 out of 5 stars

Wonderful customer service by Laura, so helpful and polite helping my daughter choose a car of her choice . Arranging several test drives on various cars to choose from. Very good special offers and c... See more

Company replied

Rated 5 out of 5 stars

Kush at Stellantis was amazing from start to finish- polite, friendly and knowledgeable. Nothing was too much trouble. I couldn’t fault him, he made the experience which was long distance so easy and... See more

Company replied

Rated 5 out of 5 stars

I wanted to specifically give a shout out to Vik Dattani and have walked away feeling very happy and confident. He was able to answer my queries and made suggestions I hadn’t even considered. As a wom... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, HA8 5AN, Edgware, United Kingdom

  • 0208 731 1017

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.6

All reviews

(314)

2,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service From Stellantis of Edgware @

All from Car Collection, Mechanics Report, Admin Assistance, Car Return and overall Management was all first class. I was very satisfied by all persons involved and plus a Car Service and MOT. Very well done Stellantis of Edgware.

November 11, 2024
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Tony,

Thanks for the 5⭐️ review on our aftersales department.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Very professional and kind staff

Very professional and kind staff. Very careful to my needs

November 4, 2024
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Luigi ,

Thanks for taking to the time to leave a review about your experience.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Excellent service

Excellent service
I am very happy with my experience the staff are extremely helpful and extremely efficient all off the staff are wonderful especially Vivek he dealt with everything concerning the work that was carried out on my car the dealership also looks very smart and modern

November 1, 2024
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Reply from Stellantis &You UK - Vauxhall Edgware

Ronald,

Thanks for the great feedback on our aftersales team member Vivek.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Mobility Customer

Mo, was extremely helpful throughout the whole process from test drive to delivery of vehicle. Kept us updated at all times and was very patient, understanding of my disability. He ensured that we were completely happy with our vehicle. Patient on hand over of the vehicle. I would recommend Mo to friends and family if they wanted yo purchase a new car and others with mobility needs . Thank you Mo ...it's been a pleasure ..

October 22, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Andrea,

Thanks for the 5⭐️ reviews on our Vauxhall team member Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 1 out of 5 stars

They don't care about customers one bit!!

So my car kept coming up with battery fault so I called Stellantis Vauxhall and they just told me to not drive my car and book in an appointment which was over a month for the next available appointment which I took cause they had advised me to stop driving my car, during the phone call I wasn't asked if I would like a courtesy car when my car is dropped off! I was advised by RAC when I was booking in my car to be towed if Stellantis has booked in a courtesy car cause I am entitled to have one so I called them to find out what to do and they just honestly don't care at all, I've been trying every other day for the last month to see if they have had any cancellations which they haven't which isn't their fault but they should have advised me that I'm entitled to have a courtesy car when I made the original booking as I haven't had my car for over a month! My fully electric car is ticking, it won't switch on at all, it won't register that the key is in the car, theirs a fault in the battery and with the traction too!

September 30, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Hi Tracy,

Thank you for taking the time to leave a review. We have noted that you are waiting for a appointment coming free at just our dealership and although we would love to have the opportunity to repair your vehicle there are many other dealerships in the network that have availability to see your vehicle straight away so could we suggest you explore this option as we are unable to commit to you a cancellation will come up anytime time soon and this will hopefully get your vehicle back on the road sooner solving your mobility problem.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Laura has very lovely and has made this…

Laura has very lovely and has made this experience that much better will definitely recommend

October 19, 2024
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Edgware

Sara,

Thank you for leaving a review based on your visit to our Vauxhall showroom.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Laura was very helpful and made this…

Laura was very helpful and made this experience even better would definitely recommend and come back again.

October 19, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Abdullahi,

Thanks for the great feedback on our team member Laura.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Good service

Good service and great staff and very helpful

October 14, 2024
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Rita,

Thank you for the 5⭐️ rating on our Vauxhall team

Rated 5 out of 5 stars

Great people

Great people
Great service

October 5, 2024
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Simon,

Thanks for the 5⭐️ review.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Had an amazing assistant

Had an amazing assistant, Laura, who explained everything that was needed to drive away in my new car. Fantastic service, very friendly and welcoming. Would definitely recommend

October 5, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Faye,

Thank you for the positive feedback on our team member Laura.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Fantastic experience

Very nice yung lady Laura
Give the top service
I am very happy 😊 😃
10 out of 10
Thank you very much 😊

October 4, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Ashok,

Thank you for the great feedback on our team mate Laura.

Kind regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Service and car value

I was having my annual service and was also offered the opportunity to get my car valued.
Vikesh (the person who valued my car) was very knowledgeable and offered some good advice. Normally I would have imagined the person valuing my car would have tried to pressure me into changing my car and trading it in. But this was not the case. I appreciated the advice and will probably be back at a later stage.
Overall, the staff that dealt with me were very friendly, as well as the lady who was doing the cleaning.

October 3, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Evette,

Thank you for the great review. We are a glad you enjoyed your experience.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Laura made everything really easy and…

Laura made everything really easy and answered all of my questions

September 17, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Richard,

Thank for taking the time to leave such great feedback on our team member Laura.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Vic was very helpful

Vic was very helpful. He is knowledgeable in his field and his customer service skills are great. He took the time to answer questions. He is professional yet friendly, where as a customer I felt at ease with his help. He was also very patient in guiding through the process of getting the car

Overall, a good service

September 30, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Kay,

Thanks for the great feedback on our team member Vik

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Great customer service from Mo

Great customer service from Mo, who was knowledgeable and helpful and gave great options and advice to my budget and needs. He kept me updated and whenever I called he gave me updates. Couldn't fault his service and would recommend the dealership because of his great customer experience.

September 28, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Bianca,

Thank you for the great feedback on our team member Mo.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Vik the star

I had Vik as my car dealer and he was charismatic and very charming inviting me to definitely purchase a car. Very excited to see my new car also! Thank you Vik!!

September 30, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Kami,

Thanks for the great feedback on our team mate Vik.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Prompt service

Prompt service , rep was polite and helpful and car returned very quickly !

September 27, 2024
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Roselyn

Thanks for taking the time to leave a review on our aftersales team.

Kind Regards

Team Edgware
Stellantis &You

Rated 4 out of 5 stars

No zarin

It was a pleasure meeting Mo. He has been wonderful and very helpful. Hope this experience will be better than the last one.

September 28, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Thank you for the feedback about our team member Moh.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Friendly and helpful service!

Vikesh was very helpful and guided us through the test drive. Highly recommend

September 28, 2024
Unprompted review
Stellantis &You UK - Vauxhall Edgware logo

Reply from Stellantis &You UK - Vauxhall Edgware

Thank for the great feedback about our Vauxhall team member.

Kind Regards

Team Edgware
Stellantis &You

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