Booking by phone efficient and useful as it was first time . If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good . Both... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and remi... See more
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Used the express loading, booked lunch and the reserved lounge area. Express boarding: fab. Great help, very efficient. Lounge: worth the extra cost. Quite relaxing and very welcoming. Lunch/fo... See more
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We are regular travelers to GB and this time decided to use the daytime sailing Belast to Birkenhead. On arrival at Belfast check in (9am) we were told to join the vehicle cue in row 3 but not the p... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear you found our service efficient. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Smooth and Efficient
Travelled to Belfast from Cairnryan and return in June/July. The whole process from booking to sailing was smooth and efficient. Both sailings on time, the accommodation and general facilities were first class and the Stena personnel were welcoming and helpful. Altogether an excellent service.
July 8, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you enjoyed a smooth journey and received excellent service from our team. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The journey was very easy
The journey was very easy, boarding and access to the deck’s easy. The lounges were comfortable and food was good
July 8, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're pleased to hear you found the journey easy, with straightforward boarding and access to the decks.
It's also great to know you enjoyed the comfortable lounges and good food onboard.
We hope to welcome you aboard again soon.
Regards
Hayley
Stena Line
Well priced,clear easy booking and…
Well priced,clear easy booking and instructions.Punctual,very friendly staff.
I was travelling with a pet and pet lounge said to be sold out.When I looked on board at the pet lounge there were very few people and pets there!!
July 8, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review.
We're pleased to hear you found our fares good value, the booking process easy, and our staff friendly.
We're sorry the pet lounge was unavailable to book and appreciate your comments.
We hope to welcome you and your pet on board again soon.
Regards
Hayley
Stena Line
A spontaneous day out for friends and family.
A group of us, adults and children, took the Stena ferry over to Dublin for the day. I have to say I am not a fan of ferries as I suffer with sea sickness, however this experience was awesome (helped by the calm sea lol.) The ferry was lovely and clean, the staff were all polite and helpful and we had calm and relaxing crossing.
The food on board, especially the breakfast, was amazing! The seating areas were comfortable and we even had a lovely Irish band on board to entertain us. The children enjoyed it too! Enough for them to do and in a safe environment
As foot passengers you have to wait to be told when to depart, but the wait wasn't too long and the crew got everybody on and off as quickly as they could.
Thank you for a wonderful crossing to Dublin and back to Holyhead. We are hoping to arrange another trip in the future.
July 4, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your wonderful 5-star review.
We're delighted to hear you enjoyed your trip to Dublin and found our ship clean, comfortable, and relaxing.
It's great to know our crew, onboard entertainment, and breakfast helped make the journey so enjoyable for both the adults and children in your group.
We look forward to welcoming you on board again for another trip.
Regards
Hayley
Stena Line
Over priced
Over priced . Had a superior suite .wouldn't like to see standard one .
As a long standing customer the service is getting worse
Plus I had my vehicle damaged and Everytime I gave an answer I was then asked for more .so I'm sorry but I am now using P&0 WHEN I CAN .
July 3, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review and for your loyalty as a long-standing customer.
We're sorry to hear that your recent experience did not meet your expectations, particularly regarding the value of your accommodation and the handling of your vehicle damage claim.
We understand your frustration and appreciate you taking the time to share your concerns.
If you wish, you can contact our customer service team using the following link for this to be looked into further: stenaline.co.uk/contactform
Regards
Hayley
Stena Line
Comfortable boat
Comfortable boat with adequate seating
Dinner food options of good quality
July 7, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that you found the ship comfortable and enjoyed the quality of the dinner options available onboard.
We appreciate you taking the time to share your experience and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Best customer service ever
Best customer service ever - second-to-none. Nothing is too much trouble. Love sailing with Stena Line. The journey is so relaxing that at the end of it I feel I could stay on board and go back and do it all over again.
July 4, 2026
Reply from Stena Line UK
Good morning,
Thank you for your wonderful 5-star review.
We're delighted to hear that our team provided such exceptional service and helped make your journey a relaxing and enjoyable experience.
Your kind words mean a great deal to us, and we look forward to welcoming you onboard again for another great crossing.
Regards
Hayley
Sten Line
Straightforward and comfortable
Straightforward booking, friendly, efficient staff, comfortable communal spaces and cabins. An update on the timing is sent from Stena before each crossing. The vehicle queues are well managed.
July 4, 2026
Reply from Stena Line UK
Good morning,
Thank you for your lovely 5-star review.
We're delighted to hear that you found the booking process straightforward, our staff friendly and efficient, and the onboard spaces and cabins comfortable.
It's great to know that our sailing updates and well-managed vehicle boarding helped make your journey run smoothly.
We look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Staff are friendly and the 24hr return…
Staff are friendly and the 24hr return deal was really good value.
July 7, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
We're delighted to hear that you found our staff friendly and that the 24-hour return offer provided great value for your trip.
We appreciate your support and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that you enjoyed a comfortable journey and arrived in good time.
We appreciate your support and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Disappointed the Internet at sea has…
Disappointed the Internet at sea has been withdrawn. Don't see the need for that. Paid enough for the ferry so it seems petty and trivial to be charged for WiFi.
July 7, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're sorry to hear of your disappointment regarding the onboard Wi-Fi service. We understand that staying connected while travelling is important, and we appreciate your comments about the additional charge.
Your feedback has been noted and will be shared with the relevant teams for consideration. Thank you for taking the time to let us know your views.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
We're delighted to hear that you enjoyed a smooth crossing and that the sailing ran on time.
We appreciate you choosing Stena Line and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Smooth boarding and pleasant staff on…
Smooth boarding and pleasant staff on board. Very help and friendly
July 7, 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5-star review.
We're delighted to hear that you experienced smooth boarding and found our onboard team helpful, friendly, and pleasant throughout your journey.
We appreciate your kind words and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Excellent service and easy to book
Excellent service and easy to book.
We had a problem with our cabin door lock - bit of a problem when you're in a pet cabin with a large reactive dog! As soon as we reported it someone came to look and it was fixed within 15mins
July 7, 2026
Reply from Stena Line UK
Good morning,
Thank you for your wonderful review.
We're delighted to hear that you found our service excellent and the booking process easy.
We're also pleased that the issue with your cabin door lock was resolved quickly by our onboard team. We understand how important this was, particularly when travelling with your dog, and we're glad we could get it fixed promptly.
We appreciate your kind words and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Mixed review
Very organised with onboarding vehicles.
The booking process is easy.
Staff are a mixture. Some are helpful and friendly, while others are rude.
The quality of the refreshments in the Stena Plus lounge has deteriorated. Staff were rude on my outgoing journey, 28/06, when I pointed out that the milk jug was empty. I was told to use the one on the other counter, and it was also empty.
There were young children in the lounge, who were quite noisy, playing a game together and shouting at each other. Nothing was said to them.
July 4, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your review.
We're pleased to hear you found the booking process easy and the vehicle boarding well organised.
We're sorry that the service in the Stena Plus Lounge did not meet your expectations, particularly regarding the staff response and the availability of refreshments. We also appreciate your comments about the noise levels in the lounge.
Your feedback has been shared with the relevant onboard teams for review.
Thank you for bringing these matters to our attention, and we hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you received great customer service and found our team clear, friendly, and helpful.
We appreciate you taking the time to share your experience and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Great service all round!
Check in was quick and easy. Friendly staff at all stages.
Kept updated with changes to sailing times.
From initial booking everything went smoothly.
July 4, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that everything went smoothly from booking through to arrival, and that our team provided friendly service at every stage of your journey.
We're also pleased that you found the check-in process quick and easy and that our updates regarding sailing times were helpful.
We appreciate your support and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Be aware. Departure times have changed.
Was surprised at change of departure time from 0730 to 0715. Luckily looked at app the night before 😎.
As usual boarding , travel and disembarkation was smooth and coordinated. Staff are pleasant and helpful 👏🏻👏🏻.
July 7, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're glad you spotted the updated departure time in advance and appreciate you highlighting this for other travellers.
It's wonderful to hear that, as usual, your boarding, crossing and disembarkation were smooth and well coordinated, and that our staff were pleasant and helpful throughout your journey.
We look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
As a disabled passenger
As a disabled passenger I would like to say that all the staff and the whole experience is very well managed. I would highly recommend this service and certainly ill be using it again in the future.
June 29, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your wonderful 5-star review.
We're delighted to hear that our team helped make your journey a positive experience and that our service met your accessibility needs.
Your recommendation means a great deal to us, and we look forward to welcoming you on board again in the future. Safe travels!
Regards
Hayley
Stena Line
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