Booking by phone efficient and useful as it was first time . If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good . Both... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and remi... See more
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Used the express loading, booked lunch and the reserved lounge area. Express boarding: fab. Great help, very efficient. Lounge: worth the extra cost. Quite relaxing and very welcoming. Lunch/fo... See more
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We are regular travelers to GB and this time decided to use the daytime sailing Belast to Birkenhead. On arrival at Belfast check in (9am) we were told to join the vehicle cue in row 3 but not the p... See more
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Company details
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4K reviews
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A very comfortable ferry crossing
A very comfortable and well organised ferry crossing. Very helpful and happy staff. Booking online was straightforward and easy.
July 4, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found the booking process straightforward, your crossing comfortable and well organised, and our staff helpful and friendly.
We appreciate your review and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Ferry on time.
Ferry on time.
Clean onboard.
Lounge quiet and reasonable free snacks.
Crossing felt smooth.
Staff friendly and helpful.
July 4, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your sailing was on time, the crossing was smooth, and that you enjoyed the quiet atmosphere and complimentary refreshments in the lounge.
It's also great to know that you found our ship clean and our staff friendly and helpful. We appreciate your review and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
Embarkation and dis embarkation …
Embarkation and dis embarkation went smoothly apart from ESS process in Netherlands where they weren't able to get fingerprints from my husband who is in a wheelchair
June 27, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're pleased to hear that embarkation and disembarkation were smooth overall.
We're sorry to learn that your husband experienced difficulties with the EES fingerprint process in the Netherlands. We understand how frustrating this must have been, particularly when travelling with mobility needs, and we appreciate you bringing this to our attention.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Great communications throughout
Great communications throughout. Easy to check in. One downside is the extortion for food and beverage. £15.95 for crap burger and chips.
July 3, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're delighted to hear that you found the communication and check-in process easy and efficient.
We're sorry to learn that the food and beverage offering did not meet your expectations. We appreciate you sharing your comments and will pass them on to the relevant team for review.
We hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
The booking was easy
The booking was easy. The staff onboard were friendly and helpful. I used the crossing from Cairnryan to Belfast. I left my dog in car but next time I will use a pet carrier and book the pet lounge
July 3, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found the booking process easy and that our onboard team were friendly and helpful.
It's great to know you're considering using our pet facilities on your next journey. We look forward to welcoming you and your dog on board again soon.
Regards
Hayley
Stena Line
Good trip.
Great experience. Didn’t give 5 stars as bathroom wasn’t cleaned well. Wet toilet looked like someone just purred water over it
July 3, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you had a great experience overall.
We're sorry to learn that the bathroom cleanliness did not meet the high standards we aim to provide. Your comments have been shared with the relevant team, as clean and comfortable facilities are important to us.
We hope to welcome you on board again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you find it easy to book your trips to Ireland with us.
We appreciate your continued support and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Efficient, Luxurious Travel.
Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boat. Boat and cabin in pristine condition and luxurious. Lots to see and do with great eating and relaxing spaces. Friendly, knowledgeable staff. A hot shower then into bed with crisps, clean bedding. Turned a tiring trip into a luxurious one.
July 3, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your wonderful 5-star review.
We're delighted to hear that you enjoyed a comfortable and relaxing journey, and that our team, onboard facilities, and cabin accommodation helped make your trip stress-free.
We truly appreciate your kind words and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
On time departure combined with good…
On time departure combined with good quality of service, cabins and nice staff
July 2, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you enjoyed an on-time departure, comfortable cabin accommodation, and good service from our team.
We appreciate your review and look forward to welcoming you on board again soon
Regards
Hayley
Stena Line
The ferry was crowded in the lough area…
The ferry was crowded in the lough area with people complaining where should they sit and others being asked to move to make room for others. Staff were very polite and gracious. I had a cabin booked so was thankful I could leave.
July 3, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We're pleased to hear our staff were polite and helpful. We're sorry that the lounge area felt overcrowded, and we appreciate your comments, which we'll share with the relevant team.
We're glad your cabin provided a more comfortable space for the rest of your journey.
We hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your journey was on time, comfortable, and stress-free.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
STENA ALWAYS SO approachable when…
STENA ALWAYS SO approachable when needed to change. we had to come home early as hubby hurt back and they so helpful.
sadly cabins gone and the Hyagge chairs totally unsuitable for us to sleep. glad to have got home earlier though.
June 19, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're pleased to hear that our team was able to assist when you needed to change your travel plans, and we hope your husband is feeling better.
We're sorry to hear that the Hygge Lounge seating was not comfortable for resting during your journey. We appreciate your comments and will share them with the relevant team. We're glad we could help you return home earlier when needed.
Regards
Hayley
Stena Line
efficient loading and unloading
efficient loading and unloading. clear instructions.
comfortable space and good bargains in duty free.
disappointed that we had to pay for wi-fi, which was also sporadic at best.
June 30, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear that you found the loading and unloading process efficient, the instructions clear, and enjoyed the onboard facilities and duty-free offers.
We're sorry to hear that the Wi-Fi did not meet your expectations. We appreciate your comments and will share them with the relevant team for review.
We hope to welcome you onboard again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that our team made you feel welcome throughout your journey.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that your sailing was prompt, that you enjoyed travelling on one of our larger vessels, and that the onboard announcements were clear and helpful.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
The welcome aboard and guidance to…
The welcome aboard and guidance to cabins was appreciated. The meal I ate on return journey was delicious. Cabins were clean and tidy and bunks a good length. Booking was also pretty easy.
July 3, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you appreciated the warm welcome onboard, found the booking process easy, and enjoyed the comfort and cleanliness of your cabin. It's also wonderful to know that you enjoyed your meal on the return journey.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
I can confidently state that the staff…
I can confidently state that the staff provided exceptional service from check-in to on-board, and the dining experience in the restaurant was outstanding.
I would highly recommend stenaline.
July 3, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you received exceptional service from our staff throughout your journey and that you enjoyed the restaurant experience.
We truly appreciate your recommendation and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found the journey well organised, with efficient boarding and disembarkation, and that everything ran on time.
We appreciate your review and look forward to welcoming you onboard again soon.
Regards
Hayley
Stena Line
We travelled to Ireland from Holyhead…
We travelled to Ireland from Holyhead to Dublin and returned on the Rosslare to Fishguard route. The staff and organisation at all ports and onboard was very professional leading to a stress free trip.
June 19, 2026
Reply from Stena Line UK
Good afternoon,
Thank you for your 5-star review.
We're delighted to hear that you found our staff professional and the organisation both onboard and at the ports efficient, helping to make your trip stress-free.
We appreciate your review and look forward to welcoming you on board again soon.
Regards
Hayley
Stena Line
Very friendly and clean
Very friendly and clean, only issue was the new passport EEC checks, had to wait a while once off the boat
June 24, 2026
Reply from Stena Line UK
Good morning,
Thank you for your review. We're delighted to hear you found our service friendly and our ship clean.
We're sorry your journey was delayed by the passport checks after disembarkation and appreciate your understanding.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
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