We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
Company replied
Overall good experience. Staff are very attentive in store. Sometimes too attentive. Usually they have what I need in stock/in-store but easy enough to order online and all the school specific uniform... See more
Company replied
I placed this order online, everything was dispatched very quickly. All items are exactly as per the website descriptions and photos. Received the parcel within a reasonable time span.
Company replied
Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Stevensons
Many thanks for leaving a review.
Easy ordering quick delivery there’s…
Easy ordering quick delivery there’s nothing I can fault
June 29, 2026
Reply from Stevensons
Many thanks for leaving a review.
Pam was knowledgeable and understood we…
Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and an asset to Stevenson’s! Thank you Pam.
July 6, 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
I did not receive the item and was…
I did not receive the item and was promised a replacement and it has still not arrived
June 24, 2026
Reply from Stevensons
Thank you for your review.
I can see that your parcel has arrived, if you require further assistance, please do not hestitate to get in contact with the branch directly: guildfordbranch@stevensons.co.uk
Kind regards,
Stevensons
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Abbie was very professional and…
Abbie was very professional and helpful. Thanks
July 4, 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Ordered items and returns easy
Ordered items and returns easy. Postage could be cheaper for just a few items.
June 22, 2026
Reply from Stevensons
Many thanks for leaving a review.
I went to get my sons secondary uniform…
I went to get my sons secondary uniform and Olivia and Pip was absolutely brilliant, we was only in there an hour and Olivia knew exactly what sizes the boys was just looking at them, Pip who had only started yesterday was fabulous too, very welcoming and both extremely helpful
July 4, 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Great service
I was very happy with the quality of the products we purchased. Also, the member of staff was very friendly and helpful. The whole experience was pleasant.
June 27, 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Items are good quality and were sent…
Items are good quality and were sent out extremely quickly.. i was expecting them on maybe weds or Thursday and recieved them on the sat b4. I only ordered them on the Friday morning!
June 26, 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Wrong size chart not accurate to the…
Wrong size chart not accurate to the rest of the uniform
June 23, 2026
Reply from Stevensons
Thank you for the time taken to provide your feedback.
We are sorry to hear you have experienced difficulties with sizing requirements. Our Customer Service team will be happy to help further with your order, please do not hesitate to contact us; customerservices@stevensons.co.uk
Kind regards,
Stevensons
As usual it didn't fit.
Having asked on chat line what size I needed for the leg length for my daughters trousers having a 28 leg. Your rep suggested short. I erred and bought regular. When they came they came half way down her shins! I run the pre-loved at school and frequently have parents come to us because they have had to return your products and now urgently need uniform because they didn't fit. Your quality controls needs a huge overhaul.
June 23, 2026
Reply from Stevensons
Thank you for the time taken to provide your feedback.
We are sorry to hear you have experienced difficulties with sizing requirements. Our Customer Service team will be happy to help further with your order, please do not hesitate to contact us; customerservices@stevensons.co.uk
Kind regards,
Stevensons
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
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