We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
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Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
Company replied
Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
Company replied
Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were comp... See more
Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.4
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The ordering is straight forward and a…
The ordering is straight forward and a quick delivery
May 12, 2026
Reply from Stevensons
Many thanks for leaving a review.
Easy shopping experience
Bought a couple of school jumpers from Stevensons recently. The quality was fairly average for the price, but the staff were polite and helpful throughout.
May 29, 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Awful service
Awful service - no email confirmation that it had arrived in store but 4 emails to ask me to rate my service. I also tried to contact the store by telephone but the number is not available and no one replied to my email. Very disappointed ☹️
May 21, 2026
Reply from Stevensons
Thank you for your review.
I can see that an email was sent to you on 21/05/2026 at 9:03am confirming that your order was ready for collection.
I have also checked our records and cannot find any emails received from you regarding this matter. For any future enquiries, please ensure that you contact us at stalbansbranch@stevensons.co.uk so that we can assist you as quickly as possible.
Many thanks,
Stevensons
Reply from Stevensons
Many thanks for leaving a review.
Kind and responsible service
Kind and responsible service. They respond quickly to any question or issue and handled my order perfectly.
May 5, 2026
Reply from Stevensons
Thank you for taking the time to leave us a review!
The cost of the blazer is ridiculous…
The cost of the blazer is ridiculous when you look at what an adult male blazer costs.
The material doesn’t feel good quality for the money. Short in the body but long in sleeves. No choice but to keep it due to it being mandatory.
PE clothes are not good enough material to last a term. They snag and pull with one wear. Again the cost is too high. PE bottoms same style in M&S for £18.
May 21, 2026
Reply from Stevensons
Thank you for the time taken in leaving your review.
Multiple factors are taken into consideration when delivering a pricing structure, to include the composition of garments and cost of production, alongside ensuring that we meet the individual requirements of the school for their desired aesthetic.
All these points contribute to the sale cost of an item, and we are sorry to hear that you find our current pricing to be unreasonable.
All our products are regularly price reviewed by both Account Managers and schools, and we are always working to deliver cost-effective products where feasible.
We appreciate your feedback and will ensure this is taken into consideration during future pricing reviews.
Kind regards,
Stevensons
I popped in to the Bournmouth store
I popped in to the Bournmouth store, we had strange request.
To size up uniform for a school in Nottingham
The lovely Stephanie, I think that was her name helped my daughter out and made sure i had all sizes ready to order
She was truly a blessing
Thank you so much
May 26, 2026
Unprompted review
Reply from Stevensons
Thank you for your 5 star review!
Blazer was wrongly sized Difficult to…
Blazer was wrongly sized Difficult to communicate with. Poor response to email
May 14, 2026
Reply from Stevensons
Thank you for the time taken to provide your feedback.
We are sorry to hear you have experienced difficulties with sizing requirements. Some garments are designed to fit differently and may therefore not follow a rule of 'one size fits all'.
For example, sportswear is often designed to be more fitted than general daywear, so differing sizes may be required to obtain the suited fit.
I am sorry if you feel the support you received from the team wasn't helpful, I will certainly pass on this feedback to the team for future training purposes.
Kind regards,
Stevensons
If only I had a choice…
As always, through 3 schools, expensive, poor quality and poor value uniform that I have no option to buy elsewhere. And. Despite having literally spent a four figure sum, there is a delivery charge.
May 18, 2026
Reply from Stevensons
Good afternoon,
We are sorry to hear that you are not satisfied with the quality of the blazer. Your comments have been relayed to our merchandising team, to be taken into consideration for future reviews
As with most online retailers, standard postage costs apply to all orders, irrelevant of the quantity of items purchased. All mailing services currently offered are a tracked delivery service, to ensure swifter and secure delivery
We appreciate your time & feedback though and will be sure to take these comments into consideration during future reviews.
Kind regards,
Stevensons
We love the blazer and the staff are…
We love the blazer and the staff are friendly if you have an issue it's resolved quickly and efficiently
July 31, 2025
Reply from Stevensons
Thank you for the review Shan!
4 purchases
4 purchases. 2 in store, 2 online. Great staff who are knowledge and easy online experience.
Could be better around what uniform is mandatory for Beaumont.
Easy returns.
May 12, 2026
Reply from Stevensons
Thank you for leaving a review.
Reply from Stevensons
Thank you for your feedback!
Thorough and professional
Thorough and professional, delivery was really quick and process of my order also, I’m really happy with my online shopping experience with Stevensons. Thank you Stevensons and staff.
May 12, 2026
Reply from Stevensons
Thank you for the 5 star review, Shelly.
Great fast service, high quality clothing
Great fast service, reliable and out of stock item delivery was expedited without additional charges.
May 15, 2026
Reply from Stevensons
Thank you for taking the time to leave us a review.
Reply from Stevensons
Thank you for your 5 star review
Reply from Stevensons
Thank you for leaving your feedback.
Great quality
We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help for orders where you can’t get to a shop or delivery at home isn’t possible. Their website is easy to use and has a great option for you to see your child’s uniform profile, which speeds up the online shopping process.
May 12, 2026
Reply from Stevensons
Many thanks for your review.
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