We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
Company replied
Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
Company replied
Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were comp... See more
Company details
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Shop never open and still waiting for…
Shop never open and still waiting for delivery of goods!!
April 28, 2026
Reply from Stevensons
Thank you for leaving a review and we are sorry to hear that you are not happy with the opening hours.
As linked in your dispatch email, our opening hours are clearly displayed on our website and via Google.
Your feedback will be passed to the relevant teams.
Kind regards,
Stevensons
Reply from Stevensons
Thank you for your review.
Excellent Quality and Service
High-quality uniforms and fast delivery. I am consistently impressed with the excellent service provided by Stevensons whenever I order from them.
April 27, 2026
Reply from Stevensons
Many thanks for leaving your review
Reply from Stevensons
Thank you for taking the time to leave a review.
Brilliant I’d only say delivery could…
Brilliant I’d only say delivery could be quicker
April 27, 2026
Reply from Stevensons
Thank you for leaving a review
Had no notification for when delivery…
Had no notification for when delivery was coming. No updates as off where its been shipped to.
April 27, 2026
Reply from Stevensons
Thank you for leaving a review.
I can see that you were emailed a dispatch note on 27/04/2026 at 2:16 PM along with the tracking details of your package. I would recommend checking your spam folders.
If we can help further, please get in touch directly - readingbranch@stevensons.co.uk
Kind regards,
Stevensons
Reply from Stevensons
Many thanks for your review
Reply from Stevensons
Thank you for leaving a review.
Reply from Stevensons
Many thanks, Joan
Reply from Stevensons
Thank you for taking the time to leave a review.
Reply from Stevensons
Thank you for your review.
Reply from Stevensons
Thank you for leaving a review.
As per our email on 21/4/26, the sweatshirts were out of stock when you ordered, and we have provided an update on when these will be dispatched.
We have also spoken on Live Chat, and we do not have an email from you that has not been replied to.
If you would like additional help with this order, please don't hesitate to contact our Customer Service team directly.
Kind regards,
Stevensons
Excellent customer service
Excellent customer service. They are extremely responsive to queries via email or phone; and go out of their way to help. Fast delivery too. Thanks guys.
April 16, 2026
Reply from Stevensons
Many thanks for leaving a review.
Excellent
We needed an item delivered quickly and it was! Thank you excellent service.
April 17, 2026
Reply from Stevensons
Many thanks for leaving a review.
The service is excellent but poor quality items
The service is excellent and the products did arrive very quickly but I think they are of a low quality. The girls summer dress is flimsy and a bit see through and the socks are again very flimsy with hardly any elastic- more like little sacks! A bit disappointing for the price.
April 21, 2026
Reply from Stevensons
Thank you for taking the time to leave a review. We are sorry to hear of your disappointment.
We will pass your feedback on to the relevant team.
Kind regards,
Stevensons
Easy to use website
Easy to use website, items are usually in stock and orders are processed quickly. Fast delivery too, items are good quality
April 21, 2026
Reply from Stevensons
Many thanks for leaving a review.
Excellent arrived when told it would.
April 21, 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
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