Stewart & Gibson Ltd Reviews 

229
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged to fully protect items during transit. People also appreciate the reasonable prices and find the online ordering process to be extremely straightforward and convenient. Many buyers praise the exceptional quality of the goods received and the friendly, helpful support team available. However, some people mentioned occasional difficulties with couriers, delivery tracking, or managing specific drop-off arrangements. A few consumers also noted that packaging elements like loose screws or burst bags could sometimes create minor issues upon opening.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive well packaged and match... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing satisfaction with the fast, prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly staff, helpful guidance,... See more

Order

People report positive experiences with order, highlighting smooth transactions, easy online navigation, and... See more

Price

Users describe positive interactions with price, frequently highlighting very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly. Rather too well packaged! As described. Only downside is it collects leaves as it is outside! Much better than my last one which collected rain water making it useless! Very happy w... See more

Rated 5 out of 5 stars

The item I ordered was very good value, (better than Amazon) it was despatched promptly & arrived well packaged. I can't comment on the actual weeding tool itself as it has rained every day so far thi... See more

Rated 5 out of 5 stars

As an age old gardener I understand the need for good quality fertiliser, Brexit put an end to that, until, after several years I found Stewart & Gibson. What a lifesaver for my garden. Stewart &... See more

Rated 5 out of 5 stars

Very friendly and helpful. Very reasonable price. Sam dealth with my order and inquiry and he was super. Carrier damaged the my item I complained to Stewart and Gibson and they replaced the item strai... See more


Company details

  1. General Store
  2. Children's Toys Store
  3. Fishing Store
  4. Furniture Store
  5. Gift Shop
  6. Hardware Store

Written by the company

Stewart and Gibson Ltd is a trusted name in the heart of Ballynahinch, with a reputation for providing high-quality products and exceptional service for over 100 years. Specialising in Quality Giftware, Home Accessories, Furniture, DIY, Fishing, Bee-Keeping Equipment, Garden Furniture & Equipment, Toys, Key Cutting and Hardware. We have built a loyal customer base by prioritising reliability, innovation, and customer satisfaction. Our dedicated team works hard to deliver the best solutions tailored to meet the unique needs of each client. Whether you're looking for Stellar Kitchenware, Key Cutting, a new Fishing Rod or some Garden Furniture, we take pride in offering personalised advice and products that ensure your satisfaction. As a family-owned business, we believe in the importance of community and local relationships. Our long-standing presence in Ballynahinch is a testament to our commitment to excellence and the trust we've earned from both residents and businesses in the area. At Stewart and Gibson Ltd, we continue to evolve, embracing new technologies and ideas to better serve our customers. We're proud of our legacy and excited for what the future holds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(229)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A very good strong weed killer.

Easy to order price is right and delivery was quicker than I thought it would be I haven’t actually used the scorpion weed killer as yet but I have used it before and although more expensive than the standard weed killers this does what you expect other weed killers I have found pretty useless now weeds seem to have become resistant to them as I said you pay a bit dearer for this but at least your paying for something that works but make sure you don’t put it down near grass or plants as it will kill them as well.

May 25, 2026
Rated 5 out of 5 stars

Purchase of pesticide

From order to delivery i was able to track, package was well packaged,delivery was done by a very friendly driver whom was polite & respectful.would recommend company etc.

May 25, 2026
Rated 5 out of 5 stars

Great service

I called to ask a question and the guy was very helpful. Bought perfect gold thread for my embroidery, that I can use if I ever go fishing!

May 6, 2026
Unprompted review
Stewart & Gibson Ltd logo

Reply from Stewart & Gibson Ltd

Thank you for the excellent review, we are always thinking outside the box to help our customers get the result they are looking for. Whether you need a sewing kit, thread / fishing line or fishing rod, we got you sorted :)

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery and communication from the company. Thankyou

May 13, 2026
Unprompted review
Stewart & Gibson Ltd logo

Reply from Stewart & Gibson Ltd

Thank you for your recent order JS, we look forward to helping you again in the future :)

Rated 5 out of 5 stars

As an age old gardener I understand the…

As an age old gardener I understand the need for good quality fertiliser, Brexit put an end to that, until, after several years I found Stewart & Gibson.
What a lifesaver for my garden.
Stewart & Gibson service is efficient, affordable, very polite and have kept me informed on the progress of my order. I will buy from them again with confidence.
So I highly recommend this company.
Alex, SW France

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Customer service is second to none. I was updated at every phase of my order and it was packaged and checked 100%.

Will definitely buy again.

Well done to Lesley and the team.
Excellent service.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience from Start to Finish

The service I received from Stewart & Gibson was absolutely fantastic. From the moment I placed my order, everything felt smooth, professional, and thoughtful. What really stood out to me was the personal touch throughout the experience, which made me feel genuinely valued as a customer rather than just another order number.

I recently lost my beloved rabbit, Domino, and wanted to find something special for the garden to remember him by. I was specifically looking for rabbit ornaments, which are surprisingly difficult to come by, especially ones that offer the right balance of quality, design, and price. Stewart & Gibson exceeded all expectations in this regard. Their selection is not only beautiful but also incredibly meaningful.

The ornaments I received are absolutely stunning. The craftsmanship is excellent, with great attention to detail, and they feel durable enough for outdoor use while still looking elegant and tasteful. What makes them even more special is how perfectly they work as memorial pieces. They are not just decorative items, they carry real emotional value and provide a comforting and lasting way to honour the memory of a much loved pet. It is clear these pieces are created with care, making them ideal for anyone looking for something truly special and personal.

I am genuinely over the moon with my purchase. The combination of thoughtful customer service, high quality products, and the ability to offer items that double as meaningful memorials makes this experience stand out. I would highly recommend Stewart & Gibson to anyone, especially those searching for something unique and heartfelt.

Delivery was handled exceptionally well from start to finish. I originally ordered for next day delivery, and although the items were being shipped from Ireland, I received a courteous and timely phone call explaining that, due to the courier, delivery would be just one day later than expected. I genuinely appreciated being kept informed like this, it shows a level of care and transparency that you do not often see anymore.

April 27, 2026

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